Freshservice
8.7 407
v8.8.1 by Freshworks Inc
Editor's Review
Freshservice is an online ITIL service desk with a fresh twist.About Freshservice
Freshservice (Package Name: com.freshservice.helpdesk) is developed by Freshworks Inc and the latest version of Freshservice 8.8.1 was updated on April 3, 2026. Freshservice is in the category of Business with the feature Helpdesk ticketing and Incident management, etc. You can check all apps from the developer of Freshservice and find 200 alternative apps to Freshservice on Android. Currently this app is for free. This app can be downloaded on Android 8.1+ on APKFab or Google Play. All APK/XAPK files on APKFab.com are original and 100% safe with fast download.
Freshservice is a refreshingly easy-to-use, simple-to-configure, ITIL based IT service desk management solution in the cloud. The productivity centric Freshservice mobile app has been designed keeping in mind an IT agent’s flexibility to stay connected, ‘on the go’. With an industry first module named ‘To-Dos’ it enables the agent to prioritize their day and see all the work stream in a single window. Additionally other core ITIL modules such as incident management, change management, service catalog, asset management, user management and others are all available within the app.
What’s new?
To-do list to plan your day.
Change Management to manage your changes
Task module to manage your schedule
Fully capable Incident management
Service Catalog
Approvals Management
User Management
Key features of Freshservice mobile app
1. Push notifications to stay on top of things.
2. Create or respond to tickets, assign it to agents, change its priority and due date, mark it as spam or delete it.
3. Prioritize and stay on top of tickets that matter the most with 9+ default views and unlimited custom views.
4. Insert canned responses when needed and attach files as necessary.
5. Add private notes that only other agents can see, forward tickets, or just stay in the loop as a ‘watcher’.
6. Search your list of users or the right solution in your knowledge base.
7. Get a quick overview of your help desk.
8. Your employees can access the service catalog and even place and track service requests.
9. Update all the details for assets, add new assets to the CMDB using the barcode/QR code scanner.
10. Log in easily using Active Directory SSO or SAML.
What’s new?
To-do list to plan your day.
Change Management to manage your changes
Task module to manage your schedule
Fully capable Incident management
Service Catalog
Approvals Management
User Management
Key features of Freshservice mobile app
1. Push notifications to stay on top of things.
2. Create or respond to tickets, assign it to agents, change its priority and due date, mark it as spam or delete it.
3. Prioritize and stay on top of tickets that matter the most with 9+ default views and unlimited custom views.
4. Insert canned responses when needed and attach files as necessary.
5. Add private notes that only other agents can see, forward tickets, or just stay in the loop as a ‘watcher’.
6. Search your list of users or the right solution in your knowledge base.
7. Get a quick overview of your help desk.
8. Your employees can access the service catalog and even place and track service requests.
9. Update all the details for assets, add new assets to the CMDB using the barcode/QR code scanner.
10. Log in easily using Active Directory SSO or SAML.
Freshservice 8.8.1 Update
Say bye-bye to bugs! We're spring-cleaning Freshservice so it remains ready for the rainy days of your IT support life.
Read More
Freshservice Features
Related Videos
Take your Service Desk Mobile with Freshservice
Previous Versions
More
Variant
Arch
Version
DPI
186
April 3, 2026
Freshservice
8.8.1
(186)
Requires Android: Android 8.1+
Architecture: arm64-v8a
Screen DPI: nodpi
SHA1: c0312f42d1e0eef8fd8a04af95e76833e0c73ae0
Base APK: com.freshservice.helpdesk.apk
Split APKs: config.arm64_v8a
Size: 223.94 MB
What's New:
Say bye-bye to bugs! We're spring-cleaning Freshservice so it remains ready for the rainy days of your IT support life.
arm64-v8a
Android 8.1+
nodpi
186
April 3, 2026
Freshservice
8.8.1
(186)
Requires Android: Android 8.1+
Architecture: armeabi-v7a
Screen DPI: nodpi
SHA1: b787befb4ea5ac13d3f05e81c1b2158c4efa2a71
Base APK: com.freshservice.helpdesk.apk
Split APKs: config.armeabi_v7a
Size: 205.8 MB
What's New:
Say bye-bye to bugs! We're spring-cleaning Freshservice so it remains ready for the rainy days of your IT support life.
armeabi-v7a
Android 8.1+
nodpi
Variant
Arch
Version
DPI
185
February 27, 2026
Freshservice
8.8
(185)
Requires Android: Android 8.1+
Architecture: arm64-v8a
Screen DPI: nodpi
SHA1: 91d13782b45fc70876582996739bd7924f6b7787
Base APK: com.freshservice.helpdesk.apk
Split APKs: config.arm64_v8a
Size: 212.85 MB
What's New:
E-Sign Status & Docs: Track e-sign progress and preview or download signed docs from Ticket Detail screen on mobile.
Business Rules for Tasks: Field visibility, mandatory fields, and conditions now work on mobile like web.
Promote Incidents or Demote Major Incidents: Promote or demote Incidents and Major Incidents from mobile.
On-Call Shift Notifications: Get push notifications for upcoming shifts and delegations.
Business Rules for Tasks: Field visibility, mandatory fields, and conditions now work on mobile like web.
Promote Incidents or Demote Major Incidents: Promote or demote Incidents and Major Incidents from mobile.
On-Call Shift Notifications: Get push notifications for upcoming shifts and delegations.
arm64-v8a
Android 8.1+
nodpi
185
March 4, 2026
Freshservice
8.8
(185)
Requires Android: Android 8.1+
Architecture: armeabi-v7a
Screen DPI: nodpi
SHA1: e874e1428809891bcc02ec661ce71a711e4a94a2
Base APK: com.freshservice.helpdesk.apk
Split APKs: config.armeabi_v7a
Size: 199.37 MB
What's New:
E-Sign Status & Docs: Track e-sign progress and preview or download signed docs from Ticket Detail screen on mobile.
Business Rules for Tasks: Field visibility, mandatory fields, and conditions now work on mobile like web.
Promote Incidents or Demote Major Incidents: Promote or demote Incidents and Major Incidents from mobile.
On-Call Shift Notifications: Get push notifications for upcoming shifts and delegations.
Business Rules for Tasks: Field visibility, mandatory fields, and conditions now work on mobile like web.
Promote Incidents or Demote Major Incidents: Promote or demote Incidents and Major Incidents from mobile.
On-Call Shift Notifications: Get push notifications for upcoming shifts and delegations.
armeabi-v7a
Android 8.1+
nodpi
Variant
Arch
Version
DPI
184
February 2, 2026
Freshservice
8.7.1
(184)
Requires Android: Android 8.1+
Architecture: arm64-v8a
Screen DPI: nodpi
SHA1: 88022fec5744a2ad3269e0368711c8797c04ac91
Base APK: com.freshservice.helpdesk.apk
Split APKs: config.arm64_v8a
Size: 210.06 MB
What's New:
Some changes in this release are too nuanced to be described, but they’re significant enough to be felt—you’ll notice them soon
arm64-v8a
Android 8.1+
nodpi
184
February 2, 2026
Freshservice
8.7.1
(184)
Requires Android: Android 8.1+
Architecture: armeabi-v7a
Screen DPI: nodpi
SHA1: 6a958f63b7d8511bc35eb00a2fd94d75fb824d38
Base APK: com.freshservice.helpdesk.apk
Split APKs: config.armeabi_v7a
Size: 196.6 MB
What's New:
Some changes in this release are too nuanced to be described, but they’re significant enough to be felt—you’ll notice them soon
armeabi-v7a
Android 8.1+
nodpi
Requires Android: Android 8.1+
Architecture: arm64-v8a
Screen DPI: nodpi
SHA1: cfc729fac7280f613a2f7b3b613f0c02625694f0
Size: 203.68 MB
What's New:
- Enhanced Global Search: Quickly find what you need with the new Recent Searches and Voice Search capabilities.
- Freshservice for MSP Improvements: Enhanced Ticket filtering and added support for Business Rules to improve efficiency and control.
- Bug fixes and general enhancements for a smoother, more reliable experience.
- Freshservice for MSP Improvements: Enhanced Ticket filtering and added support for Business Rules to improve efficiency and control.
- Bug fixes and general enhancements for a smoother, more reliable experience.
More Information
Package Name:
Update Date:
2026-04-03
Latest Version:
8.8.1
Need Update:
Available on:
Requirements:
Android 8.1+
Report:
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