Freshservice
8.7 263
v8.3.2 by Freshworks Inc
Editor's Review
Freshservice is an online ITIL service desk with a fresh twist.About Freshservice
Freshservice (Package Name: com.freshservice.helpdesk) is developed by Freshworks Inc and the latest version of Freshservice 8.3.2 was updated on June 10, 2025. Freshservice is in the category of Business with the feature Helpdesk ticketing and Incident management, etc. You can check all apps from the developer of Freshservice and find 200 alternative apps to Freshservice on Android. Currently this app is for free. This app can be downloaded on Android 8.1+ on APKFab or Google Play. All APK/XAPK files on APKFab.com are original and 100% safe with fast download.
Freshservice is a refreshingly easy-to-use, simple-to-configure, ITIL based IT service desk management solution in the cloud. The productivity centric Freshservice mobile app has been designed keeping in mind an IT agent’s flexibility to stay connected, ‘on the go’. With an industry first module named ‘To-Dos’ it enables the agent to prioritize their day and see all the work stream in a single window. Additionally other core ITIL modules such as incident management, change management, service catalog, asset management, user management and others are all available within the app.
What’s new?
To-do list to plan your day.
Change Management to manage your changes
Task module to manage your schedule
Fully capable Incident management
Service Catalog
Approvals Management
User Management
Key features of Freshservice mobile app
1. Push notifications to stay on top of things.
2. Create or respond to tickets, assign it to agents, change its priority and due date, mark it as spam or delete it.
3. Prioritize and stay on top of tickets that matter the most with 9+ default views and unlimited custom views.
4. Insert canned responses when needed and attach files as necessary.
5. Add private notes that only other agents can see, forward tickets, or just stay in the loop as a ‘watcher’.
6. Search your list of users or the right solution in your knowledge base.
7. Get a quick overview of your help desk.
8. Your employees can access the service catalog and even place and track service requests.
9. Update all the details for assets, add new assets to the CMDB using the barcode/QR code scanner.
10. Log in easily using Active Directory SSO or SAML.
What’s new?
To-do list to plan your day.
Change Management to manage your changes
Task module to manage your schedule
Fully capable Incident management
Service Catalog
Approvals Management
User Management
Key features of Freshservice mobile app
1. Push notifications to stay on top of things.
2. Create or respond to tickets, assign it to agents, change its priority and due date, mark it as spam or delete it.
3. Prioritize and stay on top of tickets that matter the most with 9+ default views and unlimited custom views.
4. Insert canned responses when needed and attach files as necessary.
5. Add private notes that only other agents can see, forward tickets, or just stay in the loop as a ‘watcher’.
6. Search your list of users or the right solution in your knowledge base.
7. Get a quick overview of your help desk.
8. Your employees can access the service catalog and even place and track service requests.
9. Update all the details for assets, add new assets to the CMDB using the barcode/QR code scanner.
10. Log in easily using Active Directory SSO or SAML.
Freshservice 8.3.2 Update
This update is another earnest attempt to make your Freshservice experience smoother, faster, and better. We've squashed some bugs and polished the interface so you can enjoy a seamless and improved app experience. Thanks for using Freshservice — your feedback keeps us moving forward!
Read More
Freshservice Features
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Previous Versions More
Freshservice
8.3.2
XAPK
APKs
June 11, 2025
48.58 MB
Requires Android: Android 8.1+
Architecture: arm64-v8a
Screen DPI: nodpi
SHA1: 241787a9291e843040fd8beb269eab8897aa1c64
Size: 48.58 MB
What's New:
This update is another earnest attempt to make your Freshservice experience smoother, faster, and better. We've squashed some bugs and polished the interface so you can enjoy a seamless and improved app experience. Thanks for using Freshservice — your feedback keeps us moving forward!
Freshservice
8.3.1
XAPK
APKs
May 8, 2025
48.1 MB
Requires Android: Android 8.1+
Architecture: arm64-v8a
Screen DPI: nodpi
SHA1: 8889b817be1496b9321013bb460a9b274ac451c2
Size: 48.1 MB
What's New:
- The Freshservice mobile app now includes Freddy AI Copilot’s AI-driven response suggestion features, enabling agents to respond to customer tickets faster and more efficiently from their mobile devices. These enhancements bring advanced response capabilities to mobile, allowing seamless, on-the-go support.
- Squashed bugs = better Freshservice. This is a quick round of bug fixing to make Freshservice work just the way you want it.
- Squashed bugs = better Freshservice. This is a quick round of bug fixing to make Freshservice work just the way you want it.
Freshservice
8.3
XAPK
APKs
May 7, 2025
68.11 MB
Requires Android: Android 8.1+
Architecture: arm64-v8a
Screen DPI: nodpi
SHA1: b1c9a1aaf24eeb78375706034a58f72a5493c330
Size: 68.11 MB
What's New:
- The Freshservice mobile app now includes Freddy AI Copilot’s AI-driven response suggestion features, enabling agents to respond to customer tickets faster and more efficiently from their mobile devices. These enhancements bring advanced response capabilities to mobile, allowing seamless, on-the-go support.
- Squashed bugs = better Freshservice. This is a quick round of bug fixing to make Freshservice work just the way you want it.
- Squashed bugs = better Freshservice. This is a quick round of bug fixing to make Freshservice work just the way you want it.
Freshservice
8.2
XAPK
APKs
April 1, 2025
46.34 MB
Requires Android: Android 8.1+
Architecture: arm64-v8a
Screen DPI: nodpi
SHA1: 09a3b3660ec1d8d6850cc5316b61b67014677c27
Size: 46.34 MB
What's New:
- On-call agents can now receive notifications for critical alerts even when their phone is in DND mode.
- One small batch of bug fixes for Freshservice, one giant leap for user experience 🙂
- One small batch of bug fixes for Freshservice, one giant leap for user experience 🙂
More Information
Package Name:
Update Date:
2025-06-10
Latest Version:
8.3.2
Need Update:
Available on:
Requirements:
Android 8.1+
Report:
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