Freshcaller
6.6 29
v3.10.5 by Freshworks Inc
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About Freshcaller
Freshcaller (Package Name: com.freshworks.freshcaller) is developed by Freshworks Inc and the latest version of Freshcaller 3.10.5 was updated on September 28, 2023. Freshcaller is in the category of Communication. You can check all apps from the developer of Freshcaller and find 200 alternative apps to Freshcaller on Android. Currently this app is for free. This app can be downloaded on Android 5.0+ on APKFab or Google Play. All APK/XAPK files on APKFab.com are original and 100% safe with fast download.
With the Freshcaller mobile app, reach out or be available to your customers even while on the go. Your phone system is in your pocket! The smartly designed features of this app help you address every call that comes your way, and solve your customers' problems then and there.
Provide timely solutions to your customers and put your best foot forward in your business's support game!
Features of our cloud-based phone system
Calls: Make and receive calls at your convenience.
Contacts: Dial saved phone contacts from within your Freshcaller app
Agent status: Set your availability by toggling between being online and offline from within the app.
Recent calls: Directly engage with your most recent callers from the list of recent calls
On-call functions: While on call, you can mute, transfer the call to another phone user, or put your call on hold to provide a clean customer experience. You can also navigate to other screens in the app while on the call.
Follow up actions Tap on an item in your call history to return the call or view the call summary, notes and play the recording.
Multiple incoming calls View all your incoming calls in queue on one single screen
Tickets: Convert your important and unresolved calls as tickets in Freshdesk.
Leads: Add your call notes and recordings to your CRM lead entry.
Benefits of Freshcaller
No more missed calls: With the advantage of being able to attend calls from any place, any time, you can do away with missing out on customer calls.
One account. Same rules: Enjoy the perks of call routing, IVR, and smart escalations just like you do on the web.
Easy to use: The intuitive and simple user experience makes sure there is no need for any separate training to get your agents onboard.
You can try it out for a period of 21 days, for free.
Provide timely solutions to your customers and put your best foot forward in your business's support game!
Features of our cloud-based phone system
Calls: Make and receive calls at your convenience.
Contacts: Dial saved phone contacts from within your Freshcaller app
Agent status: Set your availability by toggling between being online and offline from within the app.
Recent calls: Directly engage with your most recent callers from the list of recent calls
On-call functions: While on call, you can mute, transfer the call to another phone user, or put your call on hold to provide a clean customer experience. You can also navigate to other screens in the app while on the call.
Follow up actions Tap on an item in your call history to return the call or view the call summary, notes and play the recording.
Multiple incoming calls View all your incoming calls in queue on one single screen
Tickets: Convert your important and unresolved calls as tickets in Freshdesk.
Leads: Add your call notes and recordings to your CRM lead entry.
Benefits of Freshcaller
No more missed calls: With the advantage of being able to attend calls from any place, any time, you can do away with missing out on customer calls.
One account. Same rules: Enjoy the perks of call routing, IVR, and smart escalations just like you do on the web.
Easy to use: The intuitive and simple user experience makes sure there is no need for any separate training to get your agents onboard.
You can try it out for a period of 21 days, for free.
Freshcaller 3.10.5 Update
We're always making improvements to Freshcaller so that you don't miss a thing.
Read More
Freshcaller Features
Previous Versions More
Freshcaller
3.10.5
APK
September 28, 2023
35.23 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: fcc152aebd3bcc57ec7deedd260b2c5089eea3ec
Size: 35.23 MB
What's New:
We're always making improvements to Freshcaller so that you don't miss a thing.
Freshcaller
3.10.4
APK
August 19, 2023
35.23 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: d364df543fbcbb32eae5f9032aba6032c27fd34f
Size: 35.23 MB
What's New:
We're always making improvements to Freshcaller so that you don't miss a thing.
Freshcaller
3.10.3
APK
August 5, 2023
35.23 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: ab191ecf1de0d2f65b8ee0ab204102f3b9eef24a
Size: 35.23 MB
What's New:
We heard you! Contacts is now back on the Freshcaller app. You will be able to view your contacts and details by clicking on the Contacts tab on the Freshcaller app.
Secondly, Freshdesk Contact Center is now Freshcaller.
Secondly, Freshdesk Contact Center is now Freshcaller.
Freshcaller
3.10.1
APK
June 2, 2023
35.21 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: d8692a10b2af46c0781707e9ad82ce1ca3ee7022
Size: 35.21 MB
What's New:
We're always making improvements to Freshdesk Contact Center so that you don't miss a thing.
More Information
Package Name:
Category:
Update Date:
2023-09-28
Latest Version:
3.10.5
Need Update:
Available on:
Requirements:
Android 5.0+
Report:
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