IT HelpDesk - ServiceDesk Plus
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IT HelpDesk - ServiceDesk Plus

5.4.5 by ManageEngine
Help desk software with integrated asset & project management.

IT HelpDesk - ServiceDesk Plus Screenshots

IT HelpDesk - ServiceDesk Plus 5.4.5 Description
Editor's Review
ServiceDesk Plus is an ITIL-ready help desk software with integrated asset and project management and built to supercharge your help desk. For 10 years and running, it has been delivering smiles to millions of IT folks and end users.
About IT HelpDesk - ServiceDesk Plus
IT HelpDesk - ServiceDesk Plus (Package Name: com.manageengine.sdp) is developed by ManageEngine and the latest version of IT HelpDesk - ServiceDesk Plus 5.4.5 was updated on April 15, 2021. IT HelpDesk - ServiceDesk Plus is in the category of Business with the feature Web-Based and Knowledge base, etc. You can check all apps from the developer of IT HelpDesk - ServiceDesk Plus and find 161 alternative apps to IT HelpDesk - ServiceDesk Plus on Android. Currently this app is for free.This app can be downloaded on Android 5.0+ on APKFab or Google Play. All APK / XAPK files on APKFab.com are original and 100% safe with fast download.
Here's a smart way to have your IT helpdesk application at your fingertips, "literally!"
ServiceDesk Plus, your IT help desk genie, is now accessible on your android mobile devices.
Tackle your tickets while on the go!
● Log in, manage and close your help desk tickets.
● Record info such as the subject, description, attachments, resolutions, tasks, worklogs, and notes.
● Have a bird's eye view of all the details of your ticket in a single pane.
Be available for your end users anytime.
● Allow your end users to quickly log in tickets from the mobile app.
● Have live conversations with end users.
● Respond to end user queries from within the ticket.
Choose what you want to see.
● Create custom views for convenience and save them for later.
● Choose from a list of default views such as all tickets, unassigned tickets, SLA violated tickets, etc.
● Keep track of your response and resolution SLAs with the SLA status flags.
Above all, choose this authentic, Pink verified IT help desk app and have a
world class experience with the best help desk features.
You're only a few quicksteps away from having your help desk mobile app up and
running.
● Sign up for an account with ServiceDesk Plus, if you haven't already.
● Download and install the ServiceDesk Plus mobile app.
● Log in and play.
It's really that simple!
Oh wait! We're not done yet!
You can even have a demo of the mobile app, before signing up! All you need to do
is simply install the app on your phone and use the following credentials to log in.
Username: demo
Password: demo
Download a free 30 day trial of ServiceDesk Plus at http://bit.ly/1OxZB0N
IT HelpDesk - ServiceDesk Plus 5.4.5 Update
Version 5.4.5:
1. Session management in mobile app from 11200 build version.
2. Bug fixes.
Read More
IT HelpDesk - ServiceDesk Plus Features
More Information
Category:

Business Apps

Update Date:

2021-04-15

Latest Version:

5.4.5  

Need Update:

Submit latest version

Available on:

Google Play

Requirements:

Android 5.0+