IT HelpDesk - ServiceDesk Plus

5.6 77

v5.7.2 by ManageEngine

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Editor's Review

ServiceDesk Plus is an ITIL-ready help desk software with integrated asset and project management and built to supercharge your help desk. For 10 years and running, it has been delivering smiles to millions of IT folks and end users.

About ServiceDesk Plus

ServiceDesk Plus (Package Name: com.manageengine.sdp) is developed by ManageEngine and the latest version of IT HelpDesk - ServiceDesk Plus 5.7.2 was updated on August 8, 2022. IT HelpDesk - ServiceDesk Plus is in the category of Business with the feature Web-Based and Knowledge base, etc. You can check all apps from the developer of IT HelpDesk - ServiceDesk Plus and find 200 alternative apps to IT HelpDesk - ServiceDesk Plus on Android. Currently this app is for free. This app can be downloaded on Android 5.0+ on APKFab or Google Play. All APK/XAPK files on APKFab.com are original and 100% safe with fast download.
Here's a smart way to have your IT helpdesk application at your fingertips, "literally!"
ServiceDesk Plus, your IT help desk genie, is now accessible on your android mobile devices.
Tackle your tickets while on the go!
● Log in, manage and close your help desk tickets.
● Record info such as the subject, description, attachments, resolutions, tasks, worklogs, and notes.
● Have a bird's eye view of all the details of your ticket in a single pane.
Be available for your end users anytime.
● Allow your end users to quickly log in tickets from the mobile app.
● Have live conversations with end users.
● Respond to end user queries from within the ticket.
Choose what you want to see.
● Create custom views for convenience and save them for later.
● Choose from a list of default views such as all tickets, unassigned tickets, SLA violated tickets, etc.
● Keep track of your response and resolution SLAs with the SLA status flags.
Above all, choose this authentic, Pink verified IT help desk app and have a
world class experience with the best help desk features.
You're only a few quicksteps away from having your help desk mobile app up and
running.
● Sign up for an account with ServiceDesk Plus, if you haven't already.
● Download and install the ServiceDesk Plus mobile app.
● Log in and play.
It's really that simple!
Oh wait! We're not done yet!
You can even have a demo of the mobile app, before signing up! All you need to do
is simply install the app on your phone and use the following credentials to log in.
Username: demo
Password: demo
Download a free 30 day trial of ServiceDesk Plus at http://bit.ly/1OxZB0N

ServiceDesk Plus 5.7.2 Update

Version 5.7.2:
Minor Bug Fixes and Security Enhancements.
Read More
ServiceDesk Plus Features
Previous Versions More
IT HelpDesk - ServiceDesk Plus
IT HelpDesk - ServiceDesk Plus 5.7.2 APK
August 8, 2022 20.77 MB

Requires Android: Android 5.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: 120-640dpi

SHA1: 91e49aff77e9c94674f2e7e866497e31ae437650

Size: 20.77 MB

What's New:

Version 5.7.2:
Minor Bug Fixes and Security Enhancements.
IT HelpDesk - ServiceDesk Plus
IT HelpDesk - ServiceDesk Plus 5.7.1 APK
July 3, 2022 12.97 MB

Requires Android: Android 5.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: 120-640dpi

SHA1: b175099a538dfbaf1225e9ef09b8b487cb148393

Size: 12.97 MB

What's New:

Version 5.7.1:
1. SDF-92592 : Captcha Verification Check for Mobile Logins.
In ServiceDesk Plus mobile app, users will now be prompted to enter a captcha code during the final login attempt before reaching the account lockout threshold. It supports from 13006 build.
2. Minor Bug fixes.
IT HelpDesk - ServiceDesk Plus
IT HelpDesk - ServiceDesk Plus 5.7 APK
April 1, 2022 12.97 MB

Requires Android: Android 5.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: 120-640dpi

SHA1: ff82e2228387f9e50ab59f641a66949df0babff7

Size: 12.97 MB

What's New:

Version 5.7:
1. Supported Checklist feature on Request module from 11300 build.
2. Security enhancements.
3. Issue fixed SD-95820: Unable to Add attachments above 10MB.
4. Issue fixed SD-93128,SD-101637: Filters are getting reset while reopening the app.
IT HelpDesk - ServiceDesk Plus
IT HelpDesk - ServiceDesk Plus 5.6.4 APK
March 1, 2022 7.38 MB

Requires Android: Android 5.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: 120-640dpi

SHA1: 1e3114ae5f0d3f4260ac79b7daac40544f4fa199

Size: 7.38 MB

What's New:

Version 5.6.4:
Minor bug fixes in Login.
More Information

Package Name:

com.manageengine.sdp

Update Date:

Latest Version:

5.7.2

Need Update:

Submit latest version

Available on:

Google Play

Requirements:

Android 5.0+