ServiceDesk Plus SaaS HelpDesk
7.8 145
v6.0.8 by ManageEngine
關於 ServiceDesk Plus SaaS HelpDesk
ServiceDesk Plus SaaS HelpDesk（包名：com.manageengine.sdp.ondemand）開發者是ManageEngine，ServiceDesk Plus SaaS HelpDesk的最新版本6.0.8更新時間為2022年01月25日。ServiceDesk Plus SaaS HelpDesk的分類是商業。您可以查看ServiceDesk Plus SaaS HelpDesk的開發者下的所有應用並找到ServiceDesk Plus SaaS HelpDesk在安卓上的200個相似應用。目前這個應用免費。該應用可以從APKFab或Google Play下載到Android 5.0+。APKFab.com的所有APK/XAPK文檔都是原始文檔並且100%安全下載的資源。
ServiceDesk Plus Cloud for Android enables you to access your IT service desk and perform a host of activities from your mobile phone. Now you can provide uninterrupted IT support to end users anytime and anywhere using your mobile devices, just as you would in ServiceDesk Plus on the web. The mobile app is designed to allow technicians to provide resolutions to end users by getting the full picture of the issue at hand, collaborating with other technicians, providing required approvals, obtaining solutions directly from the knowledge base, and conversing with end users on the mobile app itself. The app even facilitates scanning and managing multiple assets simultaneously. Among other capabilities, it is also a great place to keep track of all announcements.
Here are some of the app’s other features:
● Create, pick up, assign, merge, resolve, and close IT tickets and notify users.
● Track time spent by adding worklogs.
● Add and reply to requests with attachments.
● Utilize day and night mode support.
● Customize the ticket details view with the desired fields.
● Optimize IT service desk KPIs using closure codes and status change comments.
● Monitor IT technician's productivity with the worklog timer under request details.
● Create knowledge base articles with rich-text formatting.
● Leverage multiple login methods, including SAML authentication.
● Execute field and form rules when adding or editing a request.
● Auto-populate the ticket description when users reply to technicians from the app.
Here are some of the app’s other features:
● Create, pick up, assign, merge, resolve, and close IT tickets and notify users.
● Track time spent by adding worklogs.
● Add and reply to requests with attachments.
● Utilize day and night mode support.
● Customize the ticket details view with the desired fields.
● Optimize IT service desk KPIs using closure codes and status change comments.
● Monitor IT technician's productivity with the worklog timer under request details.
● Create knowledge base articles with rich-text formatting.
● Leverage multiple login methods, including SAML authentication.
● Execute field and form rules when adding or editing a request.
● Auto-populate the ticket description when users reply to technicians from the app.
ServiceDesk Plus SaaS HelpDesk 6.0.8 更新
- Fixed push notification issue in Android 12 devices.- An error message will be shown when closure rule gets violated while updating the status of a request.
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ServiceDesk Plus SaaS HelpDesk 資訊
歷史版本 更多
ServiceDesk Plus SaaS HelpDesk
6.0.8
APK
2022年01月25日
15.74 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 23482ba0c7de347221b9296d2d106d2b1e989bca
Size: 15.74 MB
What's New:
- Fixed push notification issue in Android 12 devices.
- An error message will be shown when closure rule gets violated while updating the status of a request.
- An error message will be shown when closure rule gets violated while updating the status of a request.
ServiceDesk Plus SaaS HelpDesk
6.0.6
APK
2021年12月21日
15.74 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 8005e4ad468459586b20714e75bea1bfbb12aee3
Size: 15.74 MB
What's New:
- Added support to edit asset name while adding assets from add asset form
- In workstation edit form, computer system, memory and operating system sections are supported now
- Added Mapping field support in add asset form and asset quick add dialog from Manage assets
- Added "Sort by" option in Request list view
- In workstation edit form, computer system, memory and operating system sections are supported now
- Added Mapping field support in add asset form and asset quick add dialog from Manage assets
- Added "Sort by" option in Request list view
ServiceDesk Plus SaaS HelpDesk
6.0.5
APK
2021年11月27日
15.63 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 1a44cbc1e43ef2e2b38e3969be294306b0225219
Size: 15.63 MB
What's New:
Minor bug fixes and performance improvements
ServiceDesk Plus SaaS HelpDesk
6.0.4
APK
2021年11月01日
15.63 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 6e34d26a52abd5590777c4d6b406abb5e5f6c585
Size: 15.63 MB
What's New:
- Fixed approvals not loading for requester login
- Fixed template related issues for requester login
- Bug fixes and Performance improvements
- Fixed template related issues for requester login
- Bug fixes and Performance improvements
更多資訊
更新日期:
2022-01-25
最新版本:
6.0.8
請求更新:
Available on:
系統要求:
Android 5.0+
舉報:
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