歷史版本
ServiceDesk Plus SaaS HelpDesk
6.21.0
APK
2024年03月04日
26.99 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: b14213c13f4439bf45b888186959dac3d6df7334
Size: 26.99 MB
What's New:
- Added dynamic criteria support for lookup fields in add/edit of request and asset forms.
- Added Deeplinking support for add request form.
- Minor Enhancements and bug fixes.
- Added Deeplinking support for add request form.
- Minor Enhancements and bug fixes.
ServiceDesk Plus SaaS HelpDesk
6.20.1
APK
2024年02月21日
26.73 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: ffe09f658550a4d277d13b1724f090827b7e6f4e
Size: 26.73 MB
ServiceDesk Plus SaaS HelpDesk
6.12.0
APK
2024年01月28日
26.27 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: a0fbd7e9f39afed4e85769146bed86145bee22a7
Size: 26.27 MB
What's New:
- Technicians can now choose a specific template while replying to a request conversation.
- User email suggestion is now available in the reply/forward recipient fields.
- "Reply All" option is now available for technicians in request conversations.
- Users can now view conversations of the change.
- Minor enhancements & fixes.
- User email suggestion is now available in the reply/forward recipient fields.
- "Reply All" option is now available for technicians in request conversations.
- Users can now view conversations of the change.
- Minor enhancements & fixes.
ServiceDesk Plus SaaS HelpDesk
6.11.1
APK
2023年11月29日
26.21 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: d8c49a17815bc4588b2ca95263b18b1cf911698d
Size: 26.21 MB
What's New:
- Fixed login issue in UK and CA domains
- Minor bug fixes and enhancements
- Minor bug fixes and enhancements
ServiceDesk Plus SaaS HelpDesk
6.11.0
APK
2023年11月23日
26.21 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 5e30688fd195b2239b7213ecfc889eeac93c4298
Size: 26.21 MB
What's New:
- “Comments mandatory" for pending approval is now validated based on triggers from the approval actions.
- Redesigned approvals UI to show approval levels similar to the web version
- Redesigned approvals UI to show approval levels similar to the web version
ServiceDesk Plus SaaS HelpDesk
6.10.0
APK
2023年10月26日
26.22 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 1a48018b577a5119bce9048a3b8be9bf0c2611a2
Size: 26.22 MB
What's New:
- Added support for Release approval in my pending approvals.
- Added attachment support for assets, workstations and mobile product types.
- Added history and state history for assets, workstations and mobile product types.
- My pending approvals list can now be searched based on Display Id, Requester Name, Created Time, and Subject.
- Updated the requester icon to indicate VIP user privilege across the app.
- Bug fixes and other improvements.
- Added attachment support for assets, workstations and mobile product types.
- Added history and state history for assets, workstations and mobile product types.
- My pending approvals list can now be searched based on Display Id, Requester Name, Created Time, and Subject.
- Updated the requester icon to indicate VIP user privilege across the app.
- Bug fixes and other improvements.
ServiceDesk Plus SaaS HelpDesk
6.9.1
APK
2023年08月18日
26.11 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: e298883a585f4cf45eda0c8ebd196350decc1a9c
Size: 26.11 MB
ServiceDesk Plus SaaS HelpDesk
6.9.0
APK
2023年08月17日
26.11 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 39581d4445615db3bb5e4e73b1d5b085fd38c9a9
Size: 26.11 MB
What's New:
- Added support for users to search across the portals for modules announcements, solutions, request templates i.e Global Search in the dashboard screen.
- Added support to users to view my pending count widgets for requests, approvals, tasks in the dashboard screen.
- Added support for users to view approval summary in the dashboard screen.
- Added support for users to multi-select tasks in the tasks-list and perform delete and close operation.
- Added support to users to view my pending count widgets for requests, approvals, tasks in the dashboard screen.
- Added support for users to view approval summary in the dashboard screen.
- Added support for users to multi-select tasks in the tasks-list and perform delete and close operation.
ServiceDesk Plus SaaS HelpDesk
6.8.0
APK
2023年07月04日
25.86 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 3e5cc77a5899e0474eee891b2b41afffb454a2ec
Size: 25.86 MB
What's New:
v6.8.0 This update brings the much awaited change module support.
- Users can easily view, update, and manage changes with detailed information, stage/status updates, and task management.
- Streamlined change management process with viewing requests, managing worklogs and approvals within a change.
- Added support for push notifications of change module
- Fixed mobile app issue where task list became empty when moving requests or changes to trash. Task list now remains populated.
- Users can easily view, update, and manage changes with detailed information, stage/status updates, and task management.
- Streamlined change management process with viewing requests, managing worklogs and approvals within a change.
- Added support for push notifications of change module
- Fixed mobile app issue where task list became empty when moving requests or changes to trash. Task list now remains populated.
ServiceDesk Plus SaaS HelpDesk
6.7.0
APK
2023年05月18日
24.55 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: dbf62f549eb85610c431866da7647305587b1e2b
Size: 24.55 MB
ServiceDesk Plus SaaS HelpDesk
6.6.0
APK
2023年02月09日
24.3 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 6f86b433257184b7bda103bad1a1ebd9416c2e98
Size: 24.3 MB
What's New:
- Add new requester from Add/Edit request is supported.
- Task comments description can now be viewed and updated as Rich text content.
- Added cost and quantity support for resource section in Add/Edit form for service requests.
- Added Android 13 compatibility support.
- Minor bug fixes and performance improvements.
- Task comments description can now be viewed and updated as Rich text content.
- Added cost and quantity support for resource section in Add/Edit form for service requests.
- Added Android 13 compatibility support.
- Minor bug fixes and performance improvements.
ServiceDesk Plus SaaS HelpDesk
6.5.0
APK
2023年01月31日
24.06 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 0bbb17f63b1342117a39c4efc87f5d1b88f5f56d
Size: 24.06 MB
What's New:
- Delegate pending approval requests to another user. SDAdmins and users with HelpdeskConfig roles can enable this feature under Setup Automation Delegation.
- The request list can now be sorted based on last updated time.
- The request list can now be sorted based on last updated time.
ServiceDesk Plus SaaS HelpDesk
6.4.0
APK
2023年01月01日
23.93 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: d69f2a069fa889f6a7e620cf0e0bd1b78cc1b120
Size: 23.93 MB
What's New:
Introducing Base Site that will function as the primary or the default site of an organization. With this, Not in any site references in the application will be changed as Base Site.
ServiceDesk Plus SaaS HelpDesk
6.3.1
APK
2022年10月14日
23.92 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 6bb5bb5d859e66c7639d4be8b8264223ad95069e
Size: 23.92 MB
What's New:
Add and Edit Worklog forms are now dynamic according to the technician's cost setting.
Approval comment can be optional or mandatory based on its settings.
Group and technician fields in Assign technician dialog can be mandatory based upon the status from request template.
Added support to scan and add values for input fields in Add/Edit Asset form.
Bug fixes and performance improvements.
Approval comment can be optional or mandatory based on its settings.
Group and technician fields in Assign technician dialog can be mandatory based upon the status from request template.
Added support to scan and add values for input fields in Add/Edit Asset form.
Bug fixes and performance improvements.
ServiceDesk Plus SaaS HelpDesk
6.3.0
APK
2022年09月08日
23.63 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 900ccec700eef5025c8ecf4a006d70335525314e
Size: 23.63 MB
What's New:
- Added support for solution comments
- Optimised push notifications
- Minor bug fixes and performance improvements
- Optimised push notifications
- Minor bug fixes and performance improvements
ServiceDesk Plus SaaS HelpDesk
6.2.0
APK
2022年08月10日
23.57 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: a38a0f31d8ed56c86f2bbc0748a371321c7aa42d
Size: 23.57 MB
What's New:
Added rich text support for description in worklogs.
Group field will be shown in Add/Edit Task for General Tasks too.
MDM support provided.
Added global search support for assets and workstations in Search Assets.
Bug fixes and other improvements for better usability.
Group field will be shown in Add/Edit Task for General Tasks too.
MDM support provided.
Added global search support for assets and workstations in Search Assets.
Bug fixes and other improvements for better usability.
ServiceDesk Plus SaaS HelpDesk
6.1.0
APK
2022年06月03日
23.44 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 94434ea81a43da8a78eaa3ef0c2024d86393c636
Size: 23.44 MB
What's New:
Added support for Space field in the request and asset module for facility desk
ServiceDesk Plus SaaS HelpDesk
6.0.111
APK
2022年05月28日
23.42 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 714b648a6b58dcc913dbadd08cdb2a7f179f289d
Size: 23.42 MB
What's New:
Minor Bug fixes
ServiceDesk Plus SaaS HelpDesk
6.0.101
APK
2022年05月24日
23.35 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: e738fbe854e44a80dadd7ad172479c496ea94fb1
Size: 23.35 MB
What's New:
Added portal information in dashboard.
ServiceDesk Plus SaaS HelpDesk
6.0.10
APK
2022年05月17日
23.35 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 5224aafa8b783e2c2824460b60d6f85d927ea5ad
Size: 23.35 MB
ServiceDesk Plus SaaS HelpDesk
6.0.9
APK
2022年02月17日
17.11 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: a35324bee8c6518ffadaf265473836039816c4da
Size: 17.11 MB
What's New:
Added support for following languages:
- Arabic
- Croatian
- Czech
- Hebrew
- Hungarian
- Korean
- Vietnamese
- Arabic
- Croatian
- Czech
- Hebrew
- Hungarian
- Korean
- Vietnamese
ServiceDesk Plus SaaS HelpDesk
6.0.8
APK
2022年01月25日
15.74 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 23482ba0c7de347221b9296d2d106d2b1e989bca
Size: 15.74 MB
What's New:
- Fixed push notification issue in Android 12 devices.
- An error message will be shown when closure rule gets violated while updating the status of a request.
- An error message will be shown when closure rule gets violated while updating the status of a request.
ServiceDesk Plus SaaS HelpDesk
6.0.6
APK
2021年12月21日
15.74 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 8005e4ad468459586b20714e75bea1bfbb12aee3
Size: 15.74 MB
What's New:
- Added support to edit asset name while adding assets from add asset form
- In workstation edit form, computer system, memory and operating system sections are supported now
- Added Mapping field support in add asset form and asset quick add dialog from Manage assets
- Added "Sort by" option in Request list view
- In workstation edit form, computer system, memory and operating system sections are supported now
- Added Mapping field support in add asset form and asset quick add dialog from Manage assets
- Added "Sort by" option in Request list view
ServiceDesk Plus SaaS HelpDesk
6.0.5
APK
2021年11月27日
15.63 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 1a44cbc1e43ef2e2b38e3969be294306b0225219
Size: 15.63 MB
What's New:
Minor bug fixes and performance improvements
ServiceDesk Plus SaaS HelpDesk
6.0.4
APK
2021年11月01日
15.63 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 6e34d26a52abd5590777c4d6b406abb5e5f6c585
Size: 15.63 MB
What's New:
- Fixed approvals not loading for requester login
- Fixed template related issues for requester login
- Bug fixes and Performance improvements
- Fixed template related issues for requester login
- Bug fixes and Performance improvements
ServiceDesk Plus SaaS HelpDesk
6.0.3
APK
2021年09月29日
15.63 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 8fd6f20a49d64701c1723493d5515efe062b0183
Size: 15.63 MB
What's New:
- Upvote/Downvote functionality in solutions module
- Worklog details page has been added
- Requester Details can be seen in request details and Add/Edit Request
- Zia Multi portal support
- Now push notifications will be redirected to respective details page
- Worklog details page has been added
- Requester Details can be seen in request details and Add/Edit Request
- Zia Multi portal support
- Now push notifications will be redirected to respective details page
ServiceDesk Plus SaaS HelpDesk
6.0.2
APK
2021年08月13日
13.35 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 6fec2ca7a7a52d02a9c3f54a5d41cb29b05f2c7e
Size: 13.35 MB
What's New:
- Users can switch the default landing page between Requests or Dashboard.
- Fixed font size issue in emails. The email content will now be rendered as it is on the web.
- Fixed requester details loading issues in the add request form.
- Fixed compatibility issues in the rich text editor for non-English characters.
- Performance improvements
- Fixed font size issue in emails. The email content will now be rendered as it is on the web.
- Fixed requester details loading issues in the add request form.
- Fixed compatibility issues in the rich text editor for non-English characters.
- Performance improvements
ServiceDesk Plus SaaS HelpDesk
6.0.1
APK
2021年07月29日
13.41 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 7f9dd25eb08642f6172d71c4c6576ae81f51815c
Size: 13.41 MB
What's New:
- Bug fixes and improvements
ServiceDesk Plus SaaS HelpDesk
6.0.0
APK
2021年07月08日
13.41 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 3427fee85394d2002f08450d8ea441ba8f1ac0c2
Size: 13.41 MB
What's New:
Improved UI/UX and enhanced performance of the application
Day/night mode support
Introducing Dashboard with request summary and announcements widgets. Announcement details can also be viewed
Service requests in addition to incident requests can be created from the application
FAFR supported in the application
Worklog timer support added in request module
Support to customize request list fields
Day/night mode support
Introducing Dashboard with request summary and announcements widgets. Announcement details can also be viewed
Service requests in addition to incident requests can be created from the application
FAFR supported in the application
Worklog timer support added in request module
Support to customize request list fields
ServiceDesk Plus SaaS HelpDesk
5.4.17
APK
2021年06月11日
7.61 MB
Requires Android: Android 4.1+
Architecture: arm64-v8a, armeabi, armeabi-v7a, mips, mips64, x86, x86_64
Screen DPI: 120-640dpi
SHA1: bfe278bf68a3f3f07a7a631efebb0b0cb1df1c45
Size: 7.61 MB
What's New:
Version 5.4.17 :
* Android 11 download issue fixed
* Android 11 download issue fixed
ServiceDesk Plus SaaS HelpDesk
5.4.16
APK
2021年05月07日
7.61 MB
Requires Android: Android 4.1+
Architecture: arm64-v8a, armeabi, armeabi-v7a, mips, mips64, x86, x86_64
Screen DPI: 120-640dpi
SHA1: be8efc3074e7081ee308624a23da391876a477d0
Size: 7.61 MB
What's New:
Version 5.4.16 :
* Fixed "Extra param" issue
* Minor bug fixes
* Fixed "Extra param" issue
* Minor bug fixes
ServiceDesk Plus SaaS HelpDesk
5.4.14
APK
2021年03月04日
7.61 MB
Requires Android: Android 4.1+
Architecture: arm64-v8a, armeabi, armeabi-v7a, mips, mips64, x86, x86_64
Screen DPI: 120-640dpi
SHA1: e600375e2c1d1e2ad74bacb8b4d87991c838b709
Size: 7.61 MB
What's New:
Version 5.4.14:
* Edit asset crash fixed
* Assign technician reset group value issue fixed
* Deeplinking handled for new ui url
* Minor bug fixes
* Edit asset crash fixed
* Assign technician reset group value issue fixed
* Deeplinking handled for new ui url
* Minor bug fixes
ServiceDesk Plus SaaS HelpDesk
5.4.13
APK
2020年11月27日
7.61 MB
Requires Android: Android 4.1+
Architecture: arm64-v8a, armeabi, armeabi-v7a, mips, mips64, x86, x86_64
Screen DPI: 120-640dpi
SHA1: d857bb57689e4919e748339be0ebb3daeca1dc59
Size: 7.61 MB
What's New:
Version 5.4.13:
* Reply attachment issue fixed
* Add request issue fixed
* Worklog issue fixed
* Other bug fixes
* Reply attachment issue fixed
* Add request issue fixed
* Worklog issue fixed
* Other bug fixes
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