ServiceDesk Plus SaaS HelpDesk

7.4 130

v6.0.6 von ManageEngine

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Über ServiceDesk Plus SaaS HelpDesk

ServiceDesk Plus SaaS HelpDesk (Paketname: com.manageengine.sdp.ondemand) wird von ManageEngine entwickelt und die neueste Version von ServiceDesk Plus SaaS HelpDesk 6.0.6 wurde am 20. Dezember 2021 aktualisiert. ServiceDesk Plus SaaS HelpDesk liegt in der Kategorie von Büro. Sie können alle Apps von dem Entwickler der ServiceDesk Plus SaaS HelpDesk durchsuchen und 200 alternative Apps zu ServiceDesk Plus SaaS HelpDesk auf Android finden. Derzeit ist diese APP kostenlos. Diese App kann auf Android 5.0+ auf APKFab oder Google Play heruntergeladen werden. Alle APK/XAPK Dateien auf APKFab.com sind original und 100% sicher, schnell herunterzuladen.
ServiceDesk Plus Cloud for Android enables you to access your IT service desk and perform a host of activities from your mobile phone. Now you can provide uninterrupted IT support to end users anytime and anywhere using your mobile devices, just as you would in ServiceDesk Plus on the web. The mobile app is designed to allow technicians to provide resolutions to end users by getting the full picture of the issue at hand, collaborating with other technicians, providing required approvals, obtaining solutions directly from the knowledge base, and conversing with end users on the mobile app itself. The app even facilitates scanning and managing multiple assets simultaneously. Among other capabilities, it is also a great place to keep track of all announcements.
Here are some of the app’s other features:
● Create, pick up, assign, merge, resolve, and close IT tickets and notify users.
● Track time spent by adding worklogs.
● Add and reply to requests with attachments.
● Utilize day and night mode support.
● Customize the ticket details view with the desired fields.
● Optimize IT service desk KPIs using closure codes and status change comments.
● Monitor IT technician's productivity with the worklog timer under request details.
● Create knowledge base articles with rich-text formatting.
● Leverage multiple login methods, including SAML authentication.
● Execute field and form rules when adding or editing a request.
● Auto-populate the ticket description when users reply to technicians from the app.

ServiceDesk Plus SaaS HelpDesk 6.0.6 Update

- Added support to edit asset name while adding assets from add asset form
- In workstation edit form, computer system, memory and operating system sections are supported now
- Added Mapping field support in add asset form and asset quick add dialog from Manage assets
- Added "Sort by" option in Request list view
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ServiceDesk Plus SaaS HelpDesk Besonderheiten
Frühere Versionen Mehr
ServiceDesk Plus SaaS HelpDesk
ServiceDesk Plus SaaS HelpDesk 6.0.6 APK
21. Dezember 2021 15.74 MB

Requires Android: Android 5.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: 120-640dpi

SHA1: 8005e4ad468459586b20714e75bea1bfbb12aee3

Size: 15.74 MB

What's New:

- Added support to edit asset name while adding assets from add asset form
- In workstation edit form, computer system, memory and operating system sections are supported now
- Added Mapping field support in add asset form and asset quick add dialog from Manage assets
- Added "Sort by" option in Request list view
ServiceDesk Plus SaaS HelpDesk
ServiceDesk Plus SaaS HelpDesk 6.0.5 APK
27. November 2021 15.63 MB

Requires Android: Android 5.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: 120-640dpi

SHA1: 1a44cbc1e43ef2e2b38e3969be294306b0225219

Size: 15.63 MB

What's New:

Minor bug fixes and performance improvements
ServiceDesk Plus SaaS HelpDesk
ServiceDesk Plus SaaS HelpDesk 6.0.4 APK
1. November 2021 15.63 MB

Requires Android: Android 5.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: 120-640dpi

SHA1: 6e34d26a52abd5590777c4d6b406abb5e5f6c585

Size: 15.63 MB

What's New:

- Fixed approvals not loading for requester login
- Fixed template related issues for requester login
- Bug fixes and Performance improvements
ServiceDesk Plus SaaS HelpDesk
ServiceDesk Plus SaaS HelpDesk 6.0.3 APK
29. September 2021 15.63 MB

Requires Android: Android 5.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: 120-640dpi

SHA1: 8fd6f20a49d64701c1723493d5515efe062b0183

Size: 15.63 MB

What's New:

- Upvote/Downvote functionality in solutions module
- Worklog details page has been added
- Requester Details can be seen in request details and Add/Edit Request
- Zia Multi portal support
- Now push notifications will be redirected to respective details page
Mehr Information

Verfügbar bei:

Büro Apps

Aktualisierungsdatum:

Letzte Version:

6.0.6

Erwerben:

Google Play

Anforderungen:

Android 5.0+