MobileSupport - RemoteCall
7.0 95
v7.6.3.564 by RSUPPORT Co., Ltd.
About MobileSupport
MobileSupport (Package Name: com.rsupport.rs.activity.rsupport) is developed by RSUPPORT Co., Ltd. and the latest version of MobileSupport - RemoteCall 7.6.3.564 was updated on May 31, 2025. MobileSupport - RemoteCall is in the category of Business. You can check all apps from the developer of MobileSupport - RemoteCall and find 200 alternative apps to MobileSupport - RemoteCall on Android. Currently this app is for free. This app can be downloaded on Android 4.4+ on APKFab or Google Play. All APK/XAPK files on APKFab.com are original and 100% safe with fast download.
Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.
[Key Features]
1. Send and receive files
Customer can send local files to the agent.
2. Screen Control
View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.
3. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
4. Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
5. Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
6. Check the app list
Support agent can review the application installed on the customer's device and request to uninstall it in order to solve the problem.
[Receiving Mobile Device Support - Customers]
1. Download, install, and then launch the ‘MobileSupport’ application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.
* It is compatible with Android OS 4.0 or later. Using the latest version is recommended.
[Key Features]
1. Send and receive files
Customer can send local files to the agent.
2. Screen Control
View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.
3. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
4. Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
5. Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
6. Check the app list
Support agent can review the application installed on the customer's device and request to uninstall it in order to solve the problem.
[Receiving Mobile Device Support - Customers]
1. Download, install, and then launch the ‘MobileSupport’ application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.
* It is compatible with Android OS 4.0 or later. Using the latest version is recommended.
Read More
MobileSupport Features
Related Videos
RemoteCall Mobile Pack
Previous Versions
More
Requires Android: Android 4.4+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 73c70b12d5ac48ed17e6fd78ad7780cf49644749
Size: 9.96 MB
Variant
Arch
Version
DPI
564
May 30, 2025
MobileSupport - RemoteCall
7.6.3.564
(564)
Requires Android: Android 4.4+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 7a986579e9500720960db2d716ec73a5acc281bf
Base APK: com.rsupport.rs.activity.rsupport.apk
Split APKs: config.ar, config.arm64_v8a, config.de, config.en, config.es, config.fr, config.hi, config.in, config.it, config.ja, config.ko, config.my, config.pt, config.ru, config.th, config.tr, config.vi, config.xxxhdpi, config.zh
Size: 9.96 MB
arm64-v8a
Android 4.4+
160-640dpi
564
May 31, 2025
MobileSupport - RemoteCall
7.6.3.564
(564)
Requires Android: Android 4.4+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 19e1ab577edefa69895b8493e579976aee71f4b8
Base APK: com.rsupport.rs.activity.rsupport.apk
Split APKs: config.ar, config.arm64_v8a, config.de, config.en, config.es, config.fr, config.hi, config.in, config.it, config.ja, config.ko, config.my, config.pt, config.ru, config.th, config.tr, config.vi, config.xxhdpi, config.zh
Size: 9.94 MB
arm64-v8a
Android 4.4+
160-640dpi
Requires Android: Android 4.1+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 848b6194eb7695efd826d96531afee18c4f97016
Size: 10.29 MB
Variant
Arch
Version
DPI
542
March 3, 2025
MobileSupport - RemoteCall
7.6.2.542
(542)
Requires Android: Android 4.1+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 0844929bea04133bc3fde902e73a7b960ae49087
Base APK: com.rsupport.rs.activity.rsupport.apk
Split APKs: config.ar, config.arm64_v8a, config.de, config.en, config.es, config.fr, config.hi, config.in, config.it, config.ja, config.ko, config.my, config.pt, config.ru, config.th, config.tr, config.vi, config.xxhdpi, config.zh
Size: 10.3 MB
arm64-v8a
Android 4.1+
160-640dpi
542
March 3, 2025
MobileSupport - RemoteCall
7.6.2.542
(542)
Requires Android: Android 4.1+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: e512e79f95c37d8188857b039c14b3984f859bb5
Base APK: com.rsupport.rs.activity.rsupport.apk
Split APKs: config.ar, config.arm64_v8a, config.de, config.en, config.es, config.fr, config.hi, config.in, config.it, config.ja, config.ko, config.my, config.pt, config.ru, config.th, config.tr, config.vi, config.xxxhdpi, config.zh
Size: 18.48 MB
arm64-v8a
Android 4.1+
160-640dpi
542
March 3, 2025
MobileSupport - RemoteCall
7.6.2.542
(542)
Requires Android: Android 4.1+
Architecture: armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 28f427d1be9b7a9c5d2a3779ba5ce757b82a90fb
Base APK: com.rsupport.rs.activity.rsupport.apk
Split APKs: config.ar, config.armeabi_v7a, config.de, config.en, config.es, config.fr, config.hi, config.in, config.it, config.ja, config.ko, config.my, config.pt, config.ru, config.th, config.tr, config.vi, config.xhdpi, config.zh
Size: 10.2 MB
armeabi-v7a
Android 4.1+
160-640dpi
More Information
Package Name:
Update Date:
2025-05-31
Latest Version:
7.6.3.564
Need Update:
Available on:
Requirements:
Android 4.4+
Report:
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