MobileSupport - RemoteCall
7.0 90
v7.4.4.502 by RSUPPORT Co., Ltd.
About MobileSupport
MobileSupport (Package Name: com.rsupport.rs.activity.rsupport) is developed by RSUPPORT Co., Ltd. and the latest version of MobileSupport - RemoteCall 7.4.4.502 was updated on March 22, 2024. MobileSupport - RemoteCall is in the category of Business. You can check all apps from the developer of MobileSupport - RemoteCall and find 200 alternative apps to MobileSupport - RemoteCall on Android. Currently this app is for free. This app can be downloaded on Android 4.1+ on APKFab or Google Play. All APK/XAPK files on APKFab.com are original and 100% safe with fast download.
Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.
[Key Features]
1. Screen Control
View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.
2. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
3. Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
4. Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
5. Send and receive files
Customer can send local files to the agent.
6. Check the app list
Support agent can review the application installed on the customer's device and request to uninstall it in order to solve the problem.
[Receiving Mobile Device Support - Customers]
1. Download, install, and then launch the ‘MobileSupport’ application.
2. To connect remotely, click the [Permission Settings] button to allow all required permissions.
3. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
4. Engage in real-time video support.
5. Close the application once video support session has ended.
* It is compatible with Android OS 4.0 or later. Using the latest version is recommended.
[Key Features]
1. Screen Control
View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.
2. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
3. Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
4. Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
5. Send and receive files
Customer can send local files to the agent.
6. Check the app list
Support agent can review the application installed on the customer's device and request to uninstall it in order to solve the problem.
[Receiving Mobile Device Support - Customers]
1. Download, install, and then launch the ‘MobileSupport’ application.
2. To connect remotely, click the [Permission Settings] button to allow all required permissions.
3. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
4. Engage in real-time video support.
5. Close the application once video support session has ended.
* It is compatible with Android OS 4.0 or later. Using the latest version is recommended.
Read More
MobileSupport Features
Related Videos
Previous Versions More
MobileSupport - RemoteCall
7.4.4.502
APK
February 16, 2024
10.25 MB
Requires Android: Android 4.1+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 49d09bffc2fd5bc7e1a442ce23363f5c4466beef
Size: 10.25 MB
MobileSupport - RemoteCall
7.4.4.502
XAPK
APKs
March 7, 2024
10.23 MB
Variant
Arch
Version
DPI
MobileSupport - RemoteCall
7.4.3.497
XAPK
APKs
January 30, 2024
8.57 MB
Requires Android: Android 4.1+
Screen DPI: 160-640dpi
SHA1: 905072454cc4e27e81ce495123867885ca9f59c5
Size: 8.57 MB
MobileSupport - RemoteCall
7.4.0.490
APK
November 19, 2023
10.24 MB
Requires Android: Android 4.1+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 80f643cf3c2d591687b81d06fa4ad68e494df59a
Size: 10.24 MB
More Information
Package Name:
Update Date:
2024-03-22
Latest Version:
7.4.4.502
Need Update:
Available on:
Requirements:
Android 4.1+
Report:
Alternatives to MobileSupport
More
SOTI MobiControl Agent
Proven Mobility Management
5.1 163
ホテルチェーン東横イン 公式Androidアプリ
Hotel Chain Toyoko Inn Official Android application.
6.4 69
Chatwork - Business Chat App
The cloud-based business chat tool Chatwork's Android app is here!
6.8 448
Developer Apps
More
