ONE TOUCH Support
6.6 263
v1.0.71.1 (Build 79) by RSUPPORT Co., Ltd.
About ONE TOUCH Support
ONE TOUCH Support (Package Name: com.rsupport.rs.activity.tcl) is developed by RSUPPORT Co., Ltd. and the latest version of ONE TOUCH Support 1.0.71.1 (Build 79) was updated on August 25, 2016. ONE TOUCH Support is in the category of Business. You can check all apps from the developer of ONE TOUCH Support. Currently this app is for free. This app can be downloaded on Android 2.1+ on APKFab or Google Play. All APK/XAPK files on APKFab.com are original and 100% safe with fast download.
ALCATEL ONE TOUCH provide globalized remote support services.
With onetouch Support, Android devices can be supported in a faster and smarter way.
Agents can now support customer’s mobile devices as if they were holding it.
[Features]
1. Auto-switch between 3G & Wi-Fi
Depending on the optimum connection method, onetouch Support can switch networks automatically without dropping the session.
2. Connect using phone numbers
Connect with the agent using the PIN code(6 digit code) and by tapping on the support icon.
3. Optimized screen sharing
Our VRVD5.0 engine processes the image at its optimal point to improve speed and quality.
While, minimizing network traffic by using most efficient compressing algorithm.
4. Optimized mobile support environment
It requires about 2-30% of CPU usage (ref. 1 GHz) and uses approx. 300 Kbytes of memory during the support session. All while minimizing bandwidth by lowering the amount of data transferred.
[Installation & Usage]
- Connect using 6 digits connection code.
1. Download the app from the Market, install and tap it to launch.
2. Install and execute onetouch Support App.
3. Enter the 6 digits connection code given by the representative.
4. Accept the mobile control request (optional).
5. Connect and receive support.
6. End the app and the connection to finish the support.
With onetouch Support, Android devices can be supported in a faster and smarter way.
Agents can now support customer’s mobile devices as if they were holding it.
[Features]
1. Auto-switch between 3G & Wi-Fi
Depending on the optimum connection method, onetouch Support can switch networks automatically without dropping the session.
2. Connect using phone numbers
Connect with the agent using the PIN code(6 digit code) and by tapping on the support icon.
3. Optimized screen sharing
Our VRVD5.0 engine processes the image at its optimal point to improve speed and quality.
While, minimizing network traffic by using most efficient compressing algorithm.
4. Optimized mobile support environment
It requires about 2-30% of CPU usage (ref. 1 GHz) and uses approx. 300 Kbytes of memory during the support session. All while minimizing bandwidth by lowering the amount of data transferred.
[Installation & Usage]
- Connect using 6 digits connection code.
1. Download the app from the Market, install and tap it to launch.
2. Install and execute onetouch Support App.
3. Enter the 6 digits connection code given by the representative.
4. Accept the mobile control request (optional).
5. Connect and receive support.
6. End the app and the connection to finish the support.
ONE TOUCH Support 1.0.71.1 (Build 79) Update
v1.0.71.1 (Build 79) : August 25, 2016v1.0.70.1 (Build 78) : May 3, 2016
v1.0.69.1 (Build 77) : April 12, 2016
v1.0.68.2 (Build 76) : March 28, 2016
v1.0.67.2 (Build 74) : March 16, 2016
v1.0.66.3 (Build 70) : Feb 2, 2016
v1.0.61.1 (Build 61) : July 18, 2015
- URUGUAY call center phone number change
URUGUAY : 000-401-90752
v1.0.59.1 (Build 59) : May 27, 2015
- Mexico call center phone number change
v1.0.57.1 (Build 57) : May 6, 2015
v1.0.23.1 (Build 23) : June 7, 2013
Read More
ONE TOUCH Support Features
Related Videos
Previous Versions More
ONE TOUCH Support
1.0.71.1 (Build 79)
APK
August 25, 2016
3.75 MB
Requires Android: Android 2.1+
Architecture: armeabi, armeabi-v7a, x86
Screen DPI: 160-240dpi
SHA1: c67ec23a0a5438ae806619c36eebefea54f2151b
Size: 3.75 MB
What's New:
v1.0.71.1 (Build 79) : August 25, 2016
v1.0.70.1 (Build 78) : May 3, 2016
v1.0.69.1 (Build 77) : April 12, 2016
v1.0.68.2 (Build 76) : March 28, 2016
v1.0.67.2 (Build 74) : March 16, 2016
v1.0.66.3 (Build 70) : Feb 2, 2016
v1.0.61.1 (Build 61) : July 18, 2015
- URUGUAY call center phone number change
URUGUAY : 000-401-90752
v1.0.59.1 (Build 59) : May 27, 2015
- Mexico call center phone number change
v1.0.57.1 (Build 57) : May 6, 2015
v1.0.23.1 (Build 23) : June 7, 2013
ONE TOUCH Support
1.0.70.1 (Build 78)
APK
May 3, 2016
3.75 MB
Requires Android: Android 2.1+
Architecture: armeabi, armeabi-v7a, x86
Screen DPI: 160-240dpi
SHA1: 4f5efb5851e459567a353ebc6d214b779c89fa5a
Size: 3.75 MB
What's New:
v1.0.70.1 (Build 78) : May 3, 2016
v1.0.69.1 (Build 77) : April 12, 2016
v1.0.68.2 (Build 76) : March 28, 2016
v1.0.67.2 (Build 74) : March 16, 2016
v1.0.66.3 (Build 70) : Feb 2, 2016
v1.0.61.1 (Build 61) : July 18, 2015
- URUGUAY call center phone number change
URUGUAY : 000-401-90752
v1.0.59.1 (Build 59) : May 27, 2015
- Mexico call center phone number change
v1.0.57.1 (Build 57) : May 6, 2015
v1.0.23.1 (Build 23) : June 7, 2013
v1.0.22.1 (Build 21) : May 7, 2013
ONE TOUCH Support
1.0.69.1 (Build 77)
APK
April 12, 2016
3.75 MB
Requires Android: Android 2.1+
Architecture: armeabi, armeabi-v7a, x86
Screen DPI: 160-240dpi
SHA1: d99e43734d0182330b124839c4d378ba29041d79
Size: 3.75 MB
What's New:
v1.0.69.1 (Build 77) : April 12, 2016
v1.0.68.2 (Build 76) : March 28, 2016
v1.0.67.2 (Build 74) : March 16, 2016
v1.0.66.3 (Build 70) : Feb 2, 2016
v1.0.61.1 (Build 61) : July 18, 2015
- URUGUAY call center phone number change
URUGUAY : 000-401-90752
v1.0.59.1 (Build 59) : May 27, 2015
- Mexico call center phone number change
v1.0.57.1 (Build 57) : May 6, 2015
v1.0.23.1 (Build 23) : June 7, 2013
v1.0.22.1 (Build 21) : May 7, 2013
ONE TOUCH Support
1.0.68.2 (Build 76)
APK
March 28, 2016
3.75 MB
Requires Android: Android 2.1+
Architecture: armeabi, armeabi-v7a, x86
Screen DPI: 160-240dpi
SHA1: 024206d1320d65a2104939526f0268e659c64be3
Size: 3.75 MB
What's New:
v1.0.68.2 (Build 76) : March 28, 2016
v1.0.67.2 (Build 74) : March 16, 2016
v1.0.66.3 (Build 70) : Feb 2, 2016
v1.0.61.1 (Build 61) : July 18, 2015
- URUGUAY call center phone number change
URUGUAY : 000-401-90752
v1.0.59.1 (Build 59) : May 27, 2015
- Mexico call center phone number change
v1.0.57.1 (Build 57) : May 6, 2015
v1.0.23.1 (Build 23) : June 7, 2013
v1.0.22.1 (Build 21) : May 7, 2013
More Information
Package Name:
Update Date:
2016-08-25
Latest Version:
1.0.71.1 (Build 79)
Need Update:
Requirements:
Android 2.1+
Report:
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