IT HelpDesk - ServiceDesk Plus

5.4 73

v5.6.2 von ManageEngine

IT HelpDesk - ServiceDesk Plus IT HelpDesk - ServiceDesk Plus
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Bewertung der Redaktion

ServiceDesk Plus is an ITIL-ready help desk software with integrated asset and project management and built to supercharge your help desk. For 10 years and running, it has been delivering smiles to millions of IT folks and end users.

Über ServiceDesk Plus

ServiceDesk Plus (Paketname: com.manageengine.sdp) wird von ManageEngine entwickelt und die neueste Version von IT HelpDesk - ServiceDesk Plus 5.6.2 wurde am 29. September 2021 aktualisiert. IT HelpDesk - ServiceDesk Plus liegt in der Kategorie von Büro mit der Funktion von Web-Based and Knowledge base usw. Sie können alle Apps von dem Entwickler der IT HelpDesk - ServiceDesk Plus durchsuchen und 595 alternative Apps zu IT HelpDesk - ServiceDesk Plus auf Android finden. Derzeit ist diese APP kostenlos. Diese App kann auf Android 5.0+ auf APKFab oder Google Play heruntergeladen werden. Alle APK/XAPK Dateien auf APKFab.com sind original und 100% sicher, schnell herunterzuladen.
Here's a smart way to have your IT helpdesk application at your fingertips, "literally!"
ServiceDesk Plus, your IT help desk genie, is now accessible on your android mobile devices.
Tackle your tickets while on the go!
● Log in, manage and close your help desk tickets.
● Record info such as the subject, description, attachments, resolutions, tasks, worklogs, and notes.
● Have a bird's eye view of all the details of your ticket in a single pane.
Be available for your end users anytime.
● Allow your end users to quickly log in tickets from the mobile app.
● Have live conversations with end users.
● Respond to end user queries from within the ticket.
Choose what you want to see.
● Create custom views for convenience and save them for later.
● Choose from a list of default views such as all tickets, unassigned tickets, SLA violated tickets, etc.
● Keep track of your response and resolution SLAs with the SLA status flags.
Above all, choose this authentic, Pink verified IT help desk app and have a
world class experience with the best help desk features.
You're only a few quicksteps away from having your help desk mobile app up and
running.
● Sign up for an account with ServiceDesk Plus, if you haven't already.
● Download and install the ServiceDesk Plus mobile app.
● Log in and play.
It's really that simple!
Oh wait! We're not done yet!
You can even have a demo of the mobile app, before signing up! All you need to do
is simply install the app on your phone and use the following credentials to log in.
Username: demo
Password: demo
Download a free 30 day trial of ServiceDesk Plus at http://bit.ly/1OxZB0N

ServiceDesk Plus 5.6.2 Update

Version 5.6.2:
Security enhancements and Bug fixes.
Mehr lesen
ServiceDesk Plus Besonderheiten
Frühere Versionen Mehr
IT HelpDesk - ServiceDesk Plus
IT HelpDesk - ServiceDesk Plus 5.6.2 APK
2021-09-29 7.3 MB

Requires Android: Android 5.0+

Architecture: arm64-v8a armeabi-v7a x86 x86_64

Screen DPI: 120-640dpi

SHA1: 1eb5d1849a82c9f932a895a9abb07c25e66c80d0

Size: 7.3 MB

What's New:

Version 5.6.2:
Security enhancements and Bug fixes.
IT HelpDesk - ServiceDesk Plus
IT HelpDesk - ServiceDesk Plus 5.6.1 APK
2021-09-23 7.27 MB

Requires Android: Android 5.0+

Architecture: arm64-v8a armeabi-v7a x86 x86_64

Screen DPI: 120-640dpi

SHA1: 6345565cd78bfc713bd698a020f10c1b860db3a6

Size: 7.27 MB

What's New:

V5.6.1
1. Request Approval - If user don't have permission to view request details user can approve/reject.
2. SAML login issue fixed
3. Asset product type listing issue fixed in 12000 build #7208225
4. Add request crash for requesters issue fixed
5. SD-97324 : Task contents getting displayed in HTML content.
6. Notification sound issue fixed when download attachments.
IT HelpDesk - ServiceDesk Plus
IT HelpDesk - ServiceDesk Plus 5.6 APK
2021-07-15 7.27 MB

Requires Android: Android 5.0+

Architecture: arm64-v8a armeabi-v7a x86 x86_64

Screen DPI: 120-640dpi

SHA1: d27b3f567563d5873bcd4e5e2fc82c7cea37bda3

Size: 7.27 MB

What's New:

Version 5.6:
1. Login via V3 API is supported from build number 11200 for the following login methods:
a) Local Authentication
b) Active Directory Authentication
c) LDAP Authentication.
2. SAML Authentication login supported from build number 11200.
3. SD-89420 : Server details are preconfigured if the app is installed via MDM.
IT HelpDesk - ServiceDesk Plus
IT HelpDesk - ServiceDesk Plus 5.5.2 APK
2021-06-18 6.89 MB

Requires Android: Android 5.0+

Architecture: arm64-v8a armeabi-v7a x86 x86_64

Screen DPI: 120-640dpi

SHA1: c2cd85b7334c3a3fb5e475aab8ea2f3dd703a583

Size: 6.89 MB

What's New:

V5.5.2
1. Incompatible mobile application issue fixed
2. Requester's job title and department showed for request approvals
Mehr Information

Paketnamen:

com.manageengine.sdp

Verfügbar bei:

Büro Apps

Aktualisierungsdatum:

2021-09-29

Letzte Version:

5.6.2

Erwerben:

Google Play

Anforderungen:

Android 5.0+