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ServiceDesk Plus | Cloud
Steigern Sie unterwegs die Servicequalität in den Bereichen IT, HR, Einrichtungen und mehr.
HerunterladenFrühere Versionen
ServiceDesk Plus | Cloud
6.51.0
APK
23. April 2026
59.14 MB
Requires Android: Android 8.1+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 403cffe131db651bd54f0bbc5c98f7b0196b323c
Size: 59.14 MB
What's New:
- Added Pull to Refresh on Worklog List
- Bug fixes and performance improvements.
- Bug fixes and performance improvements.
ServiceDesk Plus | Cloud
6.50.0
APK
12. April 2026
59.09 MB
Requires Android: Android 8.1+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: c5e15f1a6de984f9c0a1a23b6e3dcbb55f36e364
Size: 59.09 MB
What's New:
- Implemented Consumables support inside the asset module.
- Deeplinking support for Asset Acknowledgement form and Add Request with a mapped asset
- Asset Audit UI Enhancement with “All Sites” Supported in Asset Audit.
- Performance improvement and bug fixes
- Deeplinking support for Asset Acknowledgement form and Add Request with a mapped asset
- Asset Audit UI Enhancement with “All Sites” Supported in Asset Audit.
- Performance improvement and bug fixes
ServiceDesk Plus | Cloud
6.42.0
APK
20. März 2026
58.79 MB
Requires Android: Android 8.1+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 23cd93c0193ce779249c256edabae31acb259d07
Size: 58.79 MB
What's New:
- Technicians can now Add assets from the assets list page of the app.
- Minor bug fixes and performance improvements.
- Minor bug fixes and performance improvements.
ServiceDesk Plus | Cloud
6.41.2
APK
17. März 2026
58.77 MB
Requires Android: Android 8.1+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 478e5a1e143bf44ff2adafcfecb0fe01386d1954
Size: 58.77 MB
What's New:
- Enhanced history tracking with detailed workflow timer events and checklist item-level changes, giving you a complete audit trail of all operations.
- Checklists now display a visual indicator when they are pending workflow execution.
- Bug fixes and performance improvements.
- Checklists now display a visual indicator when they are pending workflow execution.
- Bug fixes and performance improvements.
ServiceDesk Plus | Cloud
6.41.1
APK
2. Februar 2026
58.76 MB
Requires Android: Android 8.1+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 87995c2d0cdb4d0aae41e7f8f4acaff84e380d5b
Size: 58.76 MB
ServiceDesk Plus | Cloud
6.41.0
APK
11. Januar 2026
58.84 MB
Requires Android: Android 8.1+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 325832964b50455a62c0b305beeda3ce1600fc45
Size: 58.84 MB
What's New:
Minor bug fixes and performance improvements.
ServiceDesk Plus | Cloud
6.40.0
APK
30. Dezember 2025
58.82 MB
Requires Android: Android 8.1+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 964566dd1d7b08e8d27f8b19b6c6caa849910fe4
Size: 58.82 MB
What's New:
•Technicians can now mark and view their availability directly from the mobile application.
•Now users can be mentioned in task comments and request notes to notify them.
•Trigger actions are now available for the tasks in the list page
•Request notes now allows you to attach files for sharing images and documents
•Added support to view task history.
•Task List customization is now available, allowing you to tailor task lists to your workflow.
•Minor bug fixes and enhancements.
•Now users can be mentioned in task comments and request notes to notify them.
•Trigger actions are now available for the tasks in the list page
•Request notes now allows you to attach files for sharing images and documents
•Added support to view task history.
•Task List customization is now available, allowing you to tailor task lists to your workflow.
•Minor bug fixes and enhancements.
ServiceDesk Plus | Cloud
6.39.1
APK
28. Dezember 2025
58.21 MB
Requires Android: Android 8.1+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 2b435efb1f20182c51726654af9bfa2db90f936c
Size: 58.21 MB
What's New:
- Disabling spot edit in request details based upon the configuration in Advanced portal settings is supported.
- Minor bug fixes and Performance improvements.
- Minor bug fixes and Performance improvements.
ServiceDesk Plus | Cloud
6.39.0
APK
26. November 2025
58.19 MB
Requires Android: Android 8.1+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: e311feb013ee308a29e74b465ace6a37cd157682
Size: 58.19 MB
What's New:
• Introduced widgets for Approval and Request Summaries for quicker insights.
• Enabled approval actions for problems via mobile.
• Added request cancellation from the detail page.
• Added multi-select for tasks in Request and Change modules for bulk actions.
• Expanded language support with Hindi and Ukrainian.
• Enhanced security in Ask Zia image queries.
• Minor bug fixes and performance improvements.
• Enabled approval actions for problems via mobile.
• Added request cancellation from the detail page.
• Added multi-select for tasks in Request and Change modules for bulk actions.
• Expanded language support with Hindi and Ukrainian.
• Enhanced security in Ask Zia image queries.
• Minor bug fixes and performance improvements.
ServiceDesk Plus | Cloud
6.38.1
APK
17. Oktober 2025
54.33 MB
Requires Android: Android 8.1+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: fa9d1fdb2996d9d0d7a8e24edeb23002b2a0b5fb
Size: 54.33 MB
What's New:
Added support for DateStamp field in Task Module
ServiceDesk Plus | Cloud
6.37.1
APK
2. September 2025
54 MB
Requires Android: Android 8.1+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 410e6fb1297ec35de962f593d4c43a2d02bfe2d0
Size: 54 MB
ServiceDesk Plus | Cloud
6.37.0
APK
6. August 2025
54 MB
Requires Android: Android 8.1+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 537b6ab46000d9c7a90e654dac8aa8ef4bc5f5e3
Size: 54 MB
What's New:
- Provided accessibility enhancements related to WCAG guidelines.
- Added support for Android 15.
- Performance improvements and minor bug fixes.
- Added support for Android 15.
- Performance improvements and minor bug fixes.
ServiceDesk Plus | Cloud
6.36.0
APK
22. Juli 2025
48.34 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: b0ee66d5138acfdfe32b2d616a871e5fdef7cf56
Size: 48.34 MB
What's New:
- Support for a new UDF field type called Multi Lookup Field is introduced in the request module.
- The search criteria for service categories have been improved. Now, search results will also include categories that contain templates matching the search query, making it easier to find relevant service categories.
- Minor bug fixes and performance improvements.
- The search criteria for service categories have been improved. Now, search results will also include categories that contain templates matching the search query, making it easier to find relevant service categories.
- Minor bug fixes and performance improvements.
ServiceDesk Plus | Cloud
6.35.0
APK
21. Juni 2025
48.34 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 421970156abcc1c4a7512871d5c8e153275529f5
Size: 48.34 MB
What's New:
- Added support for manual workflow transitions in the Request/Asset module—bringing the app in line with recent web platform enhancements.
- General fixes and stability improvements.
- General fixes and stability improvements.
ServiceDesk Plus | Cloud
6.34.1
APK
31. Mai 2025
48.34 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 652c5118cf13c6e848eda17a4cdb21c77dd3f0f7
Size: 48.34 MB
What's New:
Bug fixes and Performance improvements
ServiceDesk Plus | Cloud
6.34.0
APK
9. Mai 2025
48.28 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 47f47d4d67b915ad810c1d42c9869c0f60609075
Size: 48.28 MB
What's New:
Support for custom script in Add/Edit Request form.
General fixes and stability improvements.
General fixes and stability improvements.
ServiceDesk Plus | Cloud
6.33.0
APK
4. Mai 2025
48.25 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 3a6a7dc4beb5a32ddf5094e01c34901961d92f6a
Size: 48.25 MB
What's New:
- Support added for MultiCurrency in worklog.
- General fixes and stability improvements.
- General fixes and stability improvements.
ServiceDesk Plus | Cloud
6.32.0
APK
3. April 2025
48.17 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 64da8971497bcf0e2f98c6a76acac8d4aad5381a
Size: 48.17 MB
What's New:
Added support for Notify before schedule end in Task Template
ServiceDesk Plus | Cloud
6.31.0
APK
25. März 2025
48.17 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 4510e68adf3381c456d1750b8d86ae625a5f4f06
Size: 48.17 MB
What's New:
- Request Checklist Enhancements are done
- Added support for users to follow and unfollow a request to get updates.
- Added support for users to move a request from one instance to another instance
- Added support for users to share a request with technician, requester or technician group
- Added support for users to follow and unfollow a request to get updates.
- Added support for users to move a request from one instance to another instance
- Added support for users to share a request with technician, requester or technician group
ServiceDesk Plus | Cloud
6.30.2
APK
17. März 2025
47.99 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: e6e18b10b2f3abfb54d671229103381bff9e4fdd
Size: 47.99 MB
What's New:
General bug fixes and performance enhancements.
ServiceDesk Plus | Cloud
6.30.1
APK
2. März 2025
47.99 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 7887602b9076a134cbc89b34edac7ffd7f0a1492
Size: 47.99 MB
ServiceDesk Plus | Cloud
6.29.1
APK
16. Februar 2025
47.91 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 44ca3a338d5db241ef9054064946f84fb1039bbe
Size: 47.91 MB
ServiceDesk Plus | Cloud
6.29.0
APK
9. Februar 2025
47.9 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 7f7f309524c83db097b2fadac7fa95210aa78f0c
Size: 47.9 MB
What's New:
- Self-Audit: Users can now perform audits on their own assets directly from the mobile app.
- Technician Audit: Technicians can now perform audits using the mobile app.
- Technician Audit: Technicians can now perform audits using the mobile app.
ServiceDesk Plus | Cloud
6.28.0
APK
16. Januar 2025
47.74 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 155c83f32fb997fff7c8dbc5d2e3435a0ed4ff74
Size: 47.74 MB
What's New:
- Added Templates support for Task.
- Added Need Info support for request approvals.
- Added Need Info support for request approvals.
ServiceDesk Plus | Cloud
6.27.0
APK
30. November 2024
47.61 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: ff4308e00ffe392bba31de996229df706410d7d4
Size: 47.61 MB
What's New:
- Support for UDF Date stamp field in Requests.
- “Search by Technician” filter is added to search filters in Request List.
- Minor bug fixes & Improvements.
- “Search by Technician” filter is added to search filters in Request List.
- Minor bug fixes & Improvements.
ServiceDesk Plus | Cloud
6.26.2
APK
14. November 2024
47.59 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 37ac909d3cc1f51362d90fafe58d0c1a9242bc77
Size: 47.59 MB
ServiceDesk Plus | Cloud
6.26.1
APK
23. Oktober 2024
47.59 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 0490da44f6a3e8bfecffbe797e136bbc8b41f7e0
Size: 47.59 MB
What's New:
- Add Recipients in Replies: Requesters can now add recipients when replying based on web settings.
- Bug Fixes and Performance improvements
- Bug Fixes and Performance improvements
ServiceDesk Plus | Cloud
6.26.0
APK
9. Oktober 2024
47.57 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 3262b9fa0716d7dfaa853615425c87f2d81cef29
Size: 47.57 MB
What's New:
- Product types can now be extended to include parent types, which allow them to inherit fields and layouts.
- In Asset Product Type, the default parent type is set to "All Assets", and the existing product types will be grouped under "All Assets" along with their child types.
- Additionally, customized asset form layouts are also inherited by child types.
- Minor Bug fixes and performance enhancements.
- In Asset Product Type, the default parent type is set to "All Assets", and the existing product types will be grouped under "All Assets" along with their child types.
- Additionally, customized asset form layouts are also inherited by child types.
- Minor Bug fixes and performance enhancements.
ServiceDesk Plus | Cloud
6.25.2
APK
7. Oktober 2024
46.12 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: ab482b2539c5e2b64c11a6d4e239579044aaf79e
Size: 46.12 MB
ServiceDesk Plus | Cloud
6.25.1
APK
19. September 2024
46.14 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 7a67c1539933b0182282a02f5102031ff1b7d50c
Size: 46.14 MB
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