Zoho Desk
9.0 210
v2.10.2.1 by Zoho Corporation
Editor's Review
Zoho Desk (formerly Zoho Support) is a context-aware help desk software that helps businesses focus on the customer.About Zoho Desk
Zoho Desk (Package Name: com.zoho.support) is developed by Zoho Corporation and the latest version of Zoho Desk 2.10.2.1 was updated on June 2, 2026. Zoho Desk is in the category of Business with the feature Multiple languages and Team Collaboration, etc. You can check all apps from the developer of Zoho Desk and find 200 alternative apps to Zoho Desk on Android. Currently this app is for free. This app can be downloaded on Android 7.0+ on APKFab or Google Play. All APK/XAPK files on APKFab.com are original and 100% safe with fast download.
Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations. The Zoho Desk mobile app provides you with the flexibility to close tickets on the move, with the same ease and functionality as your desktop version. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune, so your focus is only on the customer.
Here's how Zoho Desk makes your customer support software truly mobile:
Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.
Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.
See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.
Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.
Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.
Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.
Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.
We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.
Here's how Zoho Desk makes your customer support software truly mobile:
Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.
Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.
See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.
Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.
Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.
Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.
Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.
We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.
Zoho Desk 2.10.2.1 Update
- Bug fixes and enhancements
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Zoho Desk Features
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Previous Versions
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Variant
Arch
Version
DPI
214
June 2, 2026
Zoho Desk
2.10.2.1
(214)
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 9c92f05ff7ac1dd194286a0c72cab069d3a3b20f
Base APK: com.zoho.support.apk
Split APKs: config.arm64_v8a, config.xxhdpi
Size: 30.46 MB
What's New:
- Bug fixes and enhancements
arm64-v8a
Android 7.0+
160-640dpi
214
June 2, 2026
Zoho Desk
2.10.2.1
(214)
Requires Android: Android 7.0+
Architecture: armeabi-v7a
Screen DPI: 160-640dpi
SHA1: b605a39965e05d4bd6cd5680ae4ffc040a105ba1
Base APK: com.zoho.support.apk
Split APKs: config.armeabi_v7a, config.xhdpi
Size: 28.73 MB
What's New:
- Bug fixes and enhancements
armeabi-v7a
Android 7.0+
160-640dpi
Variant
Arch
Version
DPI
212
May 7, 2026
Zoho Desk
2.10.1
(212)
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: daa42b73e2ec054da0252155f4da347f65e5c0cd
Base APK: com.zoho.support.apk
Split APKs: config.arm64_v8a, config.xxhdpi
Size: 30.38 MB
What's New:
- Bug fixes and enhancements
arm64-v8a
Android 7.0+
160-640dpi
212
May 8, 2026
Zoho Desk
2.10.1
(212)
Requires Android: Android 7.0+
Architecture: armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 277342e7f769020d839f52a80565746ced516334
Base APK: com.zoho.support.apk
Split APKs: config.armeabi_v7a, config.xhdpi
Size: 28.64 MB
What's New:
- Bug fixes and enhancements
armeabi-v7a
Android 7.0+
160-640dpi
Variant
Arch
Version
DPI
211
April 27, 2026
Zoho Desk
2.10
(211)
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: aa5ad21d18736c9137dff84b2811cb7d92d4f9a1
Base APK: com.zoho.support.apk
Split APKs: config.arm64_v8a, config.xxhdpi
Size: 30.23 MB
What's New:
- The Knowledge Base module is now available, allowing you to search for and read articles on the go.
arm64-v8a
Android 7.0+
160-640dpi
211
April 27, 2026
Zoho Desk
2.10
(211)
Requires Android: Android 7.0+
Architecture: armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 531145f435cb1af10d752224133b878b6c8168d5
Base APK: com.zoho.support.apk
Split APKs: config.armeabi_v7a, config.xhdpi
Size: 28.5 MB
What's New:
- The Knowledge Base module is now available, allowing you to search for and read articles on the go.
armeabi-v7a
Android 7.0+
160-640dpi
Variant
Arch
Version
DPI
210
March 28, 2026
Zoho Desk
2.9.29
(210)
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: de5a4c487923c1b7349c4ee53655249797192c6e
Base APK: com.zoho.support.apk
Split APKs: config.arm64_v8a, config.xxhdpi
Size: 29.12 MB
What's New:
- The contact and account detail views now feature dedicated tabs for tickets, time entries, happiness ratings, activities, and more.
arm64-v8a
Android 7.0+
160-640dpi
210
March 28, 2026
Zoho Desk
2.9.29
(210)
Requires Android: Android 7.0+
Architecture: armeabi-v7a
Screen DPI: 160-640dpi
SHA1: fbfe64791185fed700faa5809787e7f82fffa8aa
Base APK: com.zoho.support.apk
Split APKs: config.armeabi_v7a, config.xhdpi
Size: 27.39 MB
What's New:
- The contact and account detail views now feature dedicated tabs for tickets, time entries, happiness ratings, activities, and more.
armeabi-v7a
Android 7.0+
160-640dpi
More Information
Package Name:
Update Date:
2026-06-02
Latest Version:
2.10.2.1
Need Update:
Available on:
Requirements:
Android 7.0+
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