Zoho Desk
9.0 204
v2.9.7 by Zoho Corporation
Editor's Review
Zoho Desk (formerly Zoho Support) is a context-aware help desk software that helps businesses focus on the customer.About Zoho Desk
Zoho Desk (Package Name: com.zoho.support) is developed by Zoho Corporation and the latest version of Zoho Desk 2.9.7 was updated on June 2, 2025. Zoho Desk is in the category of Business with the feature Multiple languages and Team Collaboration, etc. You can check all apps from the developer of Zoho Desk and find 200 alternative apps to Zoho Desk on Android. Currently this app is for free. This app can be downloaded on Android 6.0+ on APKFab or Google Play. All APK/XAPK files on APKFab.com are original and 100% safe with fast download.
Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations. The Zoho Desk mobile app provides you with the flexibility to close tickets on the move, with the same ease and functionality as your desktop version. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune, so your focus is only on the customer.
Here's how Zoho Desk makes your customer support software truly mobile:
Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.
Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.
See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.
Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.
Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.
Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.
Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.
We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.
Here's how Zoho Desk makes your customer support software truly mobile:
Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.
Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.
See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.
Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.
Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.
Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.
Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.
We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.
Zoho Desk 2.9.7 Update
- Bug fixes and enhancements
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Zoho Desk Features
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Previous Versions
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Variant
Arch
Version
DPI
186
June 1, 2025
Zoho Desk
2.9.7
(186)
Requires Android: Android 6.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 138609292dea0d75543671ec357e987eed29b09d
Base APK: com.zoho.support.apk
Split APKs: config.arm64_v8a, config.xxhdpi
Size: 24.38 MB
What's New:
- Bug fixes and enhancements
arm64-v8a
Android 6.0+
160-640dpi
186
June 2, 2025
Zoho Desk
2.9.7
(186)
Requires Android: Android 6.0+
Architecture: armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 4708d75c72056d111bd3f6007d2eb7c5a539763d
Base APK: com.zoho.support.apk
Split APKs: config.armeabi_v7a, config.xhdpi
Size: 22.84 MB
What's New:
- Bug fixes and enhancements
armeabi-v7a
Android 6.0+
160-640dpi
Variant
Arch
Version
DPI
185
May 19, 2025
Zoho Desk
2.9.6
(185)
Requires Android: Android 6.0+
Architecture: armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 79d70e24e07fa6f77c57976da621747f16acc8b4
Base APK: com.zoho.support.apk
Split APKs: config.armeabi_v7a, config.xhdpi
Size: 22.36 MB
What's New:
- Bug fixes and enhancements
armeabi-v7a
Android 6.0+
160-640dpi
185
May 23, 2025
Zoho Desk
2.9.6
(185)
Requires Android: Android 6.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 0db032f6430ac305ff861aaf97849cbf9924ef90
Base APK: com.zoho.support.apk
Split APKs: config.arm64_v8a, config.xxhdpi
Size: 23.88 MB
What's New:
- Bug fixes and enhancements
arm64-v8a
Android 6.0+
160-640dpi
Variant
Arch
Version
DPI
184
May 19, 2025
Zoho Desk
2.9.5
(184)
Requires Android: Android 6.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 1beb50ad8484a4d240b2bc31af1dd24ec194fa6f
Base APK: com.zoho.support.apk
Split APKs: config.arm64_v8a, config.mdpi
Size: 41.97 MB
What's New:
- You can now send a WhatsApp message to multiple contacts at the same time.
- You can now delete multiple contacts at once.
- You can now delete multiple contacts at once.
arm64-v8a
Android 6.0+
160-640dpi
184
May 19, 2025
Zoho Desk
2.9.5
(184)
Requires Android: Android 6.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 1d1076e9281ee8f486bc497c3d07dcfc16d6afdf
Base APK: com.zoho.support.apk
Split APKs: config.arm64_v8a, config.xxhdpi
Size: 23.88 MB
What's New:
- You can now send a WhatsApp message to multiple contacts at the same time.
- You can now delete multiple contacts at once.
- You can now delete multiple contacts at once.
arm64-v8a
Android 6.0+
160-640dpi
Variant
Arch
Version
DPI
183
May 12, 2025
Zoho Desk
2.9.4
(183)
Requires Android: Android 6.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 996e29e0904b3e1235077bd489f227dc63c6ceb4
Base APK: com.zoho.support.apk
Split APKs: config.arm64_v8a, config.xxhdpi
Size: 23.8 MB
What's New:
- File type restrictions configured by admins will now be enforced in the mobile app, ensuring that agents adhere to the organization's security policies.
arm64-v8a
Android 6.0+
160-640dpi
183
May 12, 2025
Zoho Desk
2.9.4
(183)
Requires Android: Android 6.0+
Architecture: armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 8a5c028397e319375ccb67f7747f2af4f2233c3f
Base APK: com.zoho.support.apk
Split APKs: config.armeabi_v7a, config.xhdpi
Size: 22.27 MB
What's New:
- File type restrictions configured by admins will now be enforced in the mobile app, ensuring that agents adhere to the organization's security policies.
armeabi-v7a
Android 6.0+
160-640dpi
More Information
Package Name:
Update Date:
2025-06-02
Latest Version:
2.9.7
Need Update:
Available on:
Requirements:
Android 6.0+
Report:
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