Zoho Desk
9.0 205
v2.9.11 by Zoho Corporation
Editor's Review
Zoho Desk (formerly Zoho Support) is a context-aware help desk software that helps businesses focus on the customer.About Zoho Desk
Zoho Desk (Package Name: com.zoho.support) is developed by Zoho Corporation and the latest version of Zoho Desk 2.9.11 was updated on July 28, 2025. Zoho Desk is in the category of Business with the feature Multiple languages and Team Collaboration, etc. You can check all apps from the developer of Zoho Desk and find 200 alternative apps to Zoho Desk on Android. Currently this app is for free. This app can be downloaded on Android 6.0+ on APKFab or Google Play. All APK/XAPK files on APKFab.com are original and 100% safe with fast download.
Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations. The Zoho Desk mobile app provides you with the flexibility to close tickets on the move, with the same ease and functionality as your desktop version. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune, so your focus is only on the customer.
Here's how Zoho Desk makes your customer support software truly mobile:
Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.
Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.
See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.
Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.
Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.
Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.
Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.
We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.
Here's how Zoho Desk makes your customer support software truly mobile:
Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.
Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.
See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.
Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.
Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.
Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.
Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.
We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.
Zoho Desk 2.9.11 Update
- Bug fixes and enhancements
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Zoho Desk Features
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Previous Versions
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Variant
Arch
Version
DPI
190
July 24, 2025
Zoho Desk
2.9.11
(190)
Requires Android: Android 6.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: e37ad474c6bf2086488ee573196df37ac96174a2
Base APK: com.zoho.support.apk
Split APKs: config.arm64_v8a, config.mdpi
Size: 43.1 MB
What's New:
- Bug fixes and enhancements
arm64-v8a
Android 6.0+
160-640dpi
190
July 28, 2025
Zoho Desk
2.9.11
(190)
Requires Android: Android 6.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: abc386e3811d3f4440a00035fc9fcad46270028f
Base APK: com.zoho.support.apk
Split APKs: config.arm64_v8a, config.xxhdpi
Size: 24.67 MB
What's New:
- Bug fixes and enhancements
arm64-v8a
Android 6.0+
160-640dpi
190
July 28, 2025
Zoho Desk
2.9.11
(190)
Requires Android: Android 6.0+
Architecture: armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 94b114d528b6598c0fe4e2407cb9aad15ad1c4b2
Base APK: com.zoho.support.apk
Split APKs: config.armeabi_v7a, config.xhdpi
Size: 23.14 MB
What's New:
- Bug fixes and enhancements
armeabi-v7a
Android 6.0+
160-640dpi
Requires Android: Android 6.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: b69f9d1367e46a377b453e8b33cc934b008d87ac
Size: 24.67 MB
What's New:
- You can now follow and unfollow tickets.
- You can now filter ticket history based on the type of actions.
- You can now filter ticket history based on the type of actions.
Variant
Arch
Version
DPI
188
June 30, 2025
Zoho Desk
2.9.9
(188)
Requires Android: Android 6.0+
Architecture: armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 585762ed959c204be223b08b8dee574d72505b59
Base APK: com.zoho.support.apk
Split APKs: config.armeabi_v7a, config.xhdpi
Size: 22.94 MB
What's New:
- Bug fixes and enhancements
armeabi-v7a
Android 6.0+
160-640dpi
188
July 7, 2025
Zoho Desk
2.9.9
(188)
Requires Android: Android 6.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 10f59361363ebfe5427a54cbd719d9dfb45488b1
Base APK: com.zoho.support.apk
Split APKs: config.arm64_v8a, config.xxhdpi
Size: 24.48 MB
What's New:
- Bug fixes and enhancements
arm64-v8a
Android 6.0+
160-640dpi
Variant
Arch
Version
DPI
187
June 28, 2025
Zoho Desk
2.9.8
(187)
Requires Android: Android 6.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 12f3f51b32d2d80412785c517495017df988d558
Base APK: com.zoho.support.apk
Split APKs: config.arm64_v8a, config.mdpi
Size: 42.55 MB
What's New:
- Introducing Bots inside the IM module, experience seamless interaction, faster responses and easily transfer chats to the bots from the Zoho Desk Mobile App.
arm64-v8a
Android 6.0+
160-640dpi
187
June 30, 2025
Zoho Desk
2.9.8
(187)
Requires Android: Android 6.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: f02433c7ee1ccd77904de16352a48bd3f7e325ce
Base APK: com.zoho.support.apk
Split APKs: config.arm64_v8a, config.xxhdpi
Size: 24.23 MB
What's New:
- Introducing Bots inside the IM module, experience seamless interaction, faster responses and easily transfer chats to the bots from the Zoho Desk Mobile App.
arm64-v8a
Android 6.0+
160-640dpi
More Information
Package Name:
Update Date:
2025-07-28
Latest Version:
2.9.11
Need Update:
Available on:
Requirements:
Android 6.0+
Report:
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