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ServiceDesk Plus | Cloud
Drive service excellence across IT, HR, facilities, and more on the go.
DownloadPrevious Versions
ServiceDesk Plus | Cloud
6.34.1
APK
May 31, 2025
48.34 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 652c5118cf13c6e848eda17a4cdb21c77dd3f0f7
Size: 48.34 MB
What's New:
Bug fixes and Performance improvements
ServiceDesk Plus | Cloud
6.34.0
APK
May 9, 2025
48.28 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 47f47d4d67b915ad810c1d42c9869c0f60609075
Size: 48.28 MB
What's New:
Support for custom script in Add/Edit Request form.
General fixes and stability improvements.
General fixes and stability improvements.
ServiceDesk Plus | Cloud
6.33.0
APK
May 4, 2025
48.25 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 3a6a7dc4beb5a32ddf5094e01c34901961d92f6a
Size: 48.25 MB
What's New:
- Support added for MultiCurrency in worklog.
- General fixes and stability improvements.
- General fixes and stability improvements.
ServiceDesk Plus | Cloud
6.32.0
APK
April 3, 2025
48.17 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 64da8971497bcf0e2f98c6a76acac8d4aad5381a
Size: 48.17 MB
What's New:
Added support for Notify before schedule end in Task Template
ServiceDesk Plus | Cloud
6.31.0
APK
March 25, 2025
48.17 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 4510e68adf3381c456d1750b8d86ae625a5f4f06
Size: 48.17 MB
What's New:
- Request Checklist Enhancements are done
- Added support for users to follow and unfollow a request to get updates.
- Added support for users to move a request from one instance to another instance
- Added support for users to share a request with technician, requester or technician group
- Added support for users to follow and unfollow a request to get updates.
- Added support for users to move a request from one instance to another instance
- Added support for users to share a request with technician, requester or technician group
ServiceDesk Plus | Cloud
6.30.2
APK
March 17, 2025
47.99 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: e6e18b10b2f3abfb54d671229103381bff9e4fdd
Size: 47.99 MB
What's New:
General bug fixes and performance enhancements.
ServiceDesk Plus | Cloud
6.30.1
APK
March 2, 2025
47.99 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 7887602b9076a134cbc89b34edac7ffd7f0a1492
Size: 47.99 MB
ServiceDesk Plus | Cloud
6.29.1
APK
February 16, 2025
47.91 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 44ca3a338d5db241ef9054064946f84fb1039bbe
Size: 47.91 MB
ServiceDesk Plus | Cloud
6.29.0
APK
February 9, 2025
47.9 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 7f7f309524c83db097b2fadac7fa95210aa78f0c
Size: 47.9 MB
What's New:
- Self-Audit: Users can now perform audits on their own assets directly from the mobile app.
- Technician Audit: Technicians can now perform audits using the mobile app.
- Technician Audit: Technicians can now perform audits using the mobile app.
ServiceDesk Plus | Cloud
6.28.0
APK
January 16, 2025
47.74 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 155c83f32fb997fff7c8dbc5d2e3435a0ed4ff74
Size: 47.74 MB
What's New:
- Added Templates support for Task.
- Added Need Info support for request approvals.
- Added Need Info support for request approvals.
ServiceDesk Plus | Cloud
6.27.0
APK
November 30, 2024
47.61 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: ff4308e00ffe392bba31de996229df706410d7d4
Size: 47.61 MB
What's New:
- Support for UDF Date stamp field in Requests.
- “Search by Technician” filter is added to search filters in Request List.
- Minor bug fixes & Improvements.
- “Search by Technician” filter is added to search filters in Request List.
- Minor bug fixes & Improvements.
ServiceDesk Plus | Cloud
6.26.2
APK
November 14, 2024
47.59 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 37ac909d3cc1f51362d90fafe58d0c1a9242bc77
Size: 47.59 MB
ServiceDesk Plus | Cloud
6.26.1
APK
October 23, 2024
47.59 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 0490da44f6a3e8bfecffbe797e136bbc8b41f7e0
Size: 47.59 MB
What's New:
- Add Recipients in Replies: Requesters can now add recipients when replying based on web settings.
- Bug Fixes and Performance improvements
- Bug Fixes and Performance improvements
ServiceDesk Plus | Cloud
6.26.0
APK
October 9, 2024
47.57 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 3262b9fa0716d7dfaa853615425c87f2d81cef29
Size: 47.57 MB
What's New:
- Product types can now be extended to include parent types, which allow them to inherit fields and layouts.
- In Asset Product Type, the default parent type is set to "All Assets", and the existing product types will be grouped under "All Assets" along with their child types.
- Additionally, customized asset form layouts are also inherited by child types.
- Minor Bug fixes and performance enhancements.
- In Asset Product Type, the default parent type is set to "All Assets", and the existing product types will be grouped under "All Assets" along with their child types.
- Additionally, customized asset form layouts are also inherited by child types.
- Minor Bug fixes and performance enhancements.
ServiceDesk Plus | Cloud
6.25.2
APK
October 7, 2024
46.12 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: ab482b2539c5e2b64c11a6d4e239579044aaf79e
Size: 46.12 MB
ServiceDesk Plus | Cloud
6.25.1
APK
September 19, 2024
46.14 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 7a67c1539933b0182282a02f5102031ff1b7d50c
Size: 46.14 MB
ServiceDesk Plus | Cloud
6.25.0
APK
September 9, 2024
46.14 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: f3486eebbfeb64b2d7891c7e35175ba51efc0833
Size: 46.14 MB
What's New:
- Added support for per-app language preferences.
- Added support for user to delete the notification.
- Technicians can now periodically sync calendar events for requests in My Open Requests filter from Settings page.
- Technicians can add or remove event in the calendar for his Open Requests.
- Added support for user to delete the notification.
- Technicians can now periodically sync calendar events for requests in My Open Requests filter from Settings page.
- Technicians can add or remove event in the calendar for his Open Requests.
ServiceDesk Plus | Cloud
6.24.0
APK
September 2, 2024
45.96 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: e952d607a0936be3e96c2592a893ba7b6d5df1d8
Size: 45.96 MB
What's New:
- SDP Cloud Android app will now be supported on devices running Android 14
- Now request display ID will be displayed along with prefix configured by admin.
- Last Updated By field is now supported in Request module.
- Minor bug fixes and performance improvements.
- Now request display ID will be displayed along with prefix configured by admin.
- Last Updated By field is now supported in Request module.
- Minor bug fixes and performance improvements.
ServiceDesk Plus | Cloud
6.23.2
APK
July 25, 2024
44.58 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 7583fe51c43da4fc3c58982f236bdbc4d1fe483b
Size: 44.58 MB
What's New:
Bug fixes
Resolved issue while associating checklist, when checklist is empty.
Resolved issue with updating checklist containing radio buttons and decision boxes.
Resolved issue while associating checklist, when checklist is empty.
Resolved issue with updating checklist containing radio buttons and decision boxes.
ServiceDesk Plus | Cloud
6.23.1
APK
July 22, 2024
44.57 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: eaafc6890c9b99ed94eb3ebf2a4af65f1482d73d
Size: 44.57 MB
What's New:
Fixed invalid OAuth Scope issue in UK DC
ServiceDesk Plus | Cloud
6.23.0
APK
June 13, 2024
44.57 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 86416e711d65a6b264ccb57b27ba92935006a81d
Size: 44.57 MB
What's New:
- My Assets widget is added in Dashboard Page for both requester and technician.
- Users can acknowledge the assets from My Assets widget.
- Technician can send reminders, download acknowledgement form for assets under asset acknowledgement.
- Users can approve, reject and delegate purchase approvals from My Pending Approvals page.
- Bug fixes and minor improvements.
- Users can acknowledge the assets from My Assets widget.
- Technician can send reminders, download acknowledgement form for assets under asset acknowledgement.
- Users can approve, reject and delegate purchase approvals from My Pending Approvals page.
- Bug fixes and minor improvements.
ServiceDesk Plus | Cloud
6.22.0
APK
June 6, 2024
44.3 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 7c44aaa48136f37ee4502fe414aba978d2e88bde
Size: 44.3 MB
What's New:
Bug fixes and minor enhancements.
ServiceDesk Plus | Cloud
6.21.4
APK
May 22, 2024
26.77 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 4f6acb4ba807866f8929c47c5f50ae55c22453c9
Size: 26.77 MB
What's New:
- Request status and Asset state in Add/Edit form will be listed based on the workflow.
- Request properties and Asset details will show the configured workflow.
- “Pending for workflow execution” status is indicated in My Pending Approvals and Approvals List in Request and Change modules.
- Added history support for workflow operation in request and asset modules.
- Requests can be deleted under trash.
- Incident templates grouped in service category can be chosen while creating request.
- Request properties and Asset details will show the configured workflow.
- “Pending for workflow execution” status is indicated in My Pending Approvals and Approvals List in Request and Change modules.
- Added history support for workflow operation in request and asset modules.
- Requests can be deleted under trash.
- Incident templates grouped in service category can be chosen while creating request.
ServiceDesk Plus | Cloud
6.21.3
APK
May 11, 2024
26.75 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 7add5e7b26bb4576a45d227b83c67a85887cac06
Size: 26.75 MB
What's New:
Fixed the issue of request filter getting changed to My Open request whenever the app is launched. Now, by default, the previously used filter will be retained during app launch.
ServiceDesk Plus | Cloud
6.21.2
APK
May 1, 2024
26.75 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 02f4b94616f03c8d11e255631c5bd94ff5ce4091
Size: 26.75 MB
What's New:
- Now technician can revert canceled request to Open Status.
- By default requests created through mobile will have Mode set as Mobile Application
- Modified requester reply to behave based on the admin configuration.
- By default requests created through mobile will have Mode set as Mobile Application
- Modified requester reply to behave based on the admin configuration.
ServiceDesk Plus | Cloud
6.21.1
APK
April 25, 2024
27.15 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 5f9cee57f14ca9b7e57d3a8e90299b1952ee5e10
Size: 27.15 MB
What's New:
- We have added support for Asset Edition License.
- Asset edition license will enable Assets, CMDB, Software, Software Licensing, Purchase, Contracts and other Asset related modules, Reminders and Announcements.
- The modules supported in the mobile application are Assets, Softwares & Announcements.
- Asset edition license will enable Assets, CMDB, Software, Software Licensing, Purchase, Contracts and other Asset related modules, Reminders and Announcements.
- The modules supported in the mobile application are Assets, Softwares & Announcements.
ServiceDesk Plus | Cloud
6.21.0
APK
March 4, 2024
26.99 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: b14213c13f4439bf45b888186959dac3d6df7334
Size: 26.99 MB
What's New:
- Added dynamic criteria support for lookup fields in add/edit of request and asset forms.
- Added Deeplinking support for add request form.
- Minor Enhancements and bug fixes.
- Added Deeplinking support for add request form.
- Minor Enhancements and bug fixes.
ServiceDesk Plus | Cloud
6.20.1
APK
February 21, 2024
26.73 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: ffe09f658550a4d277d13b1724f090827b7e6f4e
Size: 26.73 MB
ServiceDesk Plus | Cloud
6.12.0
APK
January 28, 2024
26.27 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: a0fbd7e9f39afed4e85769146bed86145bee22a7
Size: 26.27 MB
What's New:
- Technicians can now choose a specific template while replying to a request conversation.
- User email suggestion is now available in the reply/forward recipient fields.
- "Reply All" option is now available for technicians in request conversations.
- Users can now view conversations of the change.
- Minor enhancements & fixes.
- User email suggestion is now available in the reply/forward recipient fields.
- "Reply All" option is now available for technicians in request conversations.
- Users can now view conversations of the change.
- Minor enhancements & fixes.
ServiceDesk Plus | Cloud
6.11.1
APK
November 29, 2023
26.21 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: d8c49a17815bc4588b2ca95263b18b1cf911698d
Size: 26.21 MB
What's New:
- Fixed login issue in UK and CA domains
- Minor bug fixes and enhancements
- Minor bug fixes and enhancements
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