Jitbit Helpdesk
5.8 8
v10.5.1 by Jitbit
Editor's Review
Ticketing software for your customer service team. Tracks support requests, fully integrates with your mailbox.About Jitbit Helpdesk
Jitbit Helpdesk (Package Name: com.jitbit.helpdesk2) is developed by Jitbit and the latest version of Jitbit Helpdesk 10.5.1 was updated on April 22, 2026. Jitbit Helpdesk is in the category of Business with the feature Customer support and Knowledge base, etc. You can check all apps from the developer of Jitbit Helpdesk and find 200 alternative apps to Jitbit Helpdesk on Android. Currently this app is for free. This app can be downloaded on Android 7.0+ on APKFab or Google Play. All APK/XAPK files on APKFab.com are original and 100% safe with fast download.
Access your Jitbit Helpdesk from anywhere with the official Android app. Stay on top of customer support
tickets, respond quickly, and keep your team in sync.
KEY FEATURES
📱 Full Ticket Management
• View, filter, and search tickets by status, category, assignee, and date
• Create new tickets with custom fields
• Change status, priority, assignee, and due dates
• Post replies visible to everyone or techs only
⚡ Real-Time Updates
• Instant push notifications for new tickets and replies
• Live ticket updates without refreshing
• Never miss an urgent customer request
🔒 Security First
• Optional PIN or biometric app lock
• Secure HTTPS connections required
• Your data stays protected
✨ Productivity Tools
• Canned responses and comment templates
• Knowledge base article integration
• AI-powered reply assistance
• Attach images and files to tickets
🎨 Modern Experience
• Clean, native Android design
• Dark and light themes
• Tablet support with split-view layout
• Fast and smooth performance
Works with Jitbit Helpdesk SaaS and self-hosted installations. Requires an active Jitbit Helpdesk account.
tickets, respond quickly, and keep your team in sync.
KEY FEATURES
📱 Full Ticket Management
• View, filter, and search tickets by status, category, assignee, and date
• Create new tickets with custom fields
• Change status, priority, assignee, and due dates
• Post replies visible to everyone or techs only
⚡ Real-Time Updates
• Instant push notifications for new tickets and replies
• Live ticket updates without refreshing
• Never miss an urgent customer request
🔒 Security First
• Optional PIN or biometric app lock
• Secure HTTPS connections required
• Your data stays protected
✨ Productivity Tools
• Canned responses and comment templates
• Knowledge base article integration
• AI-powered reply assistance
• Attach images and files to tickets
🎨 Modern Experience
• Clean, native Android design
• Dark and light themes
• Tablet support with split-view layout
• Fast and smooth performance
Works with Jitbit Helpdesk SaaS and self-hosted installations. Requires an active Jitbit Helpdesk account.
Read More
Jitbit Helpdesk Features
Previous Versions
More
Variant
Arch
Version
DPI
1000023
April 16, 2026
Jitbit Helpdesk
10.5.1
(1000023)
Requires Android: Android 7.0+
Architecture: armeabi-v7a
Screen DPI: nodpi
SHA1: f657fc6b3bf94e5e603855d116ebbb19194879dc
Base APK: com.jitbit.helpdesk2.apk
Split APKs: config.ar, config.armeabi_v7a, config.de, config.en, config.es, config.fr, config.hi, config.in, config.it, config.ja, config.ko, config.my, config.pt, config.ru, config.th, config.tr, config.tvdpi, config.vi, config.zh
Size: 37.42 MB
armeabi-v7a
Android 7.0+
nodpi
1000023
April 16, 2026
Jitbit Helpdesk
10.5.1
(1000023)
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: nodpi
SHA1: f2ac43b989f7415176204f76c7c8ce6ebb20fed3
Base APK: com.jitbit.helpdesk2.apk
Split APKs: config.ar, config.arm64_v8a, config.de, config.en, config.es, config.fr, config.hi, config.in, config.it, config.ja, config.ko, config.my, config.pt, config.ru, config.th, config.tr, config.vi, config.xxxhdpi, config.zh
Size: 43.24 MB
arm64-v8a
Android 7.0+
nodpi
1000023
April 22, 2026
Jitbit Helpdesk
10.5.1
(1000023)
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: nodpi
SHA1: ee4a366ab32163c6d63600cf4f0e11b4905bfab1
Base APK: com.jitbit.helpdesk2.apk
Split APKs: config.ar, config.arm64_v8a, config.de, config.en, config.es, config.fr, config.hi, config.in, config.it, config.ja, config.ko, config.my, config.pt, config.ru, config.th, config.tr, config.vi, config.xhdpi, config.zh
Size: 43.18 MB
arm64-v8a
Android 7.0+
nodpi
Variant
Arch
Version
DPI
1000021
March 15, 2026
Jitbit Helpdesk
10.4.0
(1000021)
Requires Android: Android 7.0+
Architecture: armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 2dfe525ddcc8c5c1bf40ee0c43cd64c9a79bd0e0
Base APK: com.jitbit.helpdesk2.apk
Split APKs: config.ar, config.armeabi_v7a, config.de, config.en, config.es, config.fr, config.hi, config.in, config.it, config.ja, config.ko, config.my, config.pt, config.ru, config.th, config.tr, config.tvdpi, config.vi, config.zh
Size: 43.58 MB
What's New:
Edit ticket subjects and descriptions directly in the app
Merge duplicate tickets from the ticket menu
Home screen widgets showing ticket counts (iOS)
Tap header stats for quick queue breakdown
Save custom filters for one-tap access
Recently Viewed tickets history
Create tickets via Share Sheet from any app
Create tickets on behalf of customers
Rich notification actions: reply, close, or assign without opening the app
Built-in time tracking with notes
Merge duplicate tickets from the ticket menu
Home screen widgets showing ticket counts (iOS)
Tap header stats for quick queue breakdown
Save custom filters for one-tap access
Recently Viewed tickets history
Create tickets via Share Sheet from any app
Create tickets on behalf of customers
Rich notification actions: reply, close, or assign without opening the app
Built-in time tracking with notes
armeabi-v7a
Android 7.0+
160-640dpi
1000021
March 15, 2026
Jitbit Helpdesk
10.4.0
(1000021)
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: dec0fa17cb9c2bd78d169ccf7e2c5ace07588667
Base APK: com.jitbit.helpdesk2.apk
Split APKs: config.ar, config.arm64_v8a, config.de, config.en, config.es, config.fr, config.hi, config.in, config.it, config.ja, config.ko, config.my, config.pt, config.ru, config.th, config.tr, config.vi, config.xxhdpi, config.zh
Size: 50.64 MB
What's New:
Edit ticket subjects and descriptions directly in the app
Merge duplicate tickets from the ticket menu
Home screen widgets showing ticket counts (iOS)
Tap header stats for quick queue breakdown
Save custom filters for one-tap access
Recently Viewed tickets history
Create tickets via Share Sheet from any app
Create tickets on behalf of customers
Rich notification actions: reply, close, or assign without opening the app
Built-in time tracking with notes
Merge duplicate tickets from the ticket menu
Home screen widgets showing ticket counts (iOS)
Tap header stats for quick queue breakdown
Save custom filters for one-tap access
Recently Viewed tickets history
Create tickets via Share Sheet from any app
Create tickets on behalf of customers
Rich notification actions: reply, close, or assign without opening the app
Built-in time tracking with notes
arm64-v8a
Android 7.0+
160-640dpi
Variant
Arch
Version
DPI
1000019
October 31, 2025
Jitbit Helpdesk
10.3.0
(1000019)
Requires Android: Android 7.0+
Architecture: armeabi-v7a
Screen DPI: 160-640dpi
SHA1: dcc4ae04ed49eabbbcaf235248bda2a653222333
Base APK: com.jitbit.helpdesk2.apk
Split APKs: config.ar, config.armeabi_v7a, config.de, config.en, config.es, config.fr, config.hi, config.in, config.it, config.ja, config.ko, config.mdpi, config.my, config.pt, config.ru, config.th, config.tr, config.vi, config.zh
Size: 72.4 MB
armeabi-v7a
Android 7.0+
160-640dpi
1000019
December 10, 2025
Jitbit Helpdesk
10.3.0
(1000019)
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: edc096ecf6709cb44e784a8726573ed0eb57aab6
Base APK: com.jitbit.helpdesk2.apk
Split APKs: config.ar, config.arm64_v8a, config.de, config.en, config.es, config.fr, config.hi, config.in, config.it, config.ja, config.ko, config.my, config.pt, config.ru, config.th, config.tr, config.vi, config.xxxhdpi, config.zh
Size: 50.09 MB
arm64-v8a
Android 7.0+
160-640dpi
1000019
December 16, 2025
Jitbit Helpdesk
10.3.0
(1000019)
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 625f191171ad9b6a7fb0df1c66890b404c648833
Base APK: com.jitbit.helpdesk2.apk
Split APKs: config.ar, config.arm64_v8a, config.de, config.en, config.es, config.fr, config.hi, config.in, config.it, config.ja, config.ko, config.my, config.pt, config.ru, config.th, config.tr, config.vi, config.xxhdpi, config.zh
Size: 50.06 MB
arm64-v8a
Android 7.0+
160-640dpi
1000019
December 16, 2025
Jitbit Helpdesk
10.3.0
(1000019)
Requires Android: Android 7.0+
Architecture: armeabi-v7a
Screen DPI: 160-640dpi
SHA1: 651814fad06dd8bbf835ceeaf9a8d5fef871913e
Base APK: com.jitbit.helpdesk2.apk
Split APKs: config.ar, config.armeabi_v7a, config.de, config.en, config.es, config.fr, config.hi, config.in, config.it, config.ja, config.ko, config.my, config.pt, config.ru, config.th, config.tr, config.tvdpi, config.vi, config.zh
Size: 43.05 MB
armeabi-v7a
Android 7.0+
160-640dpi
1000019
December 16, 2025
Jitbit Helpdesk
10.3.0
(1000019)
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: e8b25b2184abf046482b35ea7ccb7f891a690e10
Base APK: com.jitbit.helpdesk2.apk
Split APKs: config.ar, config.arm64_v8a, config.de, config.en, config.es, config.fr, config.hi, config.in, config.it, config.ja, config.ko, config.my, config.pt, config.ru, config.th, config.tr, config.vi, config.xhdpi, config.zh
Size: 50.03 MB
arm64-v8a
Android 7.0+
160-640dpi
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: e8077e5c17c68e64fea60f3c36f4b2c6bc6b07e0
Size: 37.03 MB
More Information
Package Name:
Update Date:
2026-04-22
Latest Version:
10.5.1
Need Update:
Available on:
Requirements:
Android 7.0+
Report:
Safe to Download
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