Jitbit Helpdesk
5.8 8
v10.4.0 by Jitbit
Editor's Review
Ticketing software for your customer service team. Tracks support requests, fully integrates with your mailbox.About Jitbit Helpdesk
Jitbit Helpdesk (Package Name: com.jitbit.helpdesk2) is developed by Jitbit and the latest version of Jitbit Helpdesk 10.4.0 was updated on March 15, 2026. Jitbit Helpdesk is in the category of Business with the feature Customer support and Knowledge base, etc. You can check all apps from the developer of Jitbit Helpdesk and find 200 alternative apps to Jitbit Helpdesk on Android. Currently this app is for free. This app can be downloaded on Android 7.0+ on APKFab or Google Play. All APK/XAPK files on APKFab.com are original and 100% safe with fast download.
Access your Jitbit Helpdesk from anywhere with the official Android app. Stay on top of customer support
tickets, respond quickly, and keep your team in sync.
KEY FEATURES
📱 Full Ticket Management
• View, filter, and search tickets by status, category, assignee, and date
• Create new tickets with custom fields
• Change status, priority, assignee, and due dates
• Post replies visible to everyone or techs only
⚡ Real-Time Updates
• Instant push notifications for new tickets and replies
• Live ticket updates without refreshing
• Never miss an urgent customer request
🔒 Security First
• Optional PIN or biometric app lock
• Secure HTTPS connections required
• Your data stays protected
✨ Productivity Tools
• Canned responses and comment templates
• Knowledge base article integration
• AI-powered reply assistance
• Attach images and files to tickets
🎨 Modern Experience
• Clean, native Android design
• Dark and light themes
• Tablet support with split-view layout
• Fast and smooth performance
Works with Jitbit Helpdesk SaaS and self-hosted installations. Requires an active Jitbit Helpdesk account.
tickets, respond quickly, and keep your team in sync.
KEY FEATURES
📱 Full Ticket Management
• View, filter, and search tickets by status, category, assignee, and date
• Create new tickets with custom fields
• Change status, priority, assignee, and due dates
• Post replies visible to everyone or techs only
⚡ Real-Time Updates
• Instant push notifications for new tickets and replies
• Live ticket updates without refreshing
• Never miss an urgent customer request
🔒 Security First
• Optional PIN or biometric app lock
• Secure HTTPS connections required
• Your data stays protected
✨ Productivity Tools
• Canned responses and comment templates
• Knowledge base article integration
• AI-powered reply assistance
• Attach images and files to tickets
🎨 Modern Experience
• Clean, native Android design
• Dark and light themes
• Tablet support with split-view layout
• Fast and smooth performance
Works with Jitbit Helpdesk SaaS and self-hosted installations. Requires an active Jitbit Helpdesk account.
Jitbit Helpdesk 10.4.0 Update
Edit ticket subjects and descriptions directly in the appMerge duplicate tickets from the ticket menu
Home screen widgets showing ticket counts (iOS)
Tap header stats for quick queue breakdown
Save custom filters for one-tap access
Recently Viewed tickets history
Create tickets via Share Sheet from any app
Create tickets on behalf of customers
Rich notification actions: reply, close, or assign without opening the app
Built-in time tracking with notes
Read More
Jitbit Helpdesk Features
Previous Versions More
Jitbit Helpdesk
10.4.0
XAPK
APKs
March 15, 2026
43.58 MB
Variant
Arch
Version
DPI
Jitbit Helpdesk
10.3.0
XAPK
APKs
October 31, 2025
72.4 MB
Variant
Arch
Version
DPI
Jitbit Helpdesk
10.2.4
XAPK
APKs
August 23, 2025
37.03 MB
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: e8077e5c17c68e64fea60f3c36f4b2c6bc6b07e0
Size: 37.03 MB
Jitbit Helpdesk
10.2.3
XAPK
APKs
August 8, 2025
54.42 MB
Variant
Arch
Version
DPI
More Information
Package Name:
Update Date:
2026-03-15
Latest Version:
10.4.0
Need Update:
Available on:
Requirements:
Android 7.0+
Report:
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