Jitbit Helpdesk
6.4 5
v2.2.0 by Jitbit
Editor's Review
Ticketing software for your customer service team. Tracks support requests, fully integrates with your mailbox.About Jitbit Helpdesk
Jitbit Helpdesk (Package Name: com.jitbit.helpdesk2) is developed by Jitbit and the latest version of Jitbit Helpdesk 2.2.0 was updated on October 5, 2020. Jitbit Helpdesk is in the category of Business with the feature Customer support and Knowledge base, etc. You can check all apps from the developer of Jitbit Helpdesk and find 253 alternative apps to Jitbit Helpdesk on Android. Currently this app is for free. This app can be downloaded on Android 4.1+ on APKFab or Google Play. All APK/XAPK files on APKFab.com are original and 100% safe with fast download. Android-client for the Jitbit Hepdesk ticketing system.
Jitbit Helpdesk for Android allows you to access your account in Jitbit Helpdesk software from your mobile device. (Jitbit Helpdesk is a customer support ticketing software system)
Features include:
*Viewing unanswered, unclosed or all support tickets
*Viewing basic details and replies of individual tickets
*Posting replies for everyone or for techs only
*Changing tickets status and other details
*Viewing attached images
*Using canned responses and more...
Some of the features of the new app:
* Almost the entire backend code has been rewritten to make the app faster with less bugs
* The app should be way faster and smoother than the old one, especially on older devices
* Push notifications for new tickets
* Jitbit Helpdesk hosted customers are now forced to use secure connections (https)
* External links should now be opened properly in the system browser
* Other bugs and performance fixes
Features include:
*Viewing unanswered, unclosed or all support tickets
*Viewing basic details and replies of individual tickets
*Posting replies for everyone or for techs only
*Changing tickets status and other details
*Viewing attached images
*Using canned responses and more...
Some of the features of the new app:
* Almost the entire backend code has been rewritten to make the app faster with less bugs
* The app should be way faster and smoother than the old one, especially on older devices
* Push notifications for new tickets
* Jitbit Helpdesk hosted customers are now forced to use secure connections (https)
* External links should now be opened properly in the system browser
* Other bugs and performance fixes
Jitbit Helpdesk 2.2.0 Update
* Added an ability to attach files when creating a new ticket or writing a reply* Fixed push notifications
* Network performance improvements
* Better error handling and more descriptive errors
* Minor design improvements
Read More
Jitbit Helpdesk Features
More Information
Package Name:
Update Date:
2020-10-05
Latest Version:
2.2.0
Need Update:
Available on:
Requirements:
Android 4.1+
Report:
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