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Previous Versions
Jitbit Helpdesk
2.2.0
APK
June 12, 2017
7.24 MB
Requires Android: Android 4.1+
Architecture: arm64-v8a, armeabi, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: d7c8f9ed31cb2e4deacdefb94a97a67323a84874
Size: 7.24 MB
What's New:
* Added an ability to attach files when creating a new ticket or writing a reply
* Fixed push notifications
* Network performance improvements
* Better error handling and more descriptive errors
* Minor design improvements
* Fixed push notifications
* Network performance improvements
* Better error handling and more descriptive errors
* Minor design improvements
Jitbit Helpdesk
2.0.0
APK
March 10, 2017
5.46 MB
Requires Android: Android 4.1+
Architecture: arm64-v8a, armeabi, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 4623e2a85fb949fd55e40f9d6840f7b44a49bf7d
Size: 5.46 MB
What's New:
We've recreated the app from scratch using the latest technologies. It provided us with up to 90% performance improvements on some devices and gives us a very solid foundation for the future. New changes:
* Huge performance and stability improvements. Up to 90% improvement on some devices.
* Better and more stable net code with proper error handling and workarounds for slow connections
* Design tweaks and improvements. Unification of design elements across the app.
* A lot of bug fixes
* Huge performance and stability improvements. Up to 90% improvement on some devices.
* Better and more stable net code with proper error handling and workarounds for slow connections
* Design tweaks and improvements. Unification of design elements across the app.
* A lot of bug fixes
Jitbit Helpdesk
4.9
APK
September 10, 2023
10.8 MB
Requires Android: Android 5.1+
Screen DPI: 120-640dpi
SHA1: 3b8e26265053d767a87b802ffd3ad1b2a6c2dc84
Size: 10.8 MB
What's New:
Bug and design fixes
Jitbit Helpdesk
4.9
XAPK
APKs
September 11, 2023
7.79 MB
Requires Android: Android 5.1+
Screen DPI: 160-640dpi
SHA1: 21a05a178630a77bc121a14e9fe40f2cc8c3bedd
Size: 7.79 MB
What's New:
Bug and design fixes
Jitbit Helpdesk
4.8.2
XAPK
APKs
August 4, 2023
7.79 MB
Requires Android: Android 5.1+
Screen DPI: 160-640dpi
SHA1: 94673eb70726eb7a29f43288cbfa1485349404a6
Size: 7.79 MB
What's New:
Bug fixes
Jitbit Helpdesk
4.8
APK
July 11, 2023
10.8 MB
Requires Android: Android 5.1+
Screen DPI: 120-640dpi
SHA1: 549111baff4a9a081b66160e908db85e045e0257
Size: 10.8 MB
What's New:
* Rich text editor when writing a reply or a new ticket
* New login flow
* Bug fixes
* New login flow
* Bug fixes
Jitbit Helpdesk
4.7
APK
May 18, 2023
10.73 MB
Requires Android: Android 5.1+
Screen DPI: 120-640dpi
SHA1: e8b2eccead3201c27c8eecc40d745f80edff5504
Size: 10.73 MB
What's New:
Bug fixes
Jitbit Helpdesk
4.7
XAPK
APKs
June 2, 2023
7.72 MB
Requires Android: Android 5.1+
Screen DPI: 160-640dpi
SHA1: b374ccf153fba1aecc556f867447c6e113f462d3
Size: 7.72 MB
What's New:
Bug fixes
Jitbit Helpdesk
4.6
APK
May 17, 2023
10.09 MB
Requires Android: Android 5.1+
Screen DPI: 160-640dpi
SHA1: 65a6fb7863176d857a6fae76f2ee53d07fcd9e6f
Size: 10.09 MB
What's New:
* New login flow
* Performance improvements
* Performance improvements
Jitbit Helpdesk
4.5.1
XAPK
APKs
March 29, 2023
7.29 MB
Requires Android: Android 5.1+
Screen DPI: 160-640dpi
SHA1: d2398b5fdaf586040921ed95afdf68569e231c5c
Size: 7.29 MB
What's New:
* Fixed editing text custom field in the ticket details
* Fixed editing selection combo custom fields in the ticket details and when creating a new ticket
* Fixed editing selection combo custom fields in the ticket details and when creating a new ticket
Jitbit Helpdesk
4.4
APK
February 2, 2023
10.26 MB
Requires Android: Android 5.1+
Screen DPI: 160-640dpi
SHA1: 8f4ec4c88429e754557f447ba6eec491f94bf221
Size: 10.26 MB
What's New:
* Fully featured ticket filter
* Added support for "top announcement bar" and "new ticket note" settings
* Pre-select the new ticket category according to the settings
* Hide "mark as spam" and "delete" for non-techs
* Fixed a bug with new comments no appearing and not refreshing
* Fixed canned responses
* Hide subscribers after posting a comment
* Added support for "top announcement bar" and "new ticket note" settings
* Pre-select the new ticket category according to the settings
* Hide "mark as spam" and "delete" for non-techs
* Fixed a bug with new comments no appearing and not refreshing
* Fixed canned responses
* Hide subscribers after posting a comment
Jitbit Helpdesk
4.3
XAPK
APKs
December 13, 2022
10.68 MB
Requires Android: Android 5.1+
Screen DPI: 160-640dpi
SHA1: 8742f4d21fe8a5a6e7807200e2551d6360049db9
Size: 10.68 MB
What's New:
Bug fixes
Jitbit Helpdesk
4.2
XAPK
APKs
August 22, 2022
6.99 MB
Requires Android: Android 5.1+
Screen DPI: 160-640dpi
SHA1: d683cce2967809f026f5a5a26f22fde0e7da122f
Size: 6.99 MB
What's New:
* Fixed multiple issues with image and file downloads and caching
* Fixed android push notifications
* Fixed real-time refresh putting tickets in incorrect places
* Infinite scroll instead of an ugly "more" button
* Getting 50 ticket instead of 20 by default
* Fixed not refreshing tickets after a period of inactivity
* Fixed the glitchy pull-to-refresh on the ticket list
* Fixed android push notifications
* Fixed real-time refresh putting tickets in incorrect places
* Infinite scroll instead of an ugly "more" button
* Getting 50 ticket instead of 20 by default
* Fixed not refreshing tickets after a period of inactivity
* Fixed the glitchy pull-to-refresh on the ticket list
Jitbit Helpdesk
4.1
APK
August 3, 2022
9.9 MB
Requires Android: Android 5.1+
Screen DPI: 160-640dpi
SHA1: 28dd91c13a969ceccb4de6d7a0fa3925c30438c2
Size: 9.9 MB
What's New:
* Show attachments along with file sizes in replies and tickets (not just on the ticket details page)
* Ability to sort tickets
* Full subscribers management: see ticket subscribers, add and remove them, select recipients for your replies
* Stable real-time updates in the ticket list and ticket view - no need to manually refresh
* Fixed new comment textbox capitalization behaviour
* Showing ticket integration data in ticket details
* Support for default values in custom field dropdowns
* Ability to sort tickets
* Full subscribers management: see ticket subscribers, add and remove them, select recipients for your replies
* Stable real-time updates in the ticket list and ticket view - no need to manually refresh
* Fixed new comment textbox capitalization behaviour
* Showing ticket integration data in ticket details
* Support for default values in custom field dropdowns
Jitbit Helpdesk
4.1
XAPK
APKs
August 1, 2022
6.97 MB
Requires Android: Android 5.1+
Screen DPI: 160-640dpi
SHA1: 091fec62c8385e1e4e9b6536015ca07994cd7db7
Size: 6.97 MB
What's New:
* Show attachments along with file sizes in replies and tickets (not just on the ticket details page)
* Ability to sort tickets
* Full subscribers management: see ticket subscribers, add and remove them, select recipients for your replies
* Stable real-time updates in the ticket list and ticket view - no need to manually refresh
* Fixed new comment textbox capitalization behaviour
* Showing ticket integration data in ticket details
* Support for default values in custom field dropdowns
* Ability to sort tickets
* Full subscribers management: see ticket subscribers, add and remove them, select recipients for your replies
* Stable real-time updates in the ticket list and ticket view - no need to manually refresh
* Fixed new comment textbox capitalization behaviour
* Showing ticket integration data in ticket details
* Support for default values in custom field dropdowns
Jitbit Helpdesk
4
XAPK
APKs
July 16, 2022
6.4 MB
Requires Android: Android 5.0+
Screen DPI: 160-640dpi
SHA1: 48c5060a59d5d9563f8de9e4fa1de83211edd9d9
Size: 6.4 MB
What's New:
* Refreshed design: new colours and layouts.
* 30% better performance and lower bundle size
* Show actual ticket counts instead of "20+"
* Check mandatory custom fields when submitting new tickets
* Updated icon
* Fixed the image viewer
* Fixed opening files (pdfs, etc)
* Other bug fixes
* 30% better performance and lower bundle size
* Show actual ticket counts instead of "20+"
* Check mandatory custom fields when submitting new tickets
* Updated icon
* Fixed the image viewer
* Fixed opening files (pdfs, etc)
* Other bug fixes
Jitbit Helpdesk
3.8.2
APK
March 19, 2022
5.77 MB
Requires Android: Android 5.0+
Screen DPI: 160-640dpi
SHA1: d98a1f530aa9a5fc4c9366d9e1e42ec3538b9f48
Size: 5.77 MB
What's New:
Bug fixes
Jitbit Helpdesk
3.8.1
APK
February 16, 2022
5.79 MB
Requires Android: Android 5.0+
Screen DPI: 160-640dpi
SHA1: b53aea37ed8eeab26ada78138f720acc7211dd72
Size: 5.79 MB
What's New:
Ticket assignee fix
Jitbit Helpdesk
3.8.1
XAPK
APKs
February 16, 2022
5.43 MB
Requires Android: Android 5.0+
Screen DPI: 160-640dpi
SHA1: dffde054a69140195c3924a8e4ffbf51731b0dc9
Size: 5.43 MB
What's New:
Ticket assignee fix
Jitbit Helpdesk
3.8
APK
December 20, 2021
5.79 MB
Requires Android: Android 5.0+
Screen DPI: 160-640dpi
SHA1: 6ebdd9d0e266527e4bfaead44f1b3144bb597872
Size: 5.79 MB
What's New:
* Fixed "Login with Google"
* Fixed comment bar styling in the light theme
* Added loading indicator when creating a ticket
* Fixed autogrow textarea on new ticket text area
* Fixed opening a new ticket from a push notification
* Fixed comment bar styling in the light theme
* Added loading indicator when creating a ticket
* Fixed autogrow textarea on new ticket text area
* Fixed opening a new ticket from a push notification
Jitbit Helpdesk
3.7.2
XAPK
APKs
September 7, 2021
5.41 MB
Requires Android: Android 5.0+
Screen DPI: 160-640dpi
SHA1: 1c19b8062e4457278ebbdc41a823457e97e0c628
Size: 5.41 MB
What's New:
Fixed login with Google
Jitbit Helpdesk
3.6
XAPK
APKs
July 26, 2021
10.03 MB
Requires Android: Android 5.0+
Screen DPI: 160-640dpi
SHA1: 8d839db30c58c1250716221a15324679b9ab06c3
Size: 10.03 MB
What's New:
* Much faster performance and lower app size
* Added an ability to edit custom fields on the ticket details screen
* Tuned font sizes on the main ticket view
* Fixed a bug where settings were not persistent between the sessions
* Added "share" to the ticket options popover
* Fixed a ticket refresh bug after the first login
* Fixed logging out
* Improved load time - splash screen now hides much faster
* Pre-select "normal" priority on the new ticket screen
* Added an ability to edit custom fields on the ticket details screen
* Tuned font sizes on the main ticket view
* Fixed a bug where settings were not persistent between the sessions
* Added "share" to the ticket options popover
* Fixed a ticket refresh bug after the first login
* Fixed logging out
* Improved load time - splash screen now hides much faster
* Pre-select "normal" priority on the new ticket screen
Jitbit Helpdesk
3.4
XAPK
APKs
November 17, 2020
4.73 MB
Requires Android: Android 5.0+
Screen DPI: 160-640dpi
SHA1: 13a4db03082396d587bce57edbdd6515e103c33f
Size: 4.73 MB
What's New:
A big update with a lot of bug fixes and improvements
Jitbit Helpdesk
3.2.2
APK
February 18, 2020
9.63 MB
Requires Android: Android 8.0+
Screen DPI: 120-640dpi
SHA1: 89b102fbb5c35f10f04ba89ff0a149ddeb48fd85
Size: 9.63 MB
What's New:
Put cursor in between the greeting and the signature
Jitbit Helpdesk
3.2.1
APK
August 12, 2019
9.64 MB
Requires Android: Android 8.0+
Screen DPI: 120-640dpi
SHA1: 50fb64cad2bb95a0276df1d37d0cdc50fefa4f48
Size: 9.64 MB
What's New:
Bug fixes
Jitbit Helpdesk
3.2
APK
August 1, 2019
9.64 MB
Requires Android: Android 8.0+
Screen DPI: 120-640dpi
SHA1: fb10446ebab50a42672873af016cd3fbb9f1a10d
Size: 9.64 MB
What's New:
Multiple fixes
Jitbit Helpdesk
3.1
APK
June 22, 2019
5.57 MB
Requires Android: Android 4.4+
Screen DPI: 120-640dpi
SHA1: ad1f2d615ffc4f94553723fd1e83f81810d358fd
Size: 5.57 MB
What's New:
Fixed the login issue with two-factor auth enabled
Jitbit Helpdesk
2.12
APK
January 22, 2019
6.89 MB
Requires Android: Android 4.4+
Screen DPI: 120-640dpi
SHA1: 5e8ee221ae18e4658a7c5d495507a62f9e774662
Size: 6.89 MB
What's New:
* Support for setting up an unlock code to enter the app
Jitbit Helpdesk
2.11
APK
December 8, 2018
6.89 MB
Requires Android: Android 4.4+
Screen DPI: 120-640dpi
SHA1: a433c741213604bf306d7dd38f9bfd89a66e02c7
Size: 6.89 MB
What's New:
* Bug fixes
* Support for upcoming Helpdesk fixes
* Support for upcoming Helpdesk fixes
Jitbit Helpdesk
2.10
APK
September 26, 2018
6.39 MB
Requires Android: Android 4.4+
Screen DPI: 120-640dpi
SHA1: bfa22242a70a52c007a56823ac478b3ac7d7e4fe
Size: 6.39 MB
What's New:
* Support for two-factor authentication, SAML, Google and other third party login methods
* New UI icons
* Slight new reply page redesign
* Fixes for reply rendering issues
* Fixed wrongly colored strips in ticket replies
* Fixed occasional formatting issues (visible HTML tags, etc.)
* New UI icons
* Slight new reply page redesign
* Fixes for reply rendering issues
* Fixed wrongly colored strips in ticket replies
* Fixed occasional formatting issues (visible HTML tags, etc.)
Jitbit Helpdesk
2.8
APK
June 20, 2018
6.22 MB
Requires Android: Android 4.4+
Screen DPI: 120-640dpi
SHA1: cb406f9f12041295400db95ea1f444e95dab3241
Size: 6.22 MB
What's New:
* Ticket list and ticket page now update in real time
* Tapping on a push notification finally opens the ticket
* Ticket page redesign
* More reliable push notifications
* Better performance across the app
* Tapping on a push notification finally opens the ticket
* Ticket page redesign
* More reliable push notifications
* Better performance across the app
Jitbit Helpdesk
2.6
APK
November 9, 2017
7.18 MB
Requires Android: Android 4.1+
Architecture: arm64-v8a, armeabi, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: b8353ed26bfdccdf88b1cb4c3acf5e8ccddfbf9f
Size: 7.18 MB
What's New:
* Made navigation on the main screen easier - filters and search are now in the side menu
* Added an ability to insert links to KB articles into replies
* Fixed a bunch of networking errors
* Other bug fixes
* Added an ability to insert links to KB articles into replies
* Fixed a bunch of networking errors
* Other bug fixes
Jitbit Helpdesk
2.5
APK
August 28, 2017
7.11 MB
Requires Android: Android 4.1+
Architecture: arm64-v8a, armeabi, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 3c1f6fad6b4a80c92a7cb4e629b85f6bde171da0
Size: 7.11 MB
What's New:
* Showing ticket count in the nav bar on top
* Various bug fixes
* Various bug fixes
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