Surbo Live Chat
1.0
v2.8 by ValueFirst Digital Media
About Surbo Chat
Surbo Chat (Package Name: com.vfirst.surbochat) is developed by ValueFirst Digital Media and the latest version of Surbo Live Chat 2.8 was updated on July 1, 2024. Surbo Live Chat is in the category of Communication. You can check all apps from the developer of Surbo Live Chat. Currently this app is for free. This app can be downloaded on Android 5.0+ on APKFab or Google Play. All APK/XAPK files on APKFab.com are original and 100% safe with fast download.
Join alongside 1000+ customers, happy customers, in providing a unique experience to your customers by providing customer services on the go. Surbo chat app allows you to perform live chats with your agents, mark them as a lead or log an issue in the form of a ticket. While being in an active chat users can send documents or images to the customers from their mobile app, transfer the chat to their teammates, ask a query with their teammates via an internal comment and tag a chat to list them categorically for reporting purposes and can do much more. With a dynamic dashboard, user can view their performance KPIs like total chats, unique customer, average time spent on a chat etc being updated instantly.
User can also view their chat history through the archive chat section. Moreover, they can address the queries missed during their offline hours by sending them a notification push telling their customers that we are back online.
All in all surbo chat provides an array of features like Dynamic dashboard; Live chat with integrations with apps like Line, WhatsApp, Facebook messenger, Twitter bot, web bot, line etc, along with a unique set of features; Save repetitively used messages as canned responses; store messages when your agents are offline and send whitelisted push notifications to customers to re-engage with them; Supervise and tip-off features allowing managers to supervise live conversations of their agents on the go, to make your customer have a support experience like never before!
User can also view their chat history through the archive chat section. Moreover, they can address the queries missed during their offline hours by sending them a notification push telling their customers that we are back online.
All in all surbo chat provides an array of features like Dynamic dashboard; Live chat with integrations with apps like Line, WhatsApp, Facebook messenger, Twitter bot, web bot, line etc, along with a unique set of features; Save repetitively used messages as canned responses; store messages when your agents are offline and send whitelisted push notifications to customers to re-engage with them; Supervise and tip-off features allowing managers to supervise live conversations of their agents on the go, to make your customer have a support experience like never before!
Surbo Chat 2.8 Update
AI assit featureSummarize chat
Minor fixes
Read More
Surbo Chat Features
Previous Versions
More
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: nodpi
SHA1: 88edd42728c9ad5c68abf01692ac0157ef95b7c6
Size: 41.29 MB
What's New:
AI assit feature
Summarize chat
Minor fixes
Summarize chat
Minor fixes
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: nodpi
SHA1: 4878078d147278c4a31d87bea1a4323d2a2f9532
Size: 41.22 MB
What's New:
Minor Bug Fixing
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: nodpi
SHA1: 8f23b2558c4ccef165dfbb7ff67bd43719dac77b
Size: 41.22 MB
What's New:
New module added
Download Centre
Feedback Section
Customer List
User Logging
Chat Statistics
Minor Bug Fixing
Download Centre
Feedback Section
Customer List
User Logging
Chat Statistics
Minor Bug Fixing
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: nodpi
SHA1: 224727b4aece50399bf4d1cad478db94f3aee38f
Size: 41.21 MB
What's New:
New missed chat module added
More Information
Package Name:
Category:
Update Date:
2024-07-01
Latest Version:
2.8
Need Update:
Available on:
Requirements:
Android 5.0+
Report:
Safe to Download
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