Edit ticket subjects and descriptions directly in the app Merge duplicate tickets from the ticket menu Home screen widgets showing ticket counts (iOS) Tap header stats for quick queue breakdown Save custom filters for one-tap access Recently Viewed tickets history Create tickets via Share Sheet from any app Create tickets on behalf of customers Rich notification actions: reply, close, or assign without opening the app Built-in time tracking with notes
Edit ticket subjects and descriptions directly in the app Merge duplicate tickets from the ticket menu Home screen widgets showing ticket counts (iOS) Tap header stats for quick queue breakdown Save custom filters for one-tap access Recently Viewed tickets history Create tickets via Share Sheet from any app Create tickets on behalf of customers Rich notification actions: reply, close, or assign without opening the app Built-in time tracking with notes