Dynamics 365 Remote Assist
8.5 16
v2024.04.08 by Microsoft Corporation
About Remote Assist
Remote Assist (Package Name: com.microsoft.ramobile) is developed by Microsoft Corporation and the latest version of Dynamics 365 Remote Assist 2024.04.08 was updated on April 11, 2024. Dynamics 365 Remote Assist is in the category of Productivity. You can check all apps from the developer of Dynamics 365 Remote Assist and find 200 alternative apps to Dynamics 365 Remote Assist on Android. Currently this app is for free. This app can be downloaded on Android 7.0+ on APKFab or Google Play. All APK/XAPK files on APKFab.com are original and 100% safe with fast download.
Microsoft Dynamics 365 Remote Assist empowers technicians to collaborate and solve problems with remote collaborators using Microsoft Teams or Dynamics 365 Remote Assist, reducing travel time and cost. Technicians and remote collaborators can add mixed reality annotations to provide instructions in context. Technicians can also capture and visualize images and videos of their organization’s assets and store them in Common Data Service.
Upon download, users will have access to the 90-day license free trial or use the 30-day trial license provided by your organization, if available. Additionally, both technicians and remote collaborators may need a free or paid version of Microsoft Teams. Additional hardware and license requirements vary for available features and content. After this trial period, the technician will need a paid Remote Assist license, which comes with Microsoft Teams and capacity for Common Data Service.
Features*
• One-to-one and group video calling
• Supports Microsoft Teams Meetings
• Add mixed reality annotations in space
• Capture and annotate images and videos of assets and store them in Common Data Service
• Annotate on a 2D image capture of the space during a call
• Send and receive messages, in-call snapshots, and files through the text chat
• Capture session history through call recordings
• Integration with Microsoft Dynamics 365 Field Service
• Ability to link call history, in-call snapshots, and files shared during a Remote Assist mobile call to an associated Field Service work order
• Ability to start a call to a remote collaborator from the Dynamics 365 Field Service mobile app to the Dynamics 365 Remote Assist mobile app
• Availability on mobile devices without augmented reality (AR) support
• Included on the Microsoft Intune approved client app list
*Commercial features of this app require a paid or trial Microsoft Dynamics 365 Remote Assist and Microsoft Teams subscription for work. If you’re not sure about your company’s subscription or the services you have access to, visit http://aka.ms/GetRemoteAssist to get connected with a Dynamics solution expert or contact your IT department.
By downloading Remote Assist, you agree to the license (see aka.ms/RemoteAssistSoftwareLicense) and privacy terms (see aka.ms/privacy). For support or feedback, email us at d365rafb@microsoft.com.
Upon download, users will have access to the 90-day license free trial or use the 30-day trial license provided by your organization, if available. Additionally, both technicians and remote collaborators may need a free or paid version of Microsoft Teams. Additional hardware and license requirements vary for available features and content. After this trial period, the technician will need a paid Remote Assist license, which comes with Microsoft Teams and capacity for Common Data Service.
Features*
• One-to-one and group video calling
• Supports Microsoft Teams Meetings
• Add mixed reality annotations in space
• Capture and annotate images and videos of assets and store them in Common Data Service
• Annotate on a 2D image capture of the space during a call
• Send and receive messages, in-call snapshots, and files through the text chat
• Capture session history through call recordings
• Integration with Microsoft Dynamics 365 Field Service
• Ability to link call history, in-call snapshots, and files shared during a Remote Assist mobile call to an associated Field Service work order
• Ability to start a call to a remote collaborator from the Dynamics 365 Field Service mobile app to the Dynamics 365 Remote Assist mobile app
• Availability on mobile devices without augmented reality (AR) support
• Included on the Microsoft Intune approved client app list
*Commercial features of this app require a paid or trial Microsoft Dynamics 365 Remote Assist and Microsoft Teams subscription for work. If you’re not sure about your company’s subscription or the services you have access to, visit http://aka.ms/GetRemoteAssist to get connected with a Dynamics solution expert or contact your IT department.
By downloading Remote Assist, you agree to the license (see aka.ms/RemoteAssistSoftwareLicense) and privacy terms (see aka.ms/privacy). For support or feedback, email us at d365rafb@microsoft.com.
Remote Assist 2024.04.08 Update
• Bug fixes and stability improvements
Read More
Remote Assist Features
Related Videos
Introducing Dynamics 365 Remote Assist for HoloLens 2 and mobile devices
Previous Versions
More
Requires Android: Android 7.0+
Architecture: arm64-v8a, armeabi-v7a
Screen DPI: 120-640dpi
SHA1: 22c2e54b61edb8ef42028bd1ce32c3defa986867
Size: 120.48 MB
What's New:
• Bug fixes and stability improvements
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 120-640dpi
SHA1: 4a3394aaf3e140a2a89ab5bfb380d7104d6442a3
Size: 91.21 MB
What's New:
• Bug fixes and stability improvements
Variant
Arch
Version
DPI
231031002
November 2, 2023
Dynamics 365 Remote Assist
2023.10.30
(231031002)
Requires Android: Android 7.0+
Architecture: arm64-v8a, armeabi-v7a
Screen DPI: 120-640dpi
SHA1: 5007481c76361c5abae0d06c7ae92a37a26ae3bc
Size: 120.49 MB
What's New:
• Bug fixes and stability improvements
arm64-v8a, armeabi-v7a
Android 7.0+
120-640dpi
231024001
October 31, 2023
Dynamics 365 Remote Assist
2023.10.30
(231024001)
Requires Android: Android 7.0+
Architecture: arm64-v8a, armeabi-v7a
Screen DPI: 120-640dpi
SHA1: b76e37329f26319d19f78027a756b4b1e2968b47
Size: 120.49 MB
What's New:
• Bug fixes and stability improvements
arm64-v8a, armeabi-v7a
Android 7.0+
120-640dpi
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 120-640dpi
SHA1: f2582a878515dc136775d3cbadb456058b34fc1b
Size: 91.21 MB
What's New:
• Bug fixes and stability improvements
More Information
Package Name:
Category:
Update Date:
2024-04-11
Latest Version:
2024.04.08
Need Update:
Available on:
Requirements:
Android 7.0+
Report:
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