Dynamics 365 Remote Assist
8.7 18
v2025.02.05 by Microsoft Corporation
About Remote Assist
Remote Assist (Package Name: com.microsoft.ramobile) is developed by Microsoft Corporation and the latest version of Dynamics 365 Remote Assist 2025.02.05 was updated on February 8, 2025. Dynamics 365 Remote Assist is in the category of Productivity. You can check all apps from the developer of Dynamics 365 Remote Assist and find 200 alternative apps to Dynamics 365 Remote Assist on Android. Currently this app is for free. This app can be downloaded on Android 7.0+ on APKFab or Google Play. All APK/XAPK files on APKFab.com are original and 100% safe with fast download.
Microsoft Dynamics 365 Remote Assist empowers technicians to collaborate and solve problems with remote collaborators using Microsoft Teams or Dynamics 365 Remote Assist, reducing travel time and cost. Technicians and remote collaborators can add mixed reality annotations to provide instructions in context. Technicians can also capture and visualize images and videos of their organization’s assets and store them in Common Data Service.
Upon download, users will have access to the 90-day license free trial or use the 30-day trial license provided by your organization, if available. Additionally, both technicians and remote collaborators may need a free or paid version of Microsoft Teams. Additional hardware and license requirements vary for available features and content. After this trial period, the technician will need a paid Remote Assist license, which comes with Microsoft Teams and capacity for Common Data Service.
Features*
• One-to-one and group video calling
• Supports Microsoft Teams Meetings
• Add mixed reality annotations in space
• Capture and annotate images and videos of assets and store them in Common Data Service
• Annotate on a 2D image capture of the space during a call
• Send and receive messages, in-call snapshots, and files through the text chat
• Capture session history through call recordings
• Integration with Microsoft Dynamics 365 Field Service
• Ability to link call history, in-call snapshots, and files shared during a Remote Assist mobile call to an associated Field Service work order
• Ability to start a call to a remote collaborator from the Dynamics 365 Field Service mobile app to the Dynamics 365 Remote Assist mobile app
• Availability on mobile devices without augmented reality (AR) support
• Included on the Microsoft Intune approved client app list
*Commercial features of this app require a paid or trial Microsoft Dynamics 365 Remote Assist and Microsoft Teams subscription for work. If you’re not sure about your company’s subscription or the services you have access to, visit http://aka.ms/GetRemoteAssist to get connected with a Dynamics solution expert or contact your IT department.
By downloading Remote Assist, you agree to the license (see aka.ms/RemoteAssistSoftwareLicense) and privacy terms (see aka.ms/privacy). For support or feedback, email us at d365rafb@microsoft.com.
Upon download, users will have access to the 90-day license free trial or use the 30-day trial license provided by your organization, if available. Additionally, both technicians and remote collaborators may need a free or paid version of Microsoft Teams. Additional hardware and license requirements vary for available features and content. After this trial period, the technician will need a paid Remote Assist license, which comes with Microsoft Teams and capacity for Common Data Service.
Features*
• One-to-one and group video calling
• Supports Microsoft Teams Meetings
• Add mixed reality annotations in space
• Capture and annotate images and videos of assets and store them in Common Data Service
• Annotate on a 2D image capture of the space during a call
• Send and receive messages, in-call snapshots, and files through the text chat
• Capture session history through call recordings
• Integration with Microsoft Dynamics 365 Field Service
• Ability to link call history, in-call snapshots, and files shared during a Remote Assist mobile call to an associated Field Service work order
• Ability to start a call to a remote collaborator from the Dynamics 365 Field Service mobile app to the Dynamics 365 Remote Assist mobile app
• Availability on mobile devices without augmented reality (AR) support
• Included on the Microsoft Intune approved client app list
*Commercial features of this app require a paid or trial Microsoft Dynamics 365 Remote Assist and Microsoft Teams subscription for work. If you’re not sure about your company’s subscription or the services you have access to, visit http://aka.ms/GetRemoteAssist to get connected with a Dynamics solution expert or contact your IT department.
By downloading Remote Assist, you agree to the license (see aka.ms/RemoteAssistSoftwareLicense) and privacy terms (see aka.ms/privacy). For support or feedback, email us at d365rafb@microsoft.com.
Remote Assist 2025.02.05 Update
• Bug fixes and stability improvements
Read More
Remote Assist Features
Related Videos
Introducing Dynamics 365 Remote Assist for HoloLens 2 and mobile devices
Previous Versions
More
Variant
Arch
Version
DPI
250129001
February 6, 2025
Dynamics 365 Remote Assist
2025.02.05
(250129001)
Requires Android: Android 7.0+
Architecture: armeabi-v7a
Screen DPI: 120-640dpi
SHA1: 40f83773af683be333da7fb5bcc6fba6855f09cf
Base APK: com.microsoft.ramobile.apk
Split APKs: config.armeabi_v7a
Size: 130.38 MB
What's New:
• Bug fixes and stability improvements
armeabi-v7a
Android 7.0+
120-640dpi
250129001
February 8, 2025
Dynamics 365 Remote Assist
2025.02.05
(250129001)
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 120-640dpi
SHA1: a05cf6637ec81495bf2825147b73c2e163ff26f0
Base APK: com.microsoft.ramobile.apk
Split APKs: config.arm64_v8a
Size: 91.51 MB
What's New:
• Bug fixes and stability improvements
arm64-v8a
Android 7.0+
120-640dpi
Variant
Arch
Version
DPI
241120002
December 6, 2024
Dynamics 365 Remote Assist
2025.01.01
(241120002)
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 120-640dpi
SHA1: 62657af4d71014f8f8fc74cb7787355a0166e1c8
Base APK: com.microsoft.ramobile.apk
Split APKs: config.arm64_v8a
Size: 154.06 MB
What's New:
• Bug fixes and stability improvements
arm64-v8a
Android 7.0+
120-640dpi
241120002
December 6, 2024
Dynamics 365 Remote Assist
2025.01.01
(241120002)
Requires Android: Android 7.0+
Architecture: armeabi-v7a
Screen DPI: 120-640dpi
SHA1: c27b8fa92f5e1a5689ff37e1283d31dda182cb2f
Base APK: com.microsoft.ramobile.apk
Split APKs: config.armeabi_v7a
Size: 130.32 MB
What's New:
• Bug fixes and stability improvements
armeabi-v7a
Android 7.0+
120-640dpi
Variant
Arch
Version
DPI
241010001
November 5, 2024
Dynamics 365 Remote Assist
2024.9.30
(241010001)
Requires Android: Android 7.0+
Architecture: armeabi-v7a
Screen DPI: 120-640dpi
SHA1: 16826953ce7f55ef2610903cacb28c54590c2512
Base APK: com.microsoft.ramobile.apk
Split APKs: config.armeabi_v7a
Size: 130.31 MB
What's New:
• Bug fixes and stability improvements
armeabi-v7a
Android 7.0+
120-640dpi
241010001
November 17, 2024
Dynamics 365 Remote Assist
2024.9.30
(241010001)
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 120-640dpi
SHA1: 913e5ddd7aef136cefdb2d90a412046fff6dce7a
Base APK: com.microsoft.ramobile.apk
Split APKs: config.arm64_v8a
Size: 91.45 MB
What's New:
• Bug fixes and stability improvements
arm64-v8a
Android 7.0+
120-640dpi
Variant
Arch
Version
DPI
240819004
August 29, 2024
Dynamics 365 Remote Assist
2024.8.19
(240819004)
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 120-640dpi
SHA1: 859673047df8548548d837a987dc50ba865aced2
Base APK: com.microsoft.ramobile.apk
Split APKs: config.arm64_v8a
Size: 91.42 MB
What's New:
• Bug fixes and stability improvements
arm64-v8a
Android 7.0+
120-640dpi
240819004
August 29, 2024
Dynamics 365 Remote Assist
2024.8.19
(240819004)
Requires Android: Android 7.0+
Architecture: armeabi-v7a
Screen DPI: 120-640dpi
SHA1: 7363607d0fdc5f36b1f5a4807aa8c1c5dd3b3a80
Base APK: com.microsoft.ramobile.apk
Split APKs: config.armeabi_v7a
Size: 130.28 MB
What's New:
• Bug fixes and stability improvements
armeabi-v7a
Android 7.0+
120-640dpi
More Information
Package Name:
Category:
Update Date:
2025-02-08
Latest Version:
2025.02.05
Need Update:
Available on:
Requirements:
Android 7.0+
Report:
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