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Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
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Bornevia(包名:com.bornevia.android.app)開發者是PT. Bornevia Systems International,Bornevia的最新版本1.1.7更新時間為2016年12月21日。Bornevia的分類是生產應用,包含如下標籤:Live Chat 和 Customer support。您可以查看Bornevia的開發者下的所有應用並找到Bornevia在安卓上的18個相似應用。目前這個應用免費。該應用可以從APKFab或Google Play下載到Android 4.1+。APKFab.com的所有APK/XAPK文檔都是原始文檔並且100%安全下載的資源。
Introducing Bornevia team inbox mobile app for Android. Enjoy the power of mobile customer service helpdesk on your smartphone anytime, anywhere. Monitor all your support tickets, agents, and their performance on-the-go.
Here are list of what you can do with Bornevia Android app:
• View and reply to your support tickets coming from email, Facebook, Twitter, and WhatsApp.
• Change ticket attributes, like assign to teammates, add hashtags, and transfer to another team.
• Leave private note to your support tickets.
• Receive real time push notifications on ticket events.
• Real-time collision detection, ability to see who is viewing the ticket you are currently on.
• Access analytics and reporting, such as ticket volume, team performance, and individual performance (for managers/admins).
• Switch between and view support tickets in multiple team inboxes (for managers/admins)
Bornevia is a simple customer service software made for online businesses. It integrates with online conversation channels (email, Twitter, Facebook, and WhatsApp) and lets support teams/organisations collaborate easily in an email-like interface that requires no training to get used to. Bornevia brings simplicity, collaboration, and multichannel into your online customer support.
Bornevia 1.1.7 更新
version 1.1.7:
- Bug fixes
- Performance improvement
version 1.1.6:
- Bug fixes
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