Bornevia
8.6 2
v1.1.7 por PT. Bornevia Systems International
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Sobre Bornevia
Introducing Bornevia team inbox mobile app for Android. Enjoy the power of mobile customer service helpdesk on your smartphone anytime, anywhere. Monitor all your support tickets, agents, and their performance on-the-go.
Here are list of what you can do with Bornevia Android app:
• View and reply to your support tickets coming from email, Facebook, Twitter, and WhatsApp.
• Change ticket attributes, like assign to teammates, add hashtags, and transfer to another team.
• Leave private note to your support tickets.
• Receive real time push notifications on ticket events.
• Real-time collision detection, ability to see who is viewing the ticket you are currently on.
• Access analytics and reporting, such as ticket volume, team performance, and individual performance (for managers/admins).
• Switch between and view support tickets in multiple team inboxes (for managers/admins)
Bornevia is a simple customer service software made for online businesses. It integrates with online conversation channels (email, Twitter, Facebook, and WhatsApp) and lets support teams/organisations collaborate easily in an email-like interface that requires no training to get used to. Bornevia brings simplicity, collaboration, and multichannel into your online customer support.
Here are list of what you can do with Bornevia Android app:
• View and reply to your support tickets coming from email, Facebook, Twitter, and WhatsApp.
• Change ticket attributes, like assign to teammates, add hashtags, and transfer to another team.
• Leave private note to your support tickets.
• Receive real time push notifications on ticket events.
• Real-time collision detection, ability to see who is viewing the ticket you are currently on.
• Access analytics and reporting, such as ticket volume, team performance, and individual performance (for managers/admins).
• Switch between and view support tickets in multiple team inboxes (for managers/admins)
Bornevia is a simple customer service software made for online businesses. It integrates with online conversation channels (email, Twitter, Facebook, and WhatsApp) and lets support teams/organisations collaborate easily in an email-like interface that requires no training to get used to. Bornevia brings simplicity, collaboration, and multichannel into your online customer support.
Actualización de Bornevia 1.1.7
version 1.1.7:- Bug fixes
- Performance improvement
version 1.1.6:
- Bug fixes
Más información
Características de Bornevia
Versiones antiguas Más
Bornevia
1.1.7
APK
January 27, 2017
5.75 MB
Variant
Arch
Version
DPI
Bornevia
1.1.6
APK
June 16, 2016
5.75 MB
Variant
Arch
Version
DPI
Bornevia
1.1.5
APK
April 30, 2016
5.76 MB
Requires Android: Android 4.1+
Screen DPI: 160-640dpi
SHA1: 8ae138a87c280b87f3eaa09a7751ef24e08e1a44
Size: 5.76 MB
What's New:
version 1.1.5:
- Discard draft functionality
- Due to many requests we have removed the persistent notification
- Added reply ticket and add note button below the conversation in ticket detail
- Bug fixes
- Discard draft functionality
- Due to many requests we have removed the persistent notification
- Added reply ticket and add note button below the conversation in ticket detail
- Bug fixes
version 1.1.4:
- Fixed attachment bug
- Fixed live chat ticket bug
Bornevia
1.1.4
APK
April 16, 2016
5.76 MB
Requires Android: Android 4.1+
Screen DPI: 160-640dpi
SHA1: a626e9609490bba491a6153cc1163d46ec9e5e10
Size: 5.76 MB
What's New:
version 1.1.4:
- Fixed attachment bug
- Fixed live chat ticket bug
- Fixed attachment bug
- Fixed live chat ticket bug
version 1.1.3:
- Fix bugs where some users cannot download attachments on tickets.
Más información
Nombre de paquete:
Categoría:
Fecha de actualización:
2016-12-21
Última versión:
1.1.7
Pedir actualización:
Requisitos:
Android 4.1+
Denunciar:
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