Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
Über Bornevia
Bornevia (Paketname: com.bornevia.android.app) wird von PT. Bornevia Systems International entwickelt und die neueste Version von Bornevia 1.1.7 wurde am 21. Dezember 2016 aktualisiert. Bornevia liegt in der Kategorie von Effizienz mit der Funktion von Live Chat and Customer support usw. Sie können alle Apps von dem Entwickler der Bornevia durchsuchen und 18 alternative Apps zu Bornevia auf Android finden. Derzeit ist diese APP kostenlos. Diese App kann auf Android 4.1+ auf APKFab oder Google Play heruntergeladen werden. Alle APK/XAPK Dateien auf APKFab.com sind original und 100% sicher, schnell herunterzuladen.
Introducing Bornevia team inbox mobile app for Android. Enjoy the power of mobile customer service helpdesk on your smartphone anytime, anywhere. Monitor all your support tickets, agents, and their performance on-the-go. Here are list of what you can do with Bornevia Android app: • View and reply to your support tickets coming from email, Facebook, Twitter, and WhatsApp. • Change ticket attributes, like assign to teammates, add hashtags, and transfer to another team. • Leave private note to your support tickets. • Receive real time push notifications on ticket events. • Real-time collision detection, ability to see who is viewing the ticket you are currently on. • Access analytics and reporting, such as ticket volume, team performance, and individual performance (for managers/admins). • Switch between and view support tickets in multiple team inboxes (for managers/admins) Bornevia is a simple customer service software made for online businesses. It integrates with online conversation channels (email, Twitter, Facebook, and WhatsApp) and lets support teams/organisations collaborate easily in an email-like interface that requires no training to get used to. Bornevia brings simplicity, collaboration, and multichannel into your online customer support.
Bornevia 1.1.7 Update
version 1.1.7: - Bug fixes - Performance improvement
version 1.1.5: - Discard draft functionality - Due to many requests we have removed the persistent notification - Added reply ticket and add note button below the conversation in ticket detail - Bug fixes
version 1.1.5: - Discard draft functionality - Due to many requests we have removed the persistent notification - Added reply ticket and add note button below the conversation in ticket detail - Bug fixes
version 1.1.5: - Discard draft functionality - Due to many requests we have removed the persistent notification - Added reply ticket and add note button below the conversation in ticket detail - Bug fixes
version 1.1.4: - Fixed attachment bug - Fixed live chat ticket bug
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