Freshdesk Contact Center (formerly Freshcaller)
5.8 19
v3.2.3 von Freshworks Inc
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Über Freshdesk Contact Center
Freshdesk Contact Center (Paketname: com.freshworks.freshcaller) wird von Freshworks Inc entwickelt und die neueste Version von Freshdesk Contact Center (formerly Freshcaller) 3.2.3 wurde am 21. Mai 2022 aktualisiert. Freshdesk Contact Center (formerly Freshcaller) liegt in der Kategorie von Kommunikation. Sie können alle Apps von dem Entwickler der Freshdesk Contact Center (formerly Freshcaller) durchsuchen und 200 alternative Apps zu Freshdesk Contact Center (formerly Freshcaller) auf Android finden. Derzeit ist diese APP kostenlos. Diese App kann auf Android 5.0+ auf APKFab oder Google Play heruntergeladen werden. Alle APK/XAPK Dateien auf APKFab.com sind original und 100% sicher, schnell herunterzuladen.
With the Freshdesk Contact Center mobile app, reach out or be available to your customers even while on the go. Your phone system is in your pocket! The smartly designed features of this app help you address every call that comes your way, and solve your customers' problems then and there.
Provide timely solutions to your customers and put your best foot forward in your business's support game!
Features of our cloud-based phone system
Calls: Make and receive calls at your convenience.
Contacts: Dial saved phone contacts from within your Freshdesk Contact Center app
Agent status: Set your availability by toggling between being online and offline from within the app.
Recent calls: Directly engage with your most recent callers from the list of recent calls
On-call functions: While on call, you can mute, transfer the call to another phone user, or put your call on hold to provide a clean customer experience. You can also navigate to other screens in the app while on the call.
Follow up actions Tap on an item in your call history to return the call or view the call summary, notes and play the recording.
Multiple incoming calls View all your incoming calls in queue on one single screen
Tickets: Convert your important and unresolved calls as tickets in Freshdesk.
Leads: Add your call notes and recordings to your CRM lead entry.
Benefits of Freshdesk Contact Center
No more missed calls: With the advantage of being able to attend calls from any place, any time, you can do away with missing out on customer calls.
One account. Same rules: Enjoy the perks of call routing, IVR, and smart escalations just like you do on the web.
Easy to use: The intuitive and simple user experience makes sure there is no need for any separate training to get your agents onboard.
You can try it out for a period of 21 days, for free.
Provide timely solutions to your customers and put your best foot forward in your business's support game!
Features of our cloud-based phone system
Calls: Make and receive calls at your convenience.
Contacts: Dial saved phone contacts from within your Freshdesk Contact Center app
Agent status: Set your availability by toggling between being online and offline from within the app.
Recent calls: Directly engage with your most recent callers from the list of recent calls
On-call functions: While on call, you can mute, transfer the call to another phone user, or put your call on hold to provide a clean customer experience. You can also navigate to other screens in the app while on the call.
Follow up actions Tap on an item in your call history to return the call or view the call summary, notes and play the recording.
Multiple incoming calls View all your incoming calls in queue on one single screen
Tickets: Convert your important and unresolved calls as tickets in Freshdesk.
Leads: Add your call notes and recordings to your CRM lead entry.
Benefits of Freshdesk Contact Center
No more missed calls: With the advantage of being able to attend calls from any place, any time, you can do away with missing out on customer calls.
One account. Same rules: Enjoy the perks of call routing, IVR, and smart escalations just like you do on the web.
Easy to use: The intuitive and simple user experience makes sure there is no need for any separate training to get your agents onboard.
You can try it out for a period of 21 days, for free.
Freshdesk Contact Center 3.2.3 Update
Bug fixes and Improvements
Mehr lesen
Freshdesk Contact Center Besonderheiten
Frühere Versionen Mehr
Freshdesk Contact Center (formerly Freshcaller)
3.2.3
APK
21. Mai 2022
39.16 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 1637a738479e71331bb87aed68cf8733fdcf9790
Size: 39.16 MB
What's New:
Bug fixes and Improvements
Freshdesk Contact Center (formerly Freshcaller)
3.2.2
APK
28. Dezember 2021
49.15 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: cfbc24133df0cfa018ee0da942885f74c7eb9b06
Size: 49.15 MB
What's New:
Bug fixes and Improvements
Freshdesk Contact Center (formerly Freshcaller)
3.2.1
APK
31. Oktober 2021
39.1 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 782b075299ee2a26940213f049b9f47af517bcae
Size: 39.1 MB
What's New:
Bug fixes and Improvements
Freshdesk Contact Center (formerly Freshcaller)
3.2
APK
30. September 2021
39.08 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 078c6d5b2b76790fb795fddab97661b833e42624
Size: 39.08 MB
What's New:
You can now share your feedback directly with us using the ‘Give feedback’ option. Our team will resolve your queries quickly.
Mehr Information
Paketnamen:
Verfügbar bei:
Aktualisierungsdatum:
2022-05-21
Letzte Version:
3.2.3
Update brauchen:
Erwerben:
Anforderungen:
Android 5.0+
Meldung:
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