ServiceChannel Provider

ServiceChannel Provider

Mit ServiceChannel Provider können Sie Ihren Kunden einen hervorragenden Vor-Ort-Service bieten.

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Frühere Versionen

ServiceChannel Provider
ServiceChannel Provider 2404.1 APK
23. April 2024 82.99 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 120-640dpi

SHA1: 21710b48dabddda7ee4846b9302f98e0c07ab15e

Size: 82.99 MB

What's New:

NEW
- When you add meter readings, the Modified Date field will be automatically filled with the current date. You can modify the date by tapping this field.
FIXED
- Upon creating an immediate transfer, the truck was pulled up as a destination location so you couldn't search by truck on the Source Location screen. The truck will no longer be pre-populated.
- When you attempted to scan the NFC Tag on the Validate Asset screen, the Ready to Scan message appeared and the NFC Tag couldn't be scanned
ServiceChannel Provider
ServiceChannel Provider 2403.2 APK
2. April 2024 82.99 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 120-640dpi

SHA1: 6826f58ae946cd890d77862b2afb64ded5d26afa

Size: 82.99 MB

What's New:

FIXED
- FTM internal tech couldn't create WO with attached assets. After clicking Next on the Confirm WO Information screen, the app redirected to the WO list screen.
- Returning to the app after it had been running in the background triggered crash.
- When you checked out on WO with more than 10 assets, you could see only the first 10 assets on the Assets screen.
- With the device switched to German, some of the drop-down options on the Leak Record screen would be still displayed in English.
ServiceChannel Provider
ServiceChannel Provider 2403.1 APK
18. März 2024 82.91 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 120-640dpi

SHA1: 034053a9f5985ac1082b7271af4182069fafa831

Size: 82.91 MB

What's New:

FIXED
- Upon editing an asset on the Asset Status screen, the long asset name overlapped some of the screen content, making it impossible to read it. Lengthy asset names look distinct now.
ServiceChannel Provider
ServiceChannel Provider 2402.2 APK
4. März 2024 82.94 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 120-640dpi

SHA1: 9fd10bf1d25ce7f24511e8394dcb9259bca3de26

Size: 82.94 MB

What's New:

FIXED
- When you tried to check out on a work order, the following error message appeared: Something went wrong. Please try again later. We’ve addressed the issue.
ServiceChannel Provider
ServiceChannel Provider 2401.2 APK
24. Januar 2024 82.72 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 120-640dpi

SHA1: 17d3c442dcbb30d40334806f6619d7b2dc83bfde

Size: 82.72 MB

What's New:

FIXED
- As soon as you turned on your internet connection after using the app offline, the app crashed. Crashes are no fun, so the issue has been fixed.
- Previously, if multiple WO notes contained attached photos, they showed up as one note. We've split them.
- When you searched for work orders, you saw the unspecified error message. We've pinpointed the issue and taken care of it.
ServiceChannel Provider
ServiceChannel Provider 2401.1 APK
3. Januar 2024 82.69 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 120-640dpi

SHA1: b91aa1847d476b5c2d9867e37a05bc84b30e91eb

Size: 82.69 MB

What's New:

FIXED
- You couldn't complete the checklist for a service request created via the Contractor-Initiated Work Order (CIWO) experience. The Checklist screen froze after you selected any of the checklist questions. We’ve adjusted the app temperature to avoid freezing.
ServiceChannel Provider
ServiceChannel Provider 2312.1 APK
20. Dezember 2023 82.67 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 120-640dpi

SHA1: def7e9e07c2be995024bebcf9c7ee09de3afa908

Size: 82.67 MB

What's New:

NEW
- Due to an under-the-hood issue, some used parts were not shown for an inventory location on the Find Parts Used screen.
- When you were creating a service request via CIWO, the associated checklist appeared on the WO even if it wasn't supposed to.
- You couldn't scan an asset to create a WO. The following error message appeared instead: Empty tracking number. Also, a system error message appeared when you tried to replace an asset status by creating a new one. Both annoyances are fixed.
ServiceChannel Provider
ServiceChannel Provider 2311.2 APK
1. Dezember 2023 73.68 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 120-640dpi

SHA1: aeaccd6e673543f046bccd62b38e9c2b9a3c6bec

Size: 73.68 MB

What's New:

NEW
- You will find an improved translation of certain information into Slovenian, French, and Italian so that you enjoy using ServiceChannel Provider in your native tongue.
- Previously, the Meter Readings section was available in English only. Now, the language of the section is automatically set according to your device's language settings.
ServiceChannel Provider
ServiceChannel Provider 2311.1 APK
10. November 2023 72.41 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-640dpi

SHA1: a06fe98d2a945d958d3cfd2f6ab40f6134b97d51

Size: 72.41 MB

What's New:

FIXED
- Occasionally, when an FTM internal user created a work order, the app crash occurred. The issue affected those who have the Bar Code / NFC Code scan method enabled in the Assets (Equipment) > Administration > Asset Rules page in Service Automation. We have improved the app's performance to address the problem.
ServiceChannel Provider
ServiceChannel Provider 2310.3.1 APK
7. November 2023 72.29 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-640dpi

SHA1: cab92c3ecd6386281dcb43425174f4f6f7f62980

Size: 72.29 MB

What's New:

FIXED
- Occasionally, after checking in on a work order, if you re-logged into the app and then tried to check out, you saw the Check In button instead Check Out. Selecting Check In, you would encounter the following error message: The user has already been checked in. We’ve fixed this issue.
ServiceChannel Provider
ServiceChannel Provider 2310.2 APK
24. Oktober 2023 72.29 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-640dpi

SHA1: f13c10d7b5d5086fef4504d909ef5d42a8daafce

Size: 72.29 MB

What's New:

FIXED
- After filling out the checklist, you were unable to review the checklist record on the WO details screen. The checklist record is now fully visible on a WO.
- The password reset email didn’t reach you when you entered your email on the Forgot Password screen. Now, to receive the password reset email you should enter your user ID.
- During checkout on a WO, clicking Open Checklist, you saw the system error message. Now, you can complete the checklist without error messages.
ServiceChannel Provider
ServiceChannel Provider 2310.1 APK
3. Oktober 2023 72.17 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-640dpi

SHA1: 403d57790a606384d37ec6172fd9eedd06583451

Size: 72.17 MB

What's New:

No new features and bug fixes for this version. We are getting the app ready for the upcoming features. Stay tuned!
ServiceChannel Provider
ServiceChannel Provider 2309.2 APK
18. September 2023 72.17 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-640dpi

SHA1: fa9261dee152bdd25e35ca5ba7750ddc9b1d77ff

Size: 72.17 MB

What's New:

FIXED
- FTM internal technicians who used the app in non-English faced the following issue: a system error message appeared after you selected the Break activity in Time Tracking. Now, you can put a break using the app in the desired language.
- When you searched for a part via a QR code scanning, the app crash occurred. We have improved the app's performance to address the problem.
ServiceChannel Provider
ServiceChannel Provider 2309.1 APK
11. September 2023 72.16 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-640dpi

SHA1: e3c04e37ebb8d6f5a16a577dff702cf0965d696b

Size: 72.16 MB

What's New:

FIXED
- The location address was only displayed partially on the work order details and work order list view screens. Now you can see the location address on a work order in full.
ServiceChannel Provider
ServiceChannel Provider 2308.2 APK
28. August 2023 72.04 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-640dpi

SHA1: 298e3a9e3582d994748430e61b83c95827e1fac0

Size: 72.04 MB

What's New:

FIXED
- When a subcontractor attempted to check out on a work order, the WorkOrder not found warning message appeared.
- Changing the password by entering less than 6 symbols, you saw the error message about failing to change the password. To be more specific, you will see the following warning message: Password length should be at least 6 characters.
- You couldn't open a work order from the Asset Record screen. The screen was stuck on loading.
ServiceChannel Provider
ServiceChannel Provider 2308.1 APK
10. August 2023 72.02 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-640dpi

SHA1: 03c1777dc4ec537e1d9f5243bcb267c2c2a4ed38

Size: 72.02 MB

What's New:

FIXED
- Previously, the Asset Tag field could be updated despite the settings in Service Automation. Now, when a subscriber removes the Edit option for the Asset Tag attribute while updating an asset type on the Manage Asset Types page in Service Automation, the Asset Tag field in the app will be unavailable for editing on the Enter Replacement Asset screen.
ServiceChannel Provider
ServiceChannel Provider 2307.2 APK
27. Juli 2023 72.01 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-640dpi

SHA1: f03118a25b7caa560a6b15e6bc7880995fe2f7ea

Size: 72.01 MB

What's New:

FIXED
- During check-out process, if a technician used refrigerant parts, the Asset screen displayed both non-refrigerated and refrigerated assets. Now only refrigerated assets will be displayed in this case.
ServiceChannel Provider
ServiceChannel Provider 2307.1 APK
15. Juli 2023 72.01 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-640dpi

SHA1: cb497d98a63377b49a9c0d30264b37b088eeb7d6

Size: 72.01 MB

What's New:

NEW
- For those who have locations in Canada, we've added the ability to enter an agency number containing letters.
ServiceChannel Provider
ServiceChannel Provider 2306.2 APK
30. Juni 2023 72.22 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-640dpi

SHA1: bb9824ce2c3333d0e3f5e7aff6c9d60e0ab2f64b

Size: 72.22 MB

What's New:

FIXED
- The app occasionally crashed when you tried to scan an asset tag for a new asset during the asset status change. This won't happen anymore.
ServiceChannel Provider
ServiceChannel Provider 2306.1 APK
16. Juni 2023 71.79 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-640dpi

SHA1: 856cafc2326b595e63ceccab8941981137fc8abc

Size: 71.79 MB

What's New:

FIXED
- When two or more technicians tried to check out on a work order, the checklist was only available to the first technician who finished the work. In that case, the next technician couldn't check out on a work order. Now all technicians can check out and complete the checklist on a work order without a hitch.
ServiceChannel Provider
ServiceChannel Provider 2305.3.1 APK
8. Juni 2023 71.79 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-640dpi

SHA1: 24bb56da47e98e6115eb2cd5133a7c72f6d5a042

Size: 71.79 MB

What's New:

NEW
- The Purchased reason on the Adjust Audit screen is now available for an FTM internal technician upon updating the part on-hand quantity.
FIXED
- If a work order was assigned to the asset additional trade, you couldn't scan an asset. Instead, you got the following error message: The asset is not found. Now you can validate the asset when either its primary or additional trade is equal to that of the work order.
ServiceChannel Provider
ServiceChannel Provider 2305.2 APK
18. Mai 2023 71.68 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-640dpi

SHA1: 8207dd9ef16a5039c28b4f5510a76d638f659add

Size: 71.68 MB

What's New:

No new features and bug fixes for this version. We are getting the app ready for the upcoming features. Stay tuned!
ServiceChannel Provider
ServiceChannel Provider 2305.1 APK
4. Mai 2023 71.68 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-640dpi

SHA1: 8b394b3fd7d8bfbd5a434fa6b8773eb8383c67cb

Size: 71.68 MB

What's New:

FIXED
- Techs from China landed on a blank screen when trying to access the User Agreement and Privacy Policy pages.
- When an FTM internal technician checked out on a work order, the work order details screen became blank, instead of displaying the work order with updated information.
ServiceChannel Provider
ServiceChannel Provider 2304.2 APK
20. April 2023 71.22 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-640dpi

SHA1: 12aa165f8afc1e78ce50b916e86a57bb369404d8

Size: 71.22 MB

What's New:

FIXED
- On the Asset Record screen, when you updated an asset clicking on any toggle option, the app crash occurred. We have improved the app's performance to address the problem.
ServiceChannel Provider
ServiceChannel Provider 2304.1 APK
5. April 2023 70.37 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-640dpi

SHA1: 387128c29afdbd1cef3778e4a7cd5748a670e986

Size: 70.37 MB

What's New:

FIXED
- With the device switched to Spanish, the checklist prompt message in the app was still displayed in English. We’ve updated the text. Found a language issue? Please report it. Thank you for helping us become better day by day!
- When you had an assigned truck in the Inventory module and tried to choose the source location selecting My truck, the following error message appeared: There is no truck associated. Now if there is an assigned truck, the error message won't bother you.
ServiceChannel Provider
ServiceChannel Provider 2303.2 APK
22. März 2023 70.34 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-640dpi

SHA1: 0795b5890f55125d03e04705f737815a7ef64fbd

Size: 70.34 MB

What's New:

FIXED
- An FTM internal technician couldn't create a work order — the app stuck on the Interactive Troubleshooting screen. We've tackled the issue.
- When you tried to add an attachment picked from your gallery, the image thumbnails were not displayed on a work order. Also, an attachment couldn't be opened. Now you can open the desired attachment without hassle.
ServiceChannel Provider
ServiceChannel Provider 2303.1 APK
9. März 2023 70.34 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-640dpi

SHA1: 6759dfce4a2ce9ada902840765cd02f3de6137c8

Size: 70.34 MB

What's New:

FIXED
- The app displayed the incorrect check-out time on a work order. The check-out time was the same as the check-in time. Now you see the real check-out time on a work order.
- When you tried to open the Inventory module, the screen stuck on loading and there was no way to move on. We've tackled this issue.
ServiceChannel Provider
ServiceChannel Provider 2302.2 APK
23. Februar 2023 70.33 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-640dpi

SHA1: 12364a0a168f4d60f3d43f2ff9baeca0efe0c5c2

Size: 70.33 MB

What's New:

FIXED
- Upon creating a work order via the Contractor-Initiated Work Order (CIWO) experience, you could see the following error message: Something went wrong. The error does not pop-up anymore.
- When you, as an FTM internal tech, wanted to update a part transfer on the Inventory screen, some of you might have noticed that the Request Quantity field and the Update Transfer button were missing. We've made some performance improvements to address this problem.
ServiceChannel Provider
ServiceChannel Provider 2302.1.1 APK
17. Februar 2023 70.31 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-640dpi

SHA1: 04ed478883a108947e274797ac602a74fccf4f52

Size: 70.31 MB

What's New:

No new features and bug fixes. We are getting the app ready for the upcoming features.
ServiceChannel Provider
ServiceChannel Provider 2302.1 APK
9. Februar 2023 70.31 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-640dpi

SHA1: 31db88ad14cc9491a13c07150abeaaff4b3dfd17

Size: 70.31 MB

What's New:

FIXED
- A work order created via the CIWO experience outside of the location GPS radius was created in the Completed/Pending Confirmation status instead of In Progress/Validation Required.
- FTM internal tech couldn't turn on push notifications for devices using Android OS version 13.
- Pictures you added for questions upon filling out checklists didn't appear.
- We no longer display non-refrigeration assets when FTM internal tech wants to add asset on PM work order with used refrigerant parts.