Zendesk Chat

Strike up a conversation. Chat with your visitors and deliver support on the go.

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Previous Versions

Zendesk Chat 1.20.0 APK

July 9, 2023 10.49 MB

Requires Android: Android 5.0+

Screen DPI: 120-640dpi

SHA1: 8b4168d2db818160a4108f03afea688260137daf

Size: 10.49 MB

What's New:

Minor fixes and performance improvements.

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Zendesk Chat 1.19.0 APK

January 3, 2023 8.89 MB

Requires Android: Android 5.0+

Screen DPI: 120-640dpi

SHA1: 3c06720ef673468902c75c04a00d402ef2f70ded

Size: 8.89 MB

What's New:

Minor fixes and performance improvements.

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Zendesk Chat 1.18.1 APK

October 19, 2022 8.85 MB

Requires Android: Android 5.0+

Screen DPI: 120-640dpi

SHA1: 512ff858809ef8db31eddee2c73f40082b537bbf

Size: 8.85 MB

What's New:

Minor fixes and performance improvements.

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Zendesk Chat 1.17.1 APK

September 30, 2021 8.64 MB

Requires Android: Android 5.0+

Screen DPI: 120-640dpi

SHA1: e6fd89728dea6887a59199a1b3cc9d6265f9674c

Size: 8.64 MB

What's New:

Minor fixes and performance improvements.

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Zendesk Chat 1.15.2 APK

December 2, 2020 9.06 MB

Requires Android: Android 5.0+

Screen DPI: 120-640dpi

SHA1: 41140948959d5a11dc1e93da43b8b3f11b724b14

Size: 9.06 MB

What's New:

Minor fixes and performance improvements.

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Zendesk Chat 1.15.1 APK

February 11, 2020 9.07 MB

Requires Android: Android 5.0+

Screen DPI: 120-640dpi

SHA1: 4598209d400eb95ff7a70b511ba962900f88e8f9

Size: 9.07 MB

What's New:

Minor fixes and performance improvements.

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Zendesk Chat 1.11.1 APK

November 27, 2019 9.01 MB

Requires Android: Android 4.1+

Screen DPI: 120-640dpi

SHA1: cf5714936101f8bfcd48d84d911b017014261759

Size: 9.01 MB

What's New:

In this release we made minor improvements and fixed bugs.

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Zendesk Chat 1.9.0 APK

October 23, 2019 8.31 MB

Requires Android: Android 4.1+

Screen DPI: 120-640dpi

SHA1: 2b8debc5f13b3a7499af75af0ce7f0aeef53a779

Size: 8.31 MB

What's New:

We heard that you need the ability to share more details with customers - that's why in this release you can add attachments to live chats. Try it out and let us know what you think!

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Zendesk Chat 1.5.0 APK

October 17, 2019 8.03 MB

Requires Android: Android 4.1+

Screen DPI: 120-640dpi

SHA1: f14c4fc268f30b18f06c9d8dd4bc152b19292f32

Size: 8.03 MB

What's New:

In this update we’ve improved Chat History. Now, you can filter the results list by agent name, tags, or dates to find the right chat or customer. Try it out and let us know what you think. We’d love to hear your feedback.

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Zendesk Chat 1.4.0 APK

May 21, 2019 7.41 MB

Requires Android: Android 4.1+

Screen DPI: 120-640dpi

SHA1: 9b8c7c14405a10b460f670281e56651b26324fa2

Size: 7.41 MB

What's New:

In this release we added the ability to apply actions to chats in your Chat History list. For example, you can now email a chat transcript or details to another agent in your organisation, delete a chat or mark it as unread in case you need to return to it later.

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Zendesk Chat 1.3.3 APK

April 1, 2019 7.34 MB

Requires Android: Android 4.1+

Screen DPI: 120-640dpi

SHA1: 420e8bdc997553b08d4f0369b8b164eab5459a74

Size: 7.34 MB

What's New:

Minor fixes and performance improvements.

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Zendesk Chat 1.3.2 APK

February 2, 2019 7.3 MB

Requires Android: Android 4.1+

Screen DPI: 120-640dpi

SHA1: 767c1dd8940590a9866ad08909983d020772546e

Size: 7.3 MB

What's New:

Minor fix for the issue which affected display of the visitor path.

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Zendesk Chat 1.2.3 APK

June 20, 2018 6.76 MB

Requires Android: Android 4.1+

Screen DPI: 120-640dpi

SHA1: 53113ab3722b2e5d708b5a183392a6d9c6b8ce56

Size: 6.76 MB

What's New:

Minor bug fixes

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Zendesk Chat 1.2.2 APK

June 1, 2018 6.87 MB

Requires Android: Android 4.1+

Screen DPI: 120-640dpi

SHA1: e1a35699df884a183e300726b8ccd3f7818d2dd2

Size: 6.87 MB

What's New:

Minor bug fixes

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Zendesk Chat 1.2.1 APK

May 4, 2018 6.86 MB

Requires Android: Android 4.1+

Screen DPI: 120-640dpi

SHA1: 60f004236bffd7e46f1a5a3cb12380f18d984f17

Size: 6.86 MB

What's New:

-Add read notifications in the chat log, so you are aware what the visitor has read
-Support for trigger activated push notifications
-Only get notifications for chats that are in departments you are in
-Respect max concurrent chat limit for agents and hide serve request button when limit is hit
-Support for credit card redaction in the chat log
-Support for notification channels for devices on OS 7.0 +
-Update minimum OS version supported to 4.1
-Enforce TLS 1.2 connections
-Minor bug

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Zendesk Chat 1.1.2 APK

September 16, 2017 5.98 MB

Requires Android: Android 4.0.3+

Screen DPI: 160-640dpi

SHA1: 7134b8abdf871cc25c6f4e831fa357e36d146b52

Size: 5.98 MB

What's New:

Version 1.1.2
- Support for Agents with custom role/permissions: Restrictions set will now be applied to the mobile app and push notifications
- Skills tags are now properly rendered for the visitor
- Updated behaviour of Serve Request button to be consistent with the web dashboard
- New toggle in app settings to turn the auto-translate dialog off
- New illustrations for empty visitor list
- Added privacy policy link to the login page
- Design tweaks and small bug fixes

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Zendesk Chat 1.1.1 APK

June 12, 2017 5.71 MB

Requires Android: Android 4.0.3+

Screen DPI: 160-640dpi

SHA1: 6c312098029e0432148e2e436c812019d1ccc374

Size: 5.71 MB

What's New:

Version 1.1.1
-Automatic translations with Google Translate: Support customers and visitors from around the world without knowing their language, now on the go
-Support for super widescreen aspect ratio devices (Samsung S8, LG G6)
-Various bug and stability fixes

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Zendesk Chat 1.0.7 APK

January 19, 2017 5.03 MB

Requires Android: Android 4.0.3+

Screen DPI: 160-640dpi

SHA1: eb0497649c1821fecede9a316726fdeae2a8797d

Size: 5.03 MB

What's New:

Version 1.0.7
- corrected some missing translations

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Zendesk Chat 1.0.6 APK

November 17, 2016 4.77 MB

Requires Android: Android 4.0.3+

Screen DPI: 160-640dpi

SHA1: e9b2118d1b8a9a743aa7b3e27288850acec49d1f

Size: 4.77 MB

What's New:

Version 1.0.6
- fixed session logout when returning to the app after signing in via Zendesk Support App
- fixed shortcut placeholders

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Zendesk Chat 1.0.5 APK

October 28, 2016 4.76 MB

Requires Android: Android 4.0.3+

Screen DPI: 160-640dpi

SHA1: 0fca676ac31197c5bcd255f56645fad51d83b5ea

Size: 4.76 MB

What's New:

Version 1.0.5
-Zopim is now Zendesk Chat. To learn more about the announcement, go here: http://zop.im/welcome-zendesk-chat
-Added new setting to allow screenshots to be taken inside the app

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Zendesk Chat 1.0.3 APK

October 7, 2016 4.95 MB

Requires Android: Android 4.0.3+

Screen DPI: 160-640dpi

SHA1: f51cc58af63f6771b567435fd38df4e8734e6b8c

Size: 4.95 MB

What's New:

Version 1.0.3
-Fixed a crash for users who were using VPN on their device while using the app
-Fixed Vietnamese language detection bug
-Updated ability for chat text to be copied on older versions of Android

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Zendesk Chat 1.0.2 APK

September 23, 2016 4.92 MB

Requires Android: Android 4.0.3+

Screen DPI: 160-640dpi

SHA1: 85007f40c70c4fcb98ce479c6e0790b16912c34d

Size: 4.92 MB

What's New:

🎉 Big update incoming! 🎉

Version 1.0.2
- New look and feel that aligns with the current day Android design guidelines 🤖
- More stable backend with improved battery life 🔋
- Agent to agent chat is now supported in the app 👨🏼 💻 👩🏾
- App is now translated in 27+ languages 🌎
- The app is more accessible for customers with visual impairments and use TalkBack

To learn more about the update, please go to https://zopimsupport.zendesk.com/hc/en-us/articles/227715887

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Zendesk Chat 1.0 APK

September 21, 2016 4.62 MB

Requires Android: Android 4.0.3+

Screen DPI: 160-640dpi

SHA1: 4a8107dd04d63cc9ee99227810c59ac9de2af89f

Size: 4.62 MB

What's New:

🎉 Big update incoming! 🎉

Version 1.0
- New look and feel that aligns with the current day Android design guidelines 🤖
- More stable backend with improved battery life 🔋
- Agent to agent chat is now supported in the app 👨🏼 💻 👩🏾
- App is now translated in 27+ languages 🌎
- The app is more accessible for customers with visual impairments and use TalkBack

To learn more about the update, please go to https://zopimsupport.zendesk.com/hc/en-us/articles/227715887

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Zendesk Chat 0.13.14alpha APK

May 14, 2016 3.63 MB

Requires Android: Android 2.3.2+

Screen DPI: 120-640dpi

SHA1: 3f5b1347f8a5c13c2d4d5f4387050238abc04cf6

Size: 3.63 MB

What's New:

Version 0.13.14
New
⁃ Added visitor region/state/province information in profile
Fixed
⁃ Fixed issue where current chats were not always visible
⁃ Fixed missing messages when viewing an empty chat
⁃ Fixed the invite agent/transfer chat dialogs

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Zendesk Chat 0.13.13alpha APK

April 12, 2016 3.63 MB

Requires Android: Android 2.3.2+

Screen DPI: 120-640dpi

SHA1: f59c61e3ad64fdc4c358c54c099c8a7e5f7b1816

Size: 3.63 MB

What's New:

Version 0.13.13
- Improved connection messaging in the app/notification
- Improved notification reliability
- Improved notification sound handling
- Fixed issue where shortcuts were missing for some users
- Fixed missing notification sound on some incoming messages
- Fixed missing incoming chat notifications while app is in background
- Fixed missing chats when resuming the app from background
- Fixed issue reconnecting to expired session

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Zendesk Chat 0.13.12alpha APK

April 7, 2016 3.63 MB

Requires Android: Android 2.3.2+

Screen DPI: 120-640dpi

SHA1: 9e7540cfa5856ff9cdae1d6ff2bde9518600d0d5

Size: 3.63 MB

What's New:

Version 0.13.11
- Improved connection messaging in the app/notification
- Improved notification reliability
- Improved notification sound handling
- Fixed issue where shortcuts were missing for some users
- Fixed missing notification sound on some incoming messages
- Fixed missing incoming chat notifications while app is in background
- Fixed missing chats when resuming the app from background
- Fixed issue reconnecting to expired session

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Zendesk Chat 0.13.8alpha APK

February 15, 2016 3.63 MB

Requires Android: Android 2.3.2+

Screen DPI: 120-640dpi

SHA1: 05d5bcad9a80a357c9f570656c0f61479a44b515

Size: 3.63 MB

What's New:

Version 0.13.8
- improved battery usage and connectivity
- fixed issue logging in after bad password

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Zendesk Chat 0.13.6alpha APK

December 1, 2015 3.62 MB

Requires Android: Android 2.3.2+

Screen DPI: 120-640dpi

SHA1: 91b3f69a86e09cfb5f2be6afd076e6e579f756f6

Size: 3.62 MB

What's New:

Version 0.13.6
- Improvements to the app’s connectivity with the Zopim servers.
- To further improve connection reliability and reduce data usage, push notifications will now be turned on by default. We highly recommend that you leave this setting on to get the best app experience but you can disable it by going to ‘Settings’ and uncheck ‘Push Notifications’.
- To improve the overall security of the app, we have removed the ability to take screenshots in the app.

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Zendesk Chat 0.13.5alpha APK

November 18, 2015 3.62 MB

Requires Android: Android 2.3.2+

Screen DPI: 120-640dpi

SHA1: d1f32d02dec54937f4e1c5ba0e63b98704934a56

Size: 3.62 MB

What's New:

Version 0.13.5
- Improvements to the app’s connectivity with the Zopim servers.
- To further improve connection reliability and reduce data usage, push notifications will now be turned on by default. We highly recommend that you leave this setting on to get the best app experience but you can disable it by going to ‘Settings’ and uncheck ‘Push Notifications’.
- To improve the overall security of the app, we have removed the ability to take screenshots in the app.

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Zendesk Chat 0.13.4alpha APK

November 10, 2015 3.62 MB

Requires Android: Android 2.3.2+

Screen DPI: 120-640dpi

SHA1: 80d8ba38a43bf7bcf77956494b27e2d243faaa50

Size: 3.62 MB

What's New:

Version 0.13.4
- Improvements to the app’s connectivity with the Zopim servers.
- To further improve connection reliability and reduce data usage, push notifications will now be turned on by default. We highly recommend that you leave this setting on to get the best app experience but you can disable it by going to ‘Settings’ and uncheck ‘Push Notifications’.

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Zendesk Chat 0.13.3alpha APK

October 24, 2015 3.62 MB

Requires Android: Android 2.3.2+

Screen DPI: 120-640dpi

SHA1: f53bdbd8489a709c5031bd137233da8acf0ab52a

Size: 3.62 MB

What's New:

Version 0.13.3
- Bug fix: Login screen not remembering account credentials
- More fixes to improve connection stability
- To further improve connection reliability and reduce data usage, push notifications will now be turned on by default. We highly recommend that you leave this setting on to get the best app experience but you can disable it by going to ‘Settings’ and uncheck ‘Push Notifications’.

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Zendesk Chat 0.13.2alpha APK

October 5, 2015 3.86 MB

Requires Android: Android 2.3.2+

Screen DPI: 120-640dpi

SHA1: 0dec63fa294d9c80be83b8fdaa02dc2adabd867b

Size: 3.86 MB

What's New:

Version 0.13.2:
Zopim + Zendesk customers that were previously unable to log into the Zopim app, can now use the ‘Log In with Zendesk’ option to authenticate with the Zendesk Agent app.

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