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Previous Versions
Twilio Frontline
1.12.0
APK
July 15, 2024
171.2 MB
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 3b15ac3dd98fb0307d23463cb1cd5cee1715e182
Size: 171.2 MB
What's New:
Bug fixes and performance improvements
Twilio Frontline
1.11.0
APK
April 15, 2023
171.17 MB
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 3dca81362f3c8e27db388a3c2b2ee7d66518f902
Size: 171.17 MB
What's New:
New:
• Template callback requests now indicate channel and whether a WhatsApp conversation window is open or closed
• Audio player support for inbound M4A files
Fixes:
• Fix for chat delivery statuses
• Privacy notice links updated
• Template callback requests now indicate channel and whether a WhatsApp conversation window is open or closed
• Audio player support for inbound M4A files
Fixes:
• Fix for chat delivery statuses
• Privacy notice links updated
Twilio Frontline
1.10.0
APK
March 8, 2023
171.17 MB
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: b504c453fca42bee2609abdac19d2acb13c2f09e
Size: 171.17 MB
What's New:
New:
• Third party licenses now available from Settings screen
Fixes:
• Improvements to WhatsApp voice message player and recordings
• Message preview now differentiates voice messages from other attachments
• More consistent handling for template request behavior
• Third party licenses now available from Settings screen
Fixes:
• Improvements to WhatsApp voice message player and recordings
• Message preview now differentiates voice messages from other attachments
• More consistent handling for template request behavior
Twilio Frontline
1.9.1
APK
February 8, 2023
171.17 MB
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: fe73f83052bd5cb00f82eab35995a2b34771352f
Size: 171.17 MB
What's New:
New:
• Record and send voice messages through WhatsApp
• Changes to authentication flow to support native browsers
• Record and send voice messages through WhatsApp
• Changes to authentication flow to support native browsers
Twilio Frontline
1.8.0
APK
December 9, 2022
117.52 MB
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 307d9e731509cfc9fedee60df8b4b5d32c67469d
Size: 117.52 MB
What's New:
New:
• Support for WhatsApp stickers and .webp formatted images
Fixes:
• Fix for dismissing an unread badge when a call is not answered
• Improved handling when multiple conversations are swiped at the same time
• Fix for dismissing badges for missed calls after viewing a notification
• Support for WhatsApp stickers and .webp formatted images
Fixes:
• Fix for dismissing an unread badge when a call is not answered
• Improved handling when multiple conversations are swiped at the same time
• Fix for dismissing badges for missed calls after viewing a notification
Twilio Frontline
1.7.0
APK
October 25, 2022
127.82 MB
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 2a046d41387c8c446f6a863f6a1f3f595c93e1e3
Size: 127.82 MB
What's New:
New:
• New console configuration to enable contact phone number masking
• Swipe on a conversation to toggle the read/unread status
• New console configuration to enable contact phone number masking
• Swipe on a conversation to toggle the read/unread status
Twilio Frontline
1.6.0
APK
October 11, 2022
127.82 MB
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 9268003723ceabe246835211e60fa01285d8046d
Size: 127.82 MB
What's New:
New:
• Mark a conversation unread to remember to come back to it later
• Swipe left on a conversation within your conversations list to close it
Fixes:
• Improvements to handling draft messages
• Mark a conversation unread to remember to come back to it later
• Swipe left on a conversation within your conversations list to close it
Fixes:
• Improvements to handling draft messages
Twilio Frontline
1.5.0
APK
September 19, 2022
127.77 MB
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 71598e491012b374a0efdc0c4e2ab1685bc478e1
Size: 127.77 MB
What's New:
New:
• Improved messaging to indicate when you're attempting to create a conversation that's already open but with no users assigned
• Improved messaging to indicate when you're attempting to create a conversation that's already open but with no users assigned
Twilio Frontline
1.4.0
APK
June 7, 2022
127.6 MB
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: b6e76d3a4940c9901a68927a29e26ef23ab45a15
Size: 127.6 MB
What's New:
New:
• New conversations blocked by a preexisting open conversation will now indicate who from your team is in the conversation with a specified contact
Fixes:
• Fix to stop unexpected push notification deregistration
• Layout improvements on the Settings page
• New conversations blocked by a preexisting open conversation will now indicate who from your team is in the conversation with a specified contact
Fixes:
• Fix to stop unexpected push notification deregistration
• Layout improvements on the Settings page
Twilio Frontline
1.3.0
APK
May 27, 2022
127.6 MB
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 96344d8a972faa6b42b78112225a0732eab3044a
Size: 127.6 MB
What's New:
New:
• Contact Support option removed from the app. Please open support tickets from the Twilio Console for development help. A custom support link or email address for employees to contact your company’s support can be added by opening a ticket with Twilio Developer Support.
• vCards (.vcf files) can now be sent as attachments
• Errors on conversation creation are now surfaced in the Twilio Console's error logs
• Contact Support option removed from the app. Please open support tickets from the Twilio Console for development help. A custom support link or email address for employees to contact your company’s support can be added by opening a ticket with Twilio Developer Support.
• vCards (.vcf files) can now be sent as attachments
• Errors on conversation creation are now surfaced in the Twilio Console's error logs
Twilio Frontline
1.2.1
APK
April 11, 2022
127.57 MB
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 3f53e688f5c58a6c430443c2fc1112ec736d2824
Size: 127.57 MB
What's New:
Fixes:
• Improvements to resizing images sent over MMS
• Improvements to resizing images sent over MMS
Twilio Frontline
1.2.0
APK
April 4, 2022
127.57 MB
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: cb10248525c21d4b7f3db1c0273985d97325a5ef
Size: 127.57 MB
What's New:
New:
• Images with large file sizes are now automatically resized or compressed to meet channel limitations over MMS and WhatsApp
• Images with large file sizes are now automatically resized or compressed to meet channel limitations over MMS and WhatsApp
Twilio Frontline
1.1.1
APK
April 1, 2022
127.24 MB
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 4294ffe7ddb485e623d5a7d58199538fcc3e72ff
Size: 127.24 MB
What's New:
Fixes:
• Deep linking now supports customer IDs with dashes and underscores
• Improvements to clearing cookies on logout
• Deep linking now supports customer IDs with dashes and underscores
• Improvements to clearing cookies on logout
Twilio Frontline
1.0.0
APK
March 1, 2022
127.43 MB
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: dffb37a78e2d90e81f9d665e4e8baaa7c3bfdd5a
Size: 127.43 MB
What's New:
New:
• Twilio Frontline is now generally available! See our blog for more details on the launch.
Fixes:
• When an outgoing call is not answered, it will now display as unanswered instead of failed
• Fix for inconsistent capitalization on the display name for incoming calls
• The labels for transfers now more accurately refers to conversations, not customers
• Twilio Frontline is now generally available! See our blog for more details on the launch.
Fixes:
• When an outgoing call is not answered, it will now display as unanswered instead of failed
• Fix for inconsistent capitalization on the display name for incoming calls
• The labels for transfers now more accurately refers to conversations, not customers
Twilio Frontline
0.24.0
APK
January 24, 2022
127.37 MB
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 0f12a9f1d12a4d82567274fbee7e4a3828230238
Size: 127.37 MB
What's New:
New:
• Authorization experience improved to reduce unexpected logouts
• Dates are now displayed consistent with a device's regional settings
• Clearer messaging added when trying to access Frontline from a suspended Twilio account
• Authorization experience improved to reduce unexpected logouts
• Dates are now displayed consistent with a device's regional settings
• Clearer messaging added when trying to access Frontline from a suspended Twilio account
Twilio Frontline
0.23.0
APK
December 15, 2021
126.72 MB
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 22129f3833e398e4dfeb16c004c9b5862f9e15ae
Size: 126.72 MB
What's New:
New:
• Voice calling now available in Public Beta! See the Frontline section of your Twilio console for additional information.
Fixes:
• Fix for reconnecting to the application after losing an internet connection.
• Proper messaging when a device can't access the internet when viewing the conversations screen with 0 conversations.
• Improved instructions on what to do when a Conversations service has been deleted.
• Fix for text display in dark mode.
• Voice calling now available in Public Beta! See the Frontline section of your Twilio console for additional information.
Fixes:
• Fix for reconnecting to the application after losing an internet connection.
• Proper messaging when a device can't access the internet when viewing the conversations screen with 0 conversations.
• Improved instructions on what to do when a Conversations service has been deleted.
• Fix for text display in dark mode.
Twilio Frontline
0.22.0
APK
December 2, 2021
126.59 MB
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 5a38f12307ea16210613aa9852e1d6ad948f584f
Size: 126.59 MB
What's New:
New:
• Clearer display with additional context on the My Customers screen when no customers are available.
Fixes:
• Fix for error when a user attempts to open a new SMS conversation with a user who already has one open.
• Fix for an issue that prevented a user from logging in when the keyboard was open
• Clearer display with additional context on the My Customers screen when no customers are available.
Fixes:
• Fix for error when a user attempts to open a new SMS conversation with a user who already has one open.
• Fix for an issue that prevented a user from logging in when the keyboard was open
Twilio Frontline
0.21.0
APK
November 8, 2021
126.94 MB
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: b87d7d0bc729050e67762db0a05b2d08ae7eeb84
Size: 126.94 MB
What's New:
New:
• The CRM callback now supports offset-based pagination. See our docs for more details.
Fixes:
• Improvements to push notification handling when a user logs out
• Fix for conversation names to correctly show friendly names instead of identities on transfer
• The CRM callback now supports offset-based pagination. See our docs for more details.
Fixes:
• Improvements to push notification handling when a user logs out
• Fix for conversation names to correctly show friendly names instead of identities on transfer
Twilio Frontline
0.20.0
APK
October 14, 2021
44.27 MB
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 94d51ed9e150fd1724d6a068801bb5b4b3125f23
Size: 44.27 MB
What's New:
New:
• You can now search for customers on the My Customers screen!
• The "Company name" field on login has been renamed to "Workspace ID"
Fixes:
• Support for larger lists of conversations
• Fix for handling notifications when app is in foreground
• Better handling for displaying/saving contact card attachments
• Fix for loading email client when contacting support
• You can now search for customers on the My Customers screen!
• The "Company name" field on login has been renamed to "Workspace ID"
Fixes:
• Support for larger lists of conversations
• Fix for handling notifications when app is in foreground
• Better handling for displaying/saving contact card attachments
• Fix for loading email client when contacting support
Twilio Frontline
0.19.0
APK
October 9, 2021
44.25 MB
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: bd17330ba70138a57b9b594846114a877ee04469
Size: 44.25 MB
What's New:
New:
• Callbacks are now proxied through Twilio's servers. You can learn more about how to upgrade your callbacks in our documentation
Fixes:
• Better handling of delivery/read receipts for chat conversations
• Fix for deactivation behavior for users in pools
• Fix for notification handling on select Android devices
• Fix for keyboard behavior when selecting an attachment
• Callbacks are now proxied through Twilio's servers. You can learn more about how to upgrade your callbacks in our documentation
Fixes:
• Better handling of delivery/read receipts for chat conversations
• Fix for deactivation behavior for users in pools
• Fix for notification handling on select Android devices
• Fix for keyboard behavior when selecting an attachment
Twilio Frontline
0.17.0
APK
August 27, 2021
28.25 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: e4409b913e41f9986becd99ae7e9d4e81a93a86f
Size: 28.25 MB
What's New:
• Better display of unread messages when a conversation is transferred
• Improvements to CRM integration during onboarding process
Note: this is the last version of Twilio Frontline to support Android versions 5-7. The next release will require Android 8 or above
• Improvements to CRM integration during onboarding process
Note: this is the last version of Twilio Frontline to support Android versions 5-7. The next release will require Android 8 or above
Twilio Frontline
0.15.0
APK
July 8, 2021
28.14 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 95f6b4749dd807320836701cf32856f041b5984e
Size: 28.14 MB
What's New:
• Control how customer conversations are routed to employees using Frontline. Choose between custom and pool routing from within the Twilio Console.
• Use Frontline on your Android tablet instead of just on your phone.
• Listen to audio messages with our inline player — great for WhatsApp voice messages.
• Use Frontline on your Android tablet instead of just on your phone.
• Listen to audio messages with our inline player — great for WhatsApp voice messages.
Twilio Frontline
0.10.0
APK
April 9, 2021
28.85 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: cd97b858a8b0c764de95ebeddac079f86fb20da5
Size: 28.85 MB
What's New:
- Fixed a bug when a message was not visible in the app after clicking on a push notification
- Fixed a bug when channel type sometimes was not visible
- Fixed an issue when a message was displayed as “sending” while it was already delivered
- In case if a conversation with a customer was not created user wont see anymore an empty conversation in his list
- Unread messages counter feature was made more stable and faster.
- Fixed a bug when an image sometimes was not loading
- Fixed a bug when channel type sometimes was not visible
- Fixed an issue when a message was displayed as “sending” while it was already delivered
- In case if a conversation with a customer was not created user wont see anymore an empty conversation in his list
- Unread messages counter feature was made more stable and faster.
- Fixed a bug when an image sometimes was not loading
Twilio Frontline
0.9.0
APK
February 28, 2021
28.76 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: c2dc69118fc38b13163f1d57f38d2360c44f161a
Size: 28.76 MB
What's New:
- This app version support hosted SSO projects
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