Teamwork Desk
5.7 5
v2.3.1 by Teamwork.com
About Desk
Desk (Package Name: com.teamwork.mobile.desk) is developed by Teamwork.com and the latest version of Teamwork Desk 2.3.1 was updated on June 6, 2023. Teamwork Desk is in the category of Business. You can check all apps from the developer of Teamwork Desk and find 151 alternative apps to Teamwork Desk on Android. Currently this app is for free. This app can be downloaded on Android 6.0+ on APKFab or Google Play. All APK/XAPK files on APKFab.com are original and 100% safe with fast download.
Support customers from anywhere, at any time with the Teamwork Desk helpdesk app. Keep an eye on customer activity, create new tickets in the field and manage existing tickets no matter where you are — lounging by the pool, traveling by train, or hiking in the hills, we’ve got you and your customers covered.
Key Features:
• Manage your help desk on the go with full dashboard access
• Create new tickets and reply to existing tickets while you’re away from your desk
• Quickly assign and manage requests with bulk updates on ticket priority, status, inbox and much more
• Add private notes to tickets to collaborate with your team
• Review and sign-off on replies from agents enrolled in training
• Generate time logs on all replies
• Search tickets
• Manage agents, customers and company profiles
• Create tasks directly in your linked Teamwork Projects installation
Questions? Click on the App Support link below and we'll be more than happy to help!
Love the app? Leave a quick review below!
Key Features:
• Manage your help desk on the go with full dashboard access
• Create new tickets and reply to existing tickets while you’re away from your desk
• Quickly assign and manage requests with bulk updates on ticket priority, status, inbox and much more
• Add private notes to tickets to collaborate with your team
• Review and sign-off on replies from agents enrolled in training
• Generate time logs on all replies
• Search tickets
• Manage agents, customers and company profiles
• Create tasks directly in your linked Teamwork Projects installation
Questions? Click on the App Support link below and we'll be more than happy to help!
Love the app? Leave a quick review below!
Desk 2.3.1 Update
Enhanced ticket navigation for better user experience!We've revamped the ticket navigation based on your feedback. Prioritize important tickets effortlessly. Access starred inboxes and your active tickets seamlessly. We've optimized the layout to save screen space. Enjoy streamlined workflow and efficient ticket management!
Read More
Desk Features
Previous Versions
More
Variant
Arch
Version
DPI
30203010
July 24, 2023
Teamwork Desk
2.3.1
(30203010)
Requires Android: Android 6.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 8dac7d51b75a59b82d32ae454f6200db00d2b85b
Base APK: com.teamwork.mobile.desk.apk
Split APKs: config.ar, config.arm64_v8a, config.de, config.en, config.es, config.fr, config.hi, config.in, config.it, config.ja, config.ko, config.my, config.pt, config.ru, config.th, config.tr, config.vi, config.xxhdpi, config.zh
Size: 6.23 MB
What's New:
Enhanced ticket navigation for better user experience!
We've revamped the ticket navigation based on your feedback. Prioritize important tickets effortlessly. Access starred inboxes and your active tickets seamlessly. We've optimized the layout to save screen space. Enjoy streamlined workflow and efficient ticket management!
We've revamped the ticket navigation based on your feedback. Prioritize important tickets effortlessly. Access starred inboxes and your active tickets seamlessly. We've optimized the layout to save screen space. Enjoy streamlined workflow and efficient ticket management!
arm64-v8a
Android 6.0+
160-640dpi
30203010
August 5, 2023
Teamwork Desk
2.3.1
(30203010)
Requires Android: Android 6.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 06ac1cc675934fc718a2503b1fd9d02a3fad36c9
Base APK: com.teamwork.mobile.desk.apk
Split APKs: config.ar, config.arm64_v8a, config.de, config.en, config.es, config.fr, config.hi, config.in, config.it, config.ja, config.ko, config.my, config.pt, config.ru, config.th, config.tr, config.vi, config.xxxhdpi, config.zh
Size: 6.33 MB
What's New:
Enhanced ticket navigation for better user experience!
We've revamped the ticket navigation based on your feedback. Prioritize important tickets effortlessly. Access starred inboxes and your active tickets seamlessly. We've optimized the layout to save screen space. Enjoy streamlined workflow and efficient ticket management!
We've revamped the ticket navigation based on your feedback. Prioritize important tickets effortlessly. Access starred inboxes and your active tickets seamlessly. We've optimized the layout to save screen space. Enjoy streamlined workflow and efficient ticket management!
arm64-v8a
Android 6.0+
160-640dpi
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 7067ba6c5d7bb92b0be215b231ce468e3dd5d387
Size: 8.7 MB
What's New:
• Now you can get work done in advance of when it’s actually needed and pre-plan tickets to send at a later date or time with our new Scheduling Ticket functionality.
• You can now reply to your customers in real-time using Desk's new Live Chat feature.
• We've also made it easier for agents to correct accidental sends with our new Undo Send controls.
• Finally, we've updated how Forwarding works in Desk to support more flexible work flows and improved readability of forwarded conversations.
• You can now reply to your customers in real-time using Desk's new Live Chat feature.
• We've also made it easier for agents to correct accidental sends with our new Undo Send controls.
• Finally, we've updated how Forwarding works in Desk to support more flexible work flows and improved readability of forwarded conversations.
Requires Android: Android 4.4+
Architecture: arm64-v8a, armeabi-v7a
Screen DPI: nodpi
SHA1: d1b93516b4c8dacdb75a1138a794965da799b0af
Size: 38.97 MB
What's New:
Added "Delete ticket" button in Ticket Properties
Minor enhancements
Minor enhancements
Requires Android: Android 4.4+
Architecture: arm64-v8a, armeabi-v7a
Screen DPI: nodpi
SHA1: e1f5f8c850227bc65b7db9cebf8cdacd3d1a750e
Size: 38.97 MB
What's New:
- fixed: too much space between replies in tickets
- fixed: signatures now showing all possible variables in replies
- fixed: signatures now showing all possible variables in replies
More Information
Package Name:
Update Date:
2023-06-06
Latest Version:
2.3.1
Need Update:
Available on:
Requirements:
Android 6.0+
Report:
Safe to Download
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