MobileSupport for SAMSUNG
6.3 30
v6.0.23.9 (Build 345) di RSUPPORT Co., Ltd.
Su MobileSupport
Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.
[Key Features]
1. Screen Control
View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.
2. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
3. Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
4. Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
[Receiving Mobile Device Support - Customers]
1. Download, install, and then launch the ‘MobileSupport’ application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.
* Recommended OS : 4.0 ~ 4.1
[Key Features]
1. Screen Control
View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.
2. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
3. Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
4. Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
[Receiving Mobile Device Support - Customers]
1. Download, install, and then launch the ‘MobileSupport’ application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.
* Recommended OS : 4.0 ~ 4.1
Aggiornamento MobileSupport 6.0.23.9 (Build 345)
v6.0.23.9(Build 345) : Dec 26, 2019
Leggi di Più
Caratteristiche MobileSupport
Versioni Precedenti
Altro
Requires Android: Android 4.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: c97cee239fa50ad0cba55b5d2fd6e421ca1a0e86
Size: 18.62 MB
What's New:
v6.0.23.9(Build 345) : Dec 26, 2019
Requires Android: Android 4.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: e8486dadae6d14266962980c1b24d3fc9213f44e
Size: 18.61 MB
What's New:
v6.0.23.6 (Build 340) : Oct 31, 2019
v6.0.23.5 (Build 339) : Oct 23, 2019
v6.0.23.4(Build 338) : Dec 18, 2018
v6.0.22.2(Build 334) : Oct 23, 2018
v6.0.21.4(Build 332) : August 7, 2018
v6.0.20.9(Build 328) : May 16, 2018
v6.0.20.8(Build 327) : April 24, 2018
v6.0.17.2(Build 318) : August 28, 2017
v6.0.16.2(Build 315) : July 25, 2017
v6.0.15.2(Build 313) : April 25, 2017
v6.0.13.1(Build 308) : November 1, 2016
v6.0.23.5 (Build 339) : Oct 23, 2019
v6.0.23.4(Build 338) : Dec 18, 2018
v6.0.22.2(Build 334) : Oct 23, 2018
v6.0.21.4(Build 332) : August 7, 2018
v6.0.20.9(Build 328) : May 16, 2018
v6.0.20.8(Build 327) : April 24, 2018
v6.0.17.2(Build 318) : August 28, 2017
v6.0.16.2(Build 315) : July 25, 2017
v6.0.15.2(Build 313) : April 25, 2017
v6.0.13.1(Build 308) : November 1, 2016
Requires Android: Android 4.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 73c86d9bd2967f5503d304f8ce8ed4a6af2b75ff
Size: 18.62 MB
What's New:
v6.0.23.5 (Build 339) : Oct 23, 2019
v6.0.23.4(Build 338) : Dec 18, 2018
v6.0.22.2(Build 334) : Oct 23, 2018
v6.0.21.4(Build 332) : August 7, 2018
v6.0.20.9(Build 328) : May 16, 2018
v6.0.20.8(Build 327) : April 24, 2018
v6.0.17.2(Build 318) : August 28, 2017
v6.0.16.2(Build 315) : July 25, 2017
v6.0.15.2(Build 313) : April 25, 2017
v6.0.13.1(Build 308) : November 1, 2016
v1.2.17.7(Build 307) : October 5, 2016
v1.2.15.3(Build 297) : May 25.2016
v1.2.12.7(Build 285) : December 14.2015
v6.0.23.4(Build 338) : Dec 18, 2018
v6.0.22.2(Build 334) : Oct 23, 2018
v6.0.21.4(Build 332) : August 7, 2018
v6.0.20.9(Build 328) : May 16, 2018
v6.0.20.8(Build 327) : April 24, 2018
v6.0.17.2(Build 318) : August 28, 2017
v6.0.16.2(Build 315) : July 25, 2017
v6.0.15.2(Build 313) : April 25, 2017
v6.0.13.1(Build 308) : November 1, 2016
v1.2.17.7(Build 307) : October 5, 2016
v1.2.15.3(Build 297) : May 25.2016
v1.2.12.7(Build 285) : December 14.2015
Requires Android: Android 4.0+
Architecture: armeabi, armeabi-v7a, x86
Screen DPI: 120-480dpi
SHA1: 7b2a72d9e7c001791feb7e944edd9fc5f41eac33
Size: 14.37 MB
What's New:
v6.0.23.4(Build 338) : Dec 18, 2018
v6.0.22.2(Build 334) : Oct 23, 2018
v6.0.21.4(Build 332) : August 7, 2018
v6.0.20.9(Build 328) : May 16, 2018
v6.0.20.8(Build 327) : April 24, 2018
v6.0.17.2(Build 318) : August 28, 2017
v6.0.16.2(Build 315) : July 25, 2017
v6.0.15.2(Build 313) : April 25, 2017
v6.0.13.1(Build 308) : November 1, 2016
v1.2.17.7(Build 307) : October 5, 2016
v1.2.15.3(Build 297) : May 25.2016
v1.2.12.7(Build 285) : December 14.2015
v6.0.22.2(Build 334) : Oct 23, 2018
v6.0.21.4(Build 332) : August 7, 2018
v6.0.20.9(Build 328) : May 16, 2018
v6.0.20.8(Build 327) : April 24, 2018
v6.0.17.2(Build 318) : August 28, 2017
v6.0.16.2(Build 315) : July 25, 2017
v6.0.15.2(Build 313) : April 25, 2017
v6.0.13.1(Build 308) : November 1, 2016
v1.2.17.7(Build 307) : October 5, 2016
v1.2.15.3(Build 297) : May 25.2016
v1.2.12.7(Build 285) : December 14.2015
Maggiori Informazioni
Nome Pacchetto:
Categoria:
Data Aggiornamento:
2021-03-28
Ultima Versione:
6.0.23.9 (Build 345)
Aggiornamento Necessario:
Disponibile su:
Requisiti:
Android 4.0+
Rapporto:
Sicuro da Scaricare
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