Help Scout
7.0 27
v2026.12 by Help Scout
About Help Scout
Help Scout (Package Name: net.helpscout.android) is developed by Help Scout and the latest version of Help Scout 2026.12 was updated on August 18, 2026. Help Scout is in the category of Productivity. You can check all apps from the developer of Help Scout and find 182 alternative apps to Help Scout on Android. Currently this app is for free. This app can be downloaded on Android 8.0+ on APKFab or Google Play. All APK/XAPK files on APKFab.com are original and 100% safe with fast download.
Bring your help desk to your pocket for customer service anytime, anywhere. With the Help Scout Android app, quickly review conversations, assign conversations to teammates, and reply to customers.
Thoughts, feedback, suggestions? We'd love to hear it all! Email help@helpscout.com and let us know!
The minimum age rating to use this app is 16.
Thoughts, feedback, suggestions? We'd love to hear it all! Email help@helpscout.com and let us know!
The minimum age rating to use this app is 16.
Help Scout 2026.12 Update
In this release we've added the ability to swipe right on a conversation to quickly assign it to a team member.
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Help Scout Features
Previous Versions
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Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: nodpi
SHA1: 38238e3562a318200d3f169122219a4fa9938543
Size: 19.3 MB
What's New:
In this release we've added the ability to swipe right on a conversation to quickly assign it to a team member.
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: nodpi
SHA1: 2f37f5f9e5302e9a4fd11cc9b97a643911cfa9cd
Size: 19.47 MB
What's New:
You can now reply to SMS conversations! Notes are also more flexible and can be edited or deleted once they've been posted. This release also includes a handful of smaller under-the-hood improvements and fixes.
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: nodpi
SHA1: 02e6480f662741b0859618c31806d45a6d5a8874
Size: 19.47 MB
What's New:
This release adds thread reactions to conversation threads — you can quick-react from the thread options menu, tap a reaction chip to toggle it, and long-press to see who reacted, with names and avatars kept in sync in real time.
SMS conversations now open in read-only mode, with replies disabled and a banner directing you to reply from the web.
SMS conversations now open in read-only mode, with replies disabled and a banner directing you to reply from the web.
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: nodpi
SHA1: d3cbfe3b24b85648cf3ac43f61b75bd3b8f8ac5d
Size: 19.14 MB
What's New:
Next Response Time goals now appear in SLA details — a single "Respond in" summary when a goal is overdue, or separate rows when everything's on track. Conversation list items also get a refreshed layout, and we fixed a bug where replying could duplicate earlier threads below your new reply.
More Information
Package Name:
Category:
Update Date:
2026-08-18
Latest Version:
2026.12
Need Update:
Available on:
Requirements:
Android 8.0+
Report:
Safe to Download
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