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Fuze Mobile
6.27.0
APK
October 27, 2023
172.02 MB
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: dd289c00b552b9b266a569e427057e388a4d614c
Size: 172.02 MB
What's New:
- General bug fixes and improvements
Fuze Mobile
6.26.2
APK
October 27, 2022
87.95 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: d052b3d44ddb687fa572f3f2b7958cd21224e640
Size: 87.95 MB
What's New:
- General bug fixes and improvements
Fuze Mobile
6.26.1
APK
July 3, 2022
87.95 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: c01e466eceef446f89d9af84f3a295a7c7e60a27
Size: 87.95 MB
What's New:
- General bug fixes and improvements
Fuze Mobile
6.26.0
APK
March 29, 2022
87.85 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 430ec038b72ce22ea52042f497debc812f66482c
Size: 87.85 MB
What's New:
- General bug fixes and improvements
Fuze Mobile
6.25.1
APK
February 21, 2022
87.88 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 910eb099babcfcfbe0c88e42c3f93ac3fd79c048
Size: 87.88 MB
What's New:
- General bug fixes and improvements
Fuze Mobile
6.25.0
APK
February 15, 2022
87.88 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: a2b5a9a4bbff4bfd3ece783c6652a5947c27f211
Size: 87.88 MB
What's New:
- General bug fixes and improvements
Fuze Mobile
6.24.0
APK
February 8, 2022
87.46 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: c8d48b9195edfd94a9e446df01c0f1a7fdacad6a
Size: 87.46 MB
What's New:
- General bug fixes and improvements
Fuze Mobile
6.22.0
APK
November 29, 2021
89.69 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 15c64128d4e2b005a2e6e329b3552b16bb8896ed
Size: 89.69 MB
What's New:
• Walkie-Talkie mode: have incoming audio played out loud as it comes in, even if Fuze Mobile is in the background, and just hold a button to reply. Easily replay any missed audio as well
• Call Queue Alert Setup: as a supervisor, set up and manage all alerts set up for the queues you manage, directly from your tablet
• Audio messages now have a more intuitive look
• Call Queue Alert Setup: as a supervisor, set up and manage all alerts set up for the queues you manage, directly from your tablet
• Audio messages now have a more intuitive look
Fuze Mobile
6.21.1
APK
October 31, 2021
89.26 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 49c65d72160ee8da54f7b10428ea66c307f66cbc
Size: 89.26 MB
What's New:
- As a supervisor, you’ll be able to tell at a glance that a call is being recorded (and if the recording has been momentarily paused) by one of the agents on your list.
- General bug fixes and improvements
- General bug fixes and improvements
Fuze Mobile
6.20.0
APK
October 9, 2021
89.2 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 66e30a8c4f7ebc9bdfdf395a924f81f084229551
Size: 89.2 MB
What's New:
* Instantly send audio messages: tap and hold to record, and optionally preview before hitting “send”.
* General bug fixes and improvements
* General bug fixes and improvements
Fuze Mobile
6.19.0
APK
September 10, 2021
87.96 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 167a098c9c4c93c9479a9cb8f1453d20586a416e
Size: 87.96 MB
What's New:
• Miscellaneous improvements and bug fixes
Fuze Mobile
6.18.1
APK
August 16, 2021
87.74 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: f045c77a1984668d88416c1f7e4077a9113b0f55
Size: 87.74 MB
What's New:
• Swipe right on a message to reply to it directly in a 1-1 or group chat
• Supervisors can visualize contact center activity on a per-agent basis with new Your Agents and Watchlist views
• Improved echo handling in calls and meetings resulting from WebRTC upgrade
• Supervisors can visualize contact center activity on a per-agent basis with new Your Agents and Watchlist views
• Improved echo handling in calls and meetings resulting from WebRTC upgrade
Fuze Mobile
6.16.1
APK
June 18, 2021
87.33 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 54e2fcc293fa0fb28131c65c6d798219644e969a
Size: 87.33 MB
What's New:
•Users with their calendar connected to Fuze who have events containing meeting links from Zoom, Teams, GoogleMeet, GoToMeeting, or Webex can select that event to instantly launch that meeting link.
• Contact Center supervisors can now see the full range of alerts on Fuze Mobile for tablets with the addition of alerts in the Queue Details screen (Active agents, Average wait time, Calls waiting, Abandoned call rates, SLA, Agent idle time, Agent pause time, Agent talk time).
• Contact Center supervisors can now see the full range of alerts on Fuze Mobile for tablets with the addition of alerts in the Queue Details screen (Active agents, Average wait time, Calls waiting, Abandoned call rates, SLA, Agent idle time, Agent pause time, Agent talk time).
Fuze Mobile
6.16.0
APK
June 14, 2021
87.33 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 2a46f767f21a981a6077f3618fe3aa4b75e3894d
Size: 87.33 MB
What's New:
•Users with their calendar connected to Fuze who have events containing meeting links from Zoom, Teams, GoogleMeet, GoToMeeting, or Webex can select that event to instantly launch that meeting link.
• Contact Center supervisors can now see the full range of alerts on Fuze Mobile for tablets with the addition of alerts in the Queue Details screen (Active agents, Average wait time, Calls waiting, Abandoned call rates, SLA, Agent idle time, Agent pause time, Agent talk time).
• Contact Center supervisors can now see the full range of alerts on Fuze Mobile for tablets with the addition of alerts in the Queue Details screen (Active agents, Average wait time, Calls waiting, Abandoned call rates, SLA, Agent idle time, Agent pause time, Agent talk time).
Fuze Mobile
6.15.0
APK
May 12, 2021
88 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 31ba62fc82fe5796149ec0c16d836ae43d354eec
Size: 88 MB
What's New:
• Contact Center supervisors can see alerts configured from Fuze Desktop/Web in the Manage Queues screen (Abandoned calls, Calls waiting, Average call wait, Active agents, SLA, Longest wait time)
• Badge appears on Contact Center tab when there’s one or more alerts
• Miscellaneous improvements and bug fixes
• Badge appears on Contact Center tab when there’s one or more alerts
• Miscellaneous improvements and bug fixes
Fuze Mobile
6.14.0
APK
April 22, 2021
84.45 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 9d440d7f0bf6b26b7e4108a63aea763ffec6e67c
Size: 84.45 MB
What's New:
• Added “What’s new” section to highlight new features and improvements within Fuze Mobile
• Contact Center supervisors can now search for specific queues and agents within the new Contact Center tab on Fuze Mobile for tablets
• Contact Center supervisors can now search for specific queues and agents within the new Contact Center tab on Fuze Mobile for tablets
Fuze Mobile
6.13.0
APK
March 22, 2021
84.04 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 7deac32b92890c2d0b17f9c8813633d03c3a0709
Size: 84.04 MB
What's New:
• All-new Contact Center tab for supervisors who want to oversee their queues and agents on Fuze Mobile (tablets only)
• Miscellaneous improvements and bug fixes
• Miscellaneous improvements and bug fixes
Fuze Mobile
6.12.0
APK
February 20, 2021
83.92 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: ab4ddba5969dfa406f024481beaac226477544f9
Size: 83.92 MB
What's New:
Miscellaneous improvements and bug fixes
Fuze Mobile
6.11.0
APK
January 25, 2021
83.57 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: a9e71a6279c7ab4fb513a0d90a4e3dea11810812
Size: 83.57 MB
What's New:
Miscellaneous improvements and bug fixes
Fuze Mobile
6.10.0
APK
December 22, 2020
83.49 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: e50710ec0062edce41ef38553d8b93e5e54ad024
Size: 83.49 MB
What's New:
-General improvements and bug fixes
Fuze Mobile
6.9.0
APK
December 2, 2020
82.29 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 965c8561859fd7ebb74344ef46c03adbbda8657a
Size: 82.29 MB
What's New:
• Improved handling of Fuze Mobile when used on Samsung devices in DeX mode, including support for external cameras
• Other miscellaneous improvements and bug fixes
• Other miscellaneous improvements and bug fixes
Fuze Mobile
6.8.0
APK
November 1, 2020
82.19 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: bbbeb155e430fdad62b9033fd5d95cfc3d08e182
Size: 82.19 MB
What's New:
- Reply to a specific message in a conversation
- Improvements to ensure incoming calls are served reliably
- Bug fixes and general improvements
- Improvements to ensure incoming calls are served reliably
- Bug fixes and general improvements
Fuze Mobile
6.7.1
APK
October 1, 2020
82.33 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 23a40b1e2577eb0c11dc0c13bd4a94e286ee912f
Size: 82.33 MB
What's New:
- Visual grouping for activities generated by the same user in a short period of time (e.g. calls, messages)
- Display prepended information in caller ID for users whose call flows include prepends
- Display prepended information in caller ID for users whose call flows include prepends
Fuze Mobile
6.7.0
APK
October 1, 2020
82.33 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 10dd7c24a6bb31bc4373d2151a542c51ba796a4b
Size: 82.33 MB
What's New:
- Visual grouping for activities generated by the same user in a short period of time (e.g. calls, messages)
- Display prepended information in caller ID for users whose call flows include prepends
- Display prepended information in caller ID for users whose call flows include prepends
Fuze Mobile
6.6.0
APK
September 3, 2020
82.18 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 0e1dd59c4115deaf6044b0c69742d83b4af10b5f
Size: 82.18 MB
What's New:
- Added support for 20 additional fonts when sharing uploaded content in meetings
- General improvements and bug fixes
- General improvements and bug fixes
Fuze Mobile
6.5.0
APK
August 18, 2020
81.86 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: be1382ed791fdc34543c4ffaead1739a26e59c72
Size: 81.86 MB
What's New:
• Call monitoring indicator for agents when their supervisors have joined a call or are whispering to the agent
• Miscellaneous improvements and bug fixes
• Miscellaneous improvements and bug fixes
Fuze Mobile
6.4.2
APK
July 24, 2020
79.61 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 39610abace7baebafe46aea6468d81464f563217
Size: 79.61 MB
What's New:
• See, accept, and ignore calls directed to members of your pickup group
• Option to share the DeX screen or the tablet screen in DeX mode on Samsung devices
• Change pause reason in agent call queues
• Fixed ringing issue with pickup group calls
• General fixes and improvements
• Option to share the DeX screen or the tablet screen in DeX mode on Samsung devices
• Change pause reason in agent call queues
• Fixed ringing issue with pickup group calls
• General fixes and improvements
Fuze Mobile
6.3.2
APK
July 7, 2020
79.33 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 03c256a3b42347e8f2a0b0dad5463f1dd911a5fd
Size: 79.33 MB
What's New:
- Improve call reliability
Fuze Mobile
6.3.0
APK
June 16, 2020
79.33 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 5de9c81896d4580b1e79136ece8f20fcdd256764
Size: 79.33 MB
What's New:
• Contact center agents can sign in, resume, pause and sign out of queues on the go from mobile
• Preventing Samsung Galaxy Watch from automatically stealing audio and microphone
• When in Samsung DeX mode and screen sharing, default to sharing the DeX screen
• Pausing music and podcasts when answering a call
• Addressed issue with synchronizing O365 contacts
• Fixed issue answering a call when app is in background
• General fixes and improvements
• Preventing Samsung Galaxy Watch from automatically stealing audio and microphone
• When in Samsung DeX mode and screen sharing, default to sharing the DeX screen
• Pausing music and podcasts when answering a call
• Addressed issue with synchronizing O365 contacts
• Fixed issue answering a call when app is in background
• General fixes and improvements
Fuze Mobile
6.2.0
APK
May 13, 2020
79.29 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 30a947c446c9b3a74760a607849e6c0d4c8aeafc
Size: 79.29 MB
What's New:
• Tablet multitasking in split screen and pop-up views
• General fixes and improvements
• General fixes and improvements
Fuze Mobile
6.1.1
APK
April 17, 2020
78.86 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: f25e1c8a11c08cbe44d11bd348d9304999653ecd
Size: 78.86 MB
What's New:
• Fixed issue joining a meeting from an external link
Fuze Mobile
6.1.0
APK
April 17, 2020
78.86 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 2bacbdbabea8773ad8bfe2a0ca9e131a7ed31a28
Size: 78.86 MB
What's New:
• Simplified the search experience
• Improved the display of reactions in chat
• Preventing smart watches from being the default audio device
• You can now skip the sign out warning dialog
• General fixes and improvements
• Improved the display of reactions in chat
• Preventing smart watches from being the default audio device
• You can now skip the sign out warning dialog
• General fixes and improvements
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