VisualSupport - RemoteCall
8.4 8
v7.1.0.225 von RSUPPORT Co., Ltd.
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Über VisualSupport
VisualSupport (Paketname: com.rsupport.rtc.rsup) wird von RSUPPORT Co., Ltd. entwickelt und die neueste Version von VisualSupport - RemoteCall 7.1.0.225 wurde am 16. Mai 2022 aktualisiert. VisualSupport - RemoteCall liegt in der Kategorie von Büro. Sie können alle Apps von dem Entwickler der VisualSupport - RemoteCall durchsuchen und 200 alternative Apps zu VisualSupport - RemoteCall auf Android finden. Derzeit ist diese APP kostenlos. Diese App kann auf Android 4.1+ auf APKFab oder Google Play heruntergeladen werden. Alle APK/XAPK Dateien auf APKFab.com sind original und 100% sicher, schnell herunterzuladen.
Rsupport’s VisualSupport - RemoteCall solution utilizes the customer’s mobile device camera to stream HD video of the issue(s) they’re experiencing in real-time. By using Rsupport’s video support solution, support representatives are able to see exactly what the customer is experiencing and eliminate the need for customers to narrate their issues. Additionally, customers are able to stream and receive support from virtually any location through a Wi-Fi, 3G, or LTE connection.
• Improve First Call Resolution
• Reduce Time to Resolution
• Increase Overall Satisfaction
[Key Features]
1. Real-time Video Streaming
Support representatives are able to see exactly the issues the customer is experiencing through a real-time video stream.
2. Screen Capture
Analyze issues more effectively by taking a screenshot of what the customer is streaming.
3. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
4. Easy to Connect
All the customer needs to do to get connected is input the 6-digit connection code provided by the support representative.
[Receiving Video Support - Customers]
1. Download, install, and then launch the VisualSupport application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.
* Recommended Android OS : 4.0 ~ 11.0
• Improve First Call Resolution
• Reduce Time to Resolution
• Increase Overall Satisfaction
[Key Features]
1. Real-time Video Streaming
Support representatives are able to see exactly the issues the customer is experiencing through a real-time video stream.
2. Screen Capture
Analyze issues more effectively by taking a screenshot of what the customer is streaming.
3. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
4. Easy to Connect
All the customer needs to do to get connected is input the 6-digit connection code provided by the support representative.
[Receiving Video Support - Customers]
1. Download, install, and then launch the VisualSupport application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.
* Recommended Android OS : 4.0 ~ 11.0
Mehr lesen
VisualSupport Besonderheiten
Ähnliche Videos
Frühere Versionen Mehr
VisualSupport - RemoteCall
7.1.0.225
APK
16. Mai 2022
26.65 MB
Requires Android: Android 4.1+
Architecture: arm64-v8a, armeabi-v7a
Screen DPI: 120-640dpi
SHA1: 94ce6edabd8b0eeb96fef6749acd3dd6e366ef68
Size: 26.65 MB
What's New:
VisualSupport - RemoteCall
7.0.4.221
APK
31. Januar 2022
23.13 MB
Requires Android: Android 4.1+
Architecture: arm64-v8a, armeabi-v7a
Screen DPI: 120-640dpi
SHA1: 6b5f80a1abd9b0ea699767a3f3c218cb4e63409c
Size: 23.13 MB
What's New:
VisualSupport - RemoteCall
7.0.3.212
APK
3. November 2021
23.38 MB
Requires Android: Android 4.1+
Architecture: arm64-v8a, armeabi-v7a
Screen DPI: 120-640dpi
SHA1: b47e976b367175bfbe884065691f364795ce4389
Size: 23.38 MB
What's New:
212 (7.0.3.212): August 9, 2021
VisualSupport - RemoteCall
7.0.2.211
APK
11. Juni 2021
23.38 MB
Requires Android: Android 4.1+
Architecture: arm64-v8a, armeabi-v7a
Screen DPI: 120-640dpi
SHA1: 1ee6a77d1652f7db3059240cc88001aa73659971
Size: 23.38 MB
What's New:
v7.0.2.211 : April 19, 2021
Mehr Information
Paketnamen:
Aktualisierungsdatum:
2022-05-16
Letzte Version:
7.1.0.225
Update brauchen:
Erwerben:
Anforderungen:
Android 4.1+
Meldung:
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