Dashboard

1.0 3

v2.7 by Mitel Android

Dashboard APK download Dashboard APK download

About Dashboard

Dashboard (Package Name: com.unify.oscc.supervisor) is developed by Mitel Android and the latest version of Dashboard 2.7 was updated on June 17, 2025. Dashboard is in the category of Business. You can check all apps from the developer of Dashboard. Currently this app is for free. This app can be downloaded on Android 5.0+ on APKFab or Google Play. All APK/XAPK files on APKFab.com are original and 100% safe with fast download.
Contact Center managers are constantly on the move. They need to have a view into their contact center operations wherever they are – at home, in the car, at work, at lunch.
Enter OpenScape Contact Center Dashboard.
OpenScape Contact Center Dashboard provides real-time monitoring and management of OpenScape Contact Center agents, skills, and more on your phone. It allows you to monitor the current state of your OpenScape Contact Center and to make the changes necessary to keep your operations running smoothly.
It’s simply the better way to manage your contact center.
What you can do:
Monitor and control all of the important aspects of your contact center, including:
- Agent Summary: Number of agents logged on, logged off, idle, away, busy, active
- Queue Summary: Number of waiting calls, oldest call, number of received, answered, abandoned and redirected calls
- Agent Status: View the real-time status of all agents including their routing status, presence status, registered media, etc.
- Queue Status: View all waiting contacts for all available media like voice, callback, email, Twitter and Facebook as well as queue availability, service level, abandon rate and more
- Change the routing state of an agent (e.g. from unavailable to logged off)
- Configure which agents you want to be included in the view
- View all available skills for each agent and remove skills from an agent or assign new skills to the agent
- Change queue parameters on the fly: activate emergency announcements, adjust the maximum queue length, and more
Note: This App is designed to work with OpenScape Contact Center and requires additional software to enable. For further information on enabling the app, please contact your local Unify Account Manager

Dashboard 2.7 Update

Fix: Proper padding in Settings to avoid ActionBar overlap.
Read More
Dashboard Features
Previous Versions More
Dashboard
Dashboard 2.7 APK
June 17, 2025 1.64 MB

Requires Android: Android 5.0+

Architecture: arm64-v8a, armeabi, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-480dpi

SHA1: ffdee5dd249c640d708ef9f89f85de2ca86457f7

Size: 1.64 MB

What's New:

Fix: Proper padding in Settings to avoid ActionBar overlap.
Dashboard
Dashboard 2.5 APK
August 12, 2024 1.64 MB

Requires Android: Android 5.0+

Architecture: arm64-v8a, armeabi, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-480dpi

SHA1: 80494ae7bc86ada75fd84193c43edbb0f98ef0e5

Size: 1.64 MB

What's New:

SDK target version 35
Dashboard
Dashboard 2.4 APK
July 2, 2024 1.64 MB

Requires Android: Android 5.0+

Architecture: arm64-v8a, armeabi, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-480dpi

SHA1: 6996025a14e234c74f3a9d0f9833c1125134dcdd

Size: 1.64 MB

What's New:

Target SDK changed to 33 (Android 13)
Dashboard
Dashboard 2.3 APK
May 12, 2016 1.65 MB

Requires Android: Android 4.2+

Architecture: arm64-v8a, armeabi, armeabi-v7a, mips, mips64, x86, x86_64

Screen DPI: 160-480dpi

SHA1: 5feaad7840ab35bf8d73c45fb4fc58aa66dc4a87

Size: 1.65 MB

What's New:

- Renamed App from "Supervisor" to "Dashboard"
More Information

Update Date:

Latest Version:

2.7

Need Update:

Submit latest version

Available on:

Google Play

Requirements:

Android 5.0+