Powerful & Secure Mobile Client : The Synchroteam client use an onboard Enterprise database and remain fully functional whatever the quality of your network coverage: data encryption and transactional integrity is maintained even when your network connection is lost.
Work Order Management : Review work order information before starting the job, and take advantage of interactive assistance features, such as:
instant driving directions, one-touch contact calling, job description and report review.
Job Center : Dealing with work orders has never been this intuitive. Your job updates are provided in real time, and displayed in a logical order:
today, upcoming, late and completed.
Job Report : Our interactive Job Reports are tailored to request only required information and automatically record time milestones. Capture signatures, photos, barcodes and parts/services usage.
Notifications : Receive notifications for new jobs, scheduled jobs or rescheduled jobs on your mobile terminal. Notification settings are fully configurable.
Maximum Autonomy : Review previous work orders. Create, Reschedule or Decline jobs. Access attachments associated to a Job or Customer.
Activate/Deactivate Autosync and GPS tracking.
Who is Synchroteam for?
- Creation and management of your contracts with all the criteria defining them (Duration / Recurrences / SLAs...)
- A contract can be associated with a customer, a site and a list of equipment
- Management / Creation / Follow-up of incident tickets with constraints (SLAs...)
- Addition of a global discount field (in value or percentage)
- Addition of a free text field
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