Help Scout

Android用ヘルプスカウトでヘルプデスクをポケットに入れましょう

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Help Scout 2026.9 APK

2026年06月25日 19.14 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: nodpi

SHA1: d3cbfe3b24b85648cf3ac43f61b75bd3b8f8ac5d

Size: 19.14 MB

What's New:

Next Response Time goals now appear in SLA details — a single "Respond in" summary when a goal is overdue, or separate rows when everything's on track. Conversation list items also get a refreshed layout, and we fixed a bug where replying could duplicate earlier threads below your new reply.

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Help Scout 2026.8 APK

2026年06月10日 19.14 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: nodpi

SHA1: b81f586eb8edab494346c1960c379e370ae35ce6

Size: 19.14 MB

What's New:

Set a custom status message directly from the app. Pick an emoji and add a message to let your team know what you’re up to — or clear it when you’re back.
You can now also start a new conversation from an existing thread, so you don’t have to jump to the web when you need to spin something off.
We’ve also fixed an issue that prevented @mentions from working as expected, along with other internal improvements and bug fixes.

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Help Scout 2026.7 APK

2026年05月20日 19.11 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: nodpi

SHA1: a837db3f73d2435a0f58e71d700d77c8326fa238

Size: 19.11 MB

What's New:

SLAs are now visible across the app, with a new indicator in the conversation list and in the dock. Tap it to open a detail sheet with all the info.
A small bug fix where note messages were cleared on an orientation change.

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Help Scout 2026.6 APK

2026年04月18日 18.71 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: nodpi

SHA1: 83b5a01c0b948f99b4b1d1956fcbf98f0dea1609

Size: 18.71 MB

What's New:

Enhanced features and optimizations to deliver a smoother user experience.

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Help Scout 2026.5 APK

2026年03月30日 18.57 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: nodpi

SHA1: d452e893b80ef687754ad45ea16a4e541e9634b7

Size: 18.57 MB

What's New:

Manage your availability from anywhere. Toggle Active or Away from your profile — status syncs instantly between mobile and web, and routing updates automatically. Plus, get instant Help Scout support with AI Answers.

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Help Scout 2026.4 APK

2026年03月04日 19.63 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: nodpi

SHA1: d4ae1cdd4ef120a21e6271b8ce32f564667ff2f6

Size: 19.63 MB

What's New:

Now supporting WhatsApp!
Reply to WhatsApp messages in the mobile app. Just connect your WhatsApp channel in Help Scout on the web first, then you’re ready to go.
WhatsApp is available on Plus and Pro plans at no extra cost.

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Help Scout 2026.3 APK

2026年02月09日 19.37 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: nodpi

SHA1: 8f5c7250f29f43974c4a2255aa67011c686d6623

Size: 19.37 MB

What's New:

Enhanced features and optimizations to deliver a smoother user experience.

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Help Scout 2026.1 APK

2026年01月10日 18.89 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: nodpi

SHA1: 7e95674946a0a6e57d4054fe4c3d5d91200f5338

Size: 18.89 MB

What's New:

In this version, we've fixed a bug that prevented users from copying the customer’s email address to the clipboard.

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Help Scout 2025.27 APK

2025年11月29日 18.89 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: nodpi

SHA1: 8781106a5aa0174d321430ed4019360e6c23602b

Size: 18.89 MB

What's New:

In this version, we've fixed a bug that prevented users from copying the customer’s email address to the clipboard.

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Help Scout 2025.25 APK

2025年10月30日 18.89 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: nodpi

SHA1: 7420d4d645cc5233b68df4b455ba5def6e93fd98

Size: 18.89 MB

What's New:

You can now quickly copy a conversation’s subject or number – long press the subject or tap the number to copy it to your clipboard. We've also introduced a Close Conversation button on the conversation screen. This button appears next to the Reply button and replaces the Manual Workflows button that was previously there.
Manual Workflows can now be found in the overflow menu, accessible by tapping the three-dot button in the bottom corner of the same screen.

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Help Scout 2025.23 APK

2025年10月03日 18.94 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: nodpi

SHA1: 11cf40cc9096918e1e1f5bc52fb8075a81d1d2cf

Size: 18.94 MB

What's New:

We smoothed out a hiccup in search so your conversation results are now consistent and complete.

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Help Scout 2025.21 APK

2025年09月14日 18.92 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: nodpi

SHA1: 15fe2945024e1e3868a21a1c142288f8025bafbe

Size: 18.92 MB

What's New:

Enhanced features and optimizations to deliver a smoother user experience.

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Help Scout 2025.16 APK

2025年07月26日 18.52 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: nodpi

SHA1: cccb23aaa85429ad1f7e95e83e526957d25207e0

Size: 18.52 MB

What's New:

The notification station got a new addition: you can now see who reacted to your thread. We also made some behind-the-scenes improvements.

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Help Scout 2025.14 APK

2025年06月14日 18.47 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: nodpi

SHA1: 78cd89a674dd0c0a730f2e8e594b18482795afe5

Size: 18.47 MB

What's New:

In this version, tapping a notification now takes you directly to the View you’ve been granted access to. We’ve also made other internal improvements.

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Help Scout 2025.12 APK

2025年04月06日 18.04 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: nodpi

SHA1: ce5c8a394faa85d70f032341efddf98c98ca7cae

Size: 18.04 MB

What's New:

In this release, notifications in the Notification Station can now be swiped to mark them as read or unread.

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Help Scout 2025.9 APK

2025年03月22日 18.3 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: nodpi

SHA1: 58ca01d2293797ce2171b7ebd69db57825337c33

Size: 18.3 MB

What's New:

Fixed a bug where the currently selected folder was occasionally updated incorrectly after taking an action on a conversation.

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Help Scout 2025.4 APK

2025年03月04日 18.35 MB

Requires Android: Android 8.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: nodpi

SHA1: b43b7da2925819486e42ff463b3991cef8830500

Size: 18.35 MB

What's New:

Notification Station is now available on mobile! Stay on top of your conversations with real-time updates on replies, assignments, and followed threads—right from your phone.

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