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Help Scout
2024.4
APK
2024年04月14日
16.73 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: e51aa4f819e987c9d081a4937a5ba6aaa15cd1cd
Size: 16.73 MB
What's New:
We've resolved issues related to the system gesture navigation that hindered some users from swiping to navigate between conversations. Additionally, we’ve made some internal changes and minor UI tweaks to how we present draft reply threads.
Help Scout
2024.3
APK
2024年03月21日
16.73 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: 7ba3b602cd00ad96a8886d33eb8d907f4ed9425f
Size: 16.73 MB
What's New:
In this updated version, we've addressed an intermittent issue where the application failed to load conversation details properly. Sorry about that!
Help Scout
2023.13
APK
2023年11月19日
16.69 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: 1398e2812947187e824a586a8e3eefab3238b824
Size: 16.69 MB
What's New:
With this new version, teams can manage and respond to Instagram direct messages from the Help Scout Android app, making it easier than ever to respond to customers.
We have also added the ability to access customers' phone numbers through their profile screen, making it easy to start a phone call with just a few taps.
We have also added the ability to access customers' phone numbers through their profile screen, making it easy to start a phone call with just a few taps.
Help Scout
2023.11
APK
2023年10月24日
16.43 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: 3782cdef5d2c8fa7b4f1cb4c222c1a1081280172
Size: 16.43 MB
What's New:
In this new release, we've fixed an issue that caused the compose screen to not close as expected when the user rotated the screen, or when the phone was low on resources.
On top of that, we’ve made some internal changes and minor UI tweaks.
On top of that, we’ve made some internal changes and minor UI tweaks.
Help Scout
2023.10
APK
2023年10月16日
13.15 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: 82045b53e0320855246df21eb9cb95bd9ba3a7de
Size: 13.15 MB
What's New:
We've fixed a glitch that showed some users an "You are offline" message even when they were online. That's all sorted now, and the app shows your real connectivity status.
On top of that, we've made some behind-the-scenes tweaks and improvements.
On top of that, we've made some behind-the-scenes tweaks and improvements.
Help Scout
2023.09
APK
2023年07月06日
13.35 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: 59264878ce669acc404511f64e34e4fd1a204f8a
Size: 13.35 MB
What's New:
In this updated version, we have made some minor enhancements to the user interface of social channel conversations providing clearer visual cues when a conversation has expired.
Help Scout
4.12.0
APK
2023年06月13日
13.35 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: b13e4216adb1400cc0ce7d4033bb8ad8532a03eb
Size: 13.35 MB
What's New:
In this new release, we took care of an uncommon crash when viewing conversation lists.
Help Scout
4.11.1
APK
2023年05月20日
13.35 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: 0bf8dc8e3ddaa44c78e387a15afff80c0c0860f2
Size: 13.35 MB
What's New:
In this new version, we have implemented some minor improvements to the user interface of social channel conversations to enhance the user experience.
Help Scout
4.11.0
APK
2023年05月03日
13.33 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: d945eff93c461149c5e63ce89482d729d374f87b
Size: 13.33 MB
What's New:
With this update you can add new email addresses to customers directly from the customer profile screen making customer management a breeze.
Just select the "Add Email" option, type the new email address and you’re all set!
Just select the "Add Email" option, type the new email address and you’re all set!
Help Scout
4.10.0
APK
2023年04月15日
13.25 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: ebb4fd250c73a92359d1f3b94f9e19bdc011d204
Size: 13.25 MB
What's New:
We've made some UI tweaks to enhance your experience. You might notice a few small changes here and there.
Help Scout
4.9.1
APK
2023年04月05日
13.25 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: dd5a5084a1b2e616a3224e5b3ad8d618eb02d2c3
Size: 13.25 MB
What's New:
• You can now use Saved Replies in plain text format when replying to a Messenger conversation.
• You can forward Messenger conversations just like any other conversation type!
Fixed:
• When creating a new reply, note, forward, or new conversation, the status and assignee are now consistent with both the browser experience, and your Mailbox settings.
• The app no longer crashes if you use the “New Message” shortcut on Android home screens.
• You can forward Messenger conversations just like any other conversation type!
Fixed:
• When creating a new reply, note, forward, or new conversation, the status and assignee are now consistent with both the browser experience, and your Mailbox settings.
• The app no longer crashes if you use the “New Message” shortcut on Android home screens.
Help Scout
4.9.0
APK
2023年03月13日
13.25 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: 94ec3c003b97c55bba2676c2c372f73833d49c07
Size: 13.25 MB
What's New:
Do you like bugs? Yeah, neither do we. We've reached into the nooks and crannies of the app to eradicate a few lingering bugs. Cheers to spring cleaning!
Help Scout
4.8.3
APK
2023年02月21日
13.24 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: e8fc1b7ae34655c2c251ed1e76b0834fe5d67a57
Size: 13.24 MB
What's New:
Not much to see here this time, so we'll just wish you a great week. Huzzah!
Help Scout
4.8.2
APK
2023年01月20日
13.22 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: 82945cbd1fd86cbb71259fd55d042f0d460610e6
Size: 13.22 MB
What's New:
While bugs are generally helpful for the environment, they're destructive to our app - so we got rid of a few.
Help Scout
4.8.1
APK
2022年12月24日
13.22 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: 08a94e846857824e52db1783ce75ce54ec9e47ef
Size: 13.22 MB
What's New:
With this update we’ve fixed the following issues:
- The app no longer crashes if you rotate your device while composing a message.
- A bunch of other bug fixes and performance improvements!
- The app no longer crashes if you rotate your device while composing a message.
- A bunch of other bug fixes and performance improvements!
Help Scout
4.8.0
APK
2022年11月12日
13.22 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: ac463a6c7505d2a56a54b9047135993c553bbe44
Size: 13.22 MB
What's New:
With this new version, we've made the following changes:
- Added support for Android 13
- Added the ability to request permission to show push notifications.
- Added support for Android 13
- Added the ability to request permission to show push notifications.
Help Scout
4.7.0
APK
2022年10月13日
13.17 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: 882f70936d34e9157207ff012a34b58e909e4154
Size: 13.17 MB
What's New:
We’ve added a new notification section to the settings screen to show if the Help Scout app is allowed to send system notifications; tapping it will allow you to change these settings.
Help Scout
4.6.0
APK
2022年09月14日
12.85 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: b62d11a61f896c713b37f7e1fbf365ce53789869
Size: 12.85 MB
What's New:
In the last release, we introduced conversation ratings to the mobile app. Now, if customers leave you a great rating, you’re in for a nice animated celebration! Hooray!
Help Scout
4.5.0
APK
2022年08月19日
12.52 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: 6325085d0968548ca784b5de9bcc1344e4f63d29
Size: 12.52 MB
What's New:
Put your party hat on because it's time to celebrate! Conversation ratings have arrived in the mobile app! If customers leave you a rating, you’ll now see that in app, helping you to better understand how customers experienced interacting with your team.
Help Scout
4.4.0
APK
2022年08月02日
12.33 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: 33dfaa8f130b798078ba8ca994ac9f023e5b8ed8
Size: 12.33 MB
What's New:
In this update, we've fixed a small visual issue when the number of conversation tags exceeds the amount of horizontal space.
Help Scout
4.3.0
APK
2022年07月06日
12.32 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: 2b8aa4ace3191ab57b2471504c6ac9e86c9ab275
Size: 12.32 MB
What's New:
With this release we’ve made tag colors more accessible, along with some under-the-hood performance improvements.
Help Scout
4.2.0
APK
2022年06月22日
12.17 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: fc4c4f4bf37809baf9de4a00875a021749746aac
Size: 12.17 MB
What's New:
Not much to see here this time, so we'll just wish you a great week. Huzzah!
Help Scout
4.1.0
APK
2022年05月04日
12.17 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: da495daf0fd375f999a57ee07bfbf9933347e997
Size: 12.17 MB
What's New:
While bugs are generally helpful for the environment, they're destructive to our app - so we got rid of a few. The app no longer crashes when:
• Opening a conversation detail.
• Showing the feature highlighter – that little card that slides from the top and lets you know about awesome new features.
• Opening a conversation detail.
• Showing the feature highlighter – that little card that slides from the top and lets you know about awesome new features.
Help Scout
4.0.0
APK
2022年04月22日
12.18 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: 1c43e7f4b207c0e116af60fbf22536c2e93c66cc
Size: 12.18 MB
What's New:
New
- New feature alert! You can now view the conversation history from the customer profile screen. Enjoy!
Fixes
- Using landscape mode while replying no longer results in an unexpected error.
- The compose message screen no longer shows a dark background that compromises readability for some users.
- Users are no longer taken to the wrong conversation when tapping on "Show forwarded conversation" or "Show original conversation" under certain conditions.
- New feature alert! You can now view the conversation history from the customer profile screen. Enjoy!
Fixes
- Using landscape mode while replying no longer results in an unexpected error.
- The compose message screen no longer shows a dark background that compromises readability for some users.
- Users are no longer taken to the wrong conversation when tapping on "Show forwarded conversation" or "Show original conversation" under certain conditions.
Help Scout
3.4.0
APK
2022年03月24日
11.67 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: a6b71c5c49a2b92ab594cd52cc1a8e36e55b8227
Size: 11.67 MB
What's New:
Not much to see here this time, so we'll just wish you a great week. Huzzah!
Help Scout
3.3.0
APK
2022年02月05日
11.85 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: 123d120ddc9383a9426360cc904fcc3bcde69bdf
Size: 11.85 MB
What's New:
This release contains under the hood performance and stability improvements
Help Scout
3.1.1
APK
2022年01月29日
11.94 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: eef000c4abc9ddc4d664c2d4b505cfca063d402d
Size: 11.94 MB
What's New:
With this new version, we've rebuilt the foundation of the reply, forwarding, add note, and new conversation screens to improve stability and performance.
Help Scout
3.0.8
APK
2021年09月25日
11.77 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: c0f62022c346707464c539c78d5d730812594a3e
Size: 11.77 MB
What's New:
With this new version, we've made the following changes:
Fixed:
- Attachments no longer open twice after being tapped.
- Now you can send a new conversation when using a saved reply.
- User names no longer appear twice in the conversation assignee screen.
Fixed:
- Attachments no longer open twice after being tapped.
- Now you can send a new conversation when using a saved reply.
- User names no longer appear twice in the conversation assignee screen.
Help Scout
3.0.7
APK
2021年08月25日
11.57 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: b8c0e5fb3886b900ea5e1ee786edcb172412c1f5
Size: 11.57 MB
What's New:
With this release, we provide more information when a conversation thread has bounced or if we have detected a collision. For a bounced conversation, you'll be able to view details about the error encountered. If a collision occurred, we'll present a few resolution options.
Help Scout
3.0.6
APK
2021年08月06日
11.26 MB
Requires Android: Android 5.0+
Screen DPI: nodpi
SHA1: fc0bc83fba9298ee572746239e5596889fd54179
Size: 11.26 MB
What's New:
We've fixed an issue with the Custom fields popup dialog that would intermittently have dark background instead of light.
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