Industry Online Support

8.6 89

v5.1.2 by Siemens AG

Industry Online Support Industry Online Support
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About Industry Support

Industry Support (Package Name: com.siemens.industry.onlinesupport) is developed by Siemens AG and the latest version of Industry Online Support 5.1.2 was updated on June 28, 2021. Industry Online Support is in the category of Business. You can check all apps from the developer of Industry Online Support and find 194 alternative apps to Industry Online Support on Android. Currently this app is for free. This app can be downloaded on Android 5.0+ on APKFab or Google Play. All APK/XAPK files on are original and 100% safe with fast download. Siemens Industry Online Support App
With the Industry Online Support App you have access to more than 300,000 documents about Siemens Industry products - any time and anywhere.
The app supports you, for example, in the following fields:
• Problem solving during the implementation of a project
• Troubleshooting of failures
• Expanding or restructuring your system
It also provides you with access to the Technical Forum and to further entries created for you by our experts:
• FAQs
• Application examples
• Manuals
• Certificates
• Product notes, and many others
The main functions at a glance:
• Scan your product codes / EAN codes for a direct display of all technical and graphic data (e.g. CAx data) about your Siemens Industry product.‑
• Send your product information or entries per e-mail in order to process the information directly at the workstation.
• Send your requests to Technical Support at your convenience. Detail information can easily be added using the scan or photo function.
• Use the offline cache function to save your favorites to your device. In this way you can call these entries, products and conferences even without network coverage.
• Transfer PDF documents to an external library.
• The contents and surfaces are available in six languages (German, English, French, Italian, Spanish and Chinese) – including a temporary switching to English.
More information about how to use the app can be found in the menu item “Help / Tutorial” or in this video:
To be able to use all features as usual, you need authorizations for the app. The authorizations will only be used when you make use of the function.
These are the functions and the authorizations required for them.
To send us feedback with your device information attached (only if the checkbox for reading out the device data is checked).
Read contacts:
To add a Siemens Contact Person to your own contacts.
To calculate a route to a Siemens Contact Person.
Generally required to store data (your Favorites, your offline cache, your support requests, …) locally in the device.
To scan a product code or attach an image to a support request.
WLAN connection information:
For web services data

Industry Support 5.1.2 Update

New Update
Bug Fix
Read More
Industry Support Features
Previous Versions More
Industry Online Support
Industry Online Support 5.1.2 APK
2021-07-04 24.24 MB

Requires Android: Android 5.0+

Architecture: arm64-v8a armeabi-v7a x86 x86_64

Screen DPI: 120-640dpi

SHA1: ae6e36954564910fe9da27796eaf4613517e957f

Size: 24.24 MB

What's New:

New Update
Bug Fix
Industry Online Support
Industry Online Support 4.6.0 APK
2019-10-11 17.66 MB

Requires Android: Android 5.0+

Architecture: arm64-v8a armeabi armeabi-v7a mips x86

Screen DPI: 120-640dpi

SHA1: 1b80f26993b533335bc36682ea96a86317b61dba

Size: 17.66 MB

What's New:

The update to version 4.6 provides the following new functions:
• Sharing via WhatsApp
Simple sharing of entries via WhatsApp
• Offline use of HTML5 manuals
Save HTML5 manuals on your own mobile device so you can use them offline
• New entry type "Brochure/catalog"
• Handling of the contract number
Industry Online Support
Industry Online Support 4.5.1 APK
2019-03-25 17.95 MB

Requires Android: Android 5.0+

Architecture: arm64-v8a armeabi armeabi-v7a mips x86

Screen DPI: 120-640dpi

SHA1: 2d7707e083ada21e8b9766746140e02f4a6f05cd

Size: 17.95 MB

What's New:

New functions in version 4.5
• Comparison with mySupport of the web portal
• Easy creation of a field service request.
• Minor optimizations and bugfixes
We will be happy to receive your feedback at the e-mail address feedback-ios.indust[email protected]
Thank you very much!
Industry Online Support
Industry Online Support 4.4.0 APK
2018-06-08 36.07 MB

Requires Android: Android 5.0+

Architecture: armeabi-v7a

Screen DPI: 120-640dpi

SHA1: 07a8ca4e8f15f5146efae4bce04b642fb05e1259

Size: 36.07 MB

What's New:

• The language can be changed in the app. With the 4.4 update, the desired language can be selected.
• The SINAMICS Assistant App was integrated into the Online Support App.
• Scan function - Optimizations and expansions. Possibility to scan IOP codes. You even can scan barcodes without being connected to the internet. Later you can see them under My Scans
• Possibility to create a field service request. (Restricted availability)
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Android 5.0+