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Frühere Versionen
Visual Support
7.1.2 Build 1
APK
12. April 2024
101.36 MB
Requires Android: Android 8.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: c4936adf16995035d2db631a962525d80c0e7f25
Size: 101.36 MB
What's New:
We updated user data usage and collection information.
Visual Support
7.1.0 Build 7
APK
13. März 2024
101.56 MB
Requires Android: Android 7.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 3d8ae6eac485ccb22a7a3bb179b7ce68a7680d27
Size: 101.56 MB
What's New:
In this release, we continued to improve our new solution, Sightcall VISION.
In particular, we added snapshots for Mobile agents, screencast for guests.
On top of that, we also added AR Measure and AI Classification for VISION: Self-guided.
AR Measure turns your device into a tape measure, Classification helps you identify a specific object in a scene.
And as usual, we also improved performance and stability.
In particular, we added snapshots for Mobile agents, screencast for guests.
On top of that, we also added AR Measure and AI Classification for VISION: Self-guided.
AR Measure turns your device into a tape measure, Classification helps you identify a specific object in a scene.
And as usual, we also improved performance and stability.
Visual Support
7.0.6 Build 0
APK
2. März 2024
43.94 MB
Requires Android: Android 7.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: ad94dfde924c5160ecdebdfeb145720003307b0d
Size: 43.94 MB
What's New:
In this release, we added some information about Privacy and User data collection and usage.
Visual Support
7.0.6 Build 0
XAPK
APKs
9. März 2024
21.89 MB
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: c92d510411209440cad1ba0da75c3e6c28f00584
Size: 21.89 MB
What's New:
In this release, we added some information about Privacy and User data collection and usage.
Visual Support
7.0.4 Build 0
APK
16. Februar 2024
43.94 MB
Requires Android: Android 7.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: bfb95b2eea6424c763467f53712d9a320d1ede09
Size: 43.94 MB
What's New:
In this release, we added information about Stored data access.
Visual Support
7.0.3 Build 0
APK
6. Februar 2024
43.94 MB
Requires Android: Android 7.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 84fad5382d3ae193e569a134b090f579521ece03
Size: 43.94 MB
What's New:
In this release, we improved media caching and download for Sightcall VISION.
Visual Support
7.0.2 Build 1
APK
12. Januar 2024
43.89 MB
Requires Android: Android 7.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: d18e5305681d00364b100e2fe23bf65b0e86815b
Size: 43.89 MB
What's New:
In this release, we fixed an issue where call audio could stop working after receiving a notification sound.
Visual Support
7.0.1 Build 1
XAPK
APKs
13. Dezember 2023
21.84 MB
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: d27ea8e10a3c8fe628bd958388484daebfa7c968
Size: 21.84 MB
What's New:
In this release, we fixed an issue where Guest couldn’t hear Agent after receiving a sound notification.
Visual Support
7.0.0 Build 0
APK
13. Dezember 2023
43.89 MB
Requires Android: Android 7.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 93f3e55d50c4cd6f9bf9217492c0814686497166
Size: 43.89 MB
What's New:
This release is very special as we introduce our brand new product, Sightcall Vision! Benefit of self-guided and human-guided assistance, with a modern experience and simple to use features.
We don't forget our classic version and we improved the experience for:
- calls with several users
- GPS
- RealWear Voice commands
We don't forget our classic version and we improved the experience for:
- calls with several users
- GPS
- RealWear Voice commands
Visual Support
7.0.0 Build 0
XAPK
APKs
13. Dezember 2023
21.84 MB
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 8d492f24f9d0e9d4a7304a2a35aebe283f8adc94
Size: 21.84 MB
What's New:
This release is very special as we introduce our brand new product, Sightcall Vision! Benefit of self-guided and human-guided assistance, with a modern experience and simple to use features.
We don't forget our classic version and we improved the experience for:
- calls with several users
- GPS
- RealWear Voice commands
We don't forget our classic version and we improved the experience for:
- calls with several users
- GPS
- RealWear Voice commands
Visual Support
6.0.4 Build 0
APK
6. Oktober 2023
40.01 MB
Requires Android: Android 7.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 970de12fcbfce82dc306a92a80a5b8c0ce7f076e
Size: 40.01 MB
What's New:
New features:
- Guest can now cancel a call while in waiting queue
Bugfixes:
- ACD: if network is lost while in queue, guest is notified and can rejoin if network is back
- ACD: if guest is in waiting queue and he switches app, his session and position in queue are kept
- Guest can now cancel a call while in waiting queue
Bugfixes:
- ACD: if network is lost while in queue, guest is notified and can rejoin if network is back
- ACD: if guest is in waiting queue and he switches app, his session and position in queue are kept
Visual Support
6.0.4 Build 0
XAPK
APKs
6. Oktober 2023
18.08 MB
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 058162c07c602dba27e81a2a94bd0829ab6f6ac6
Size: 18.08 MB
What's New:
New features:
- Guest can now cancel a call while in waiting queue
Bugfixes:
- ACD: if network is lost while in queue, guest is notified and can rejoin if network is back
- ACD: if guest is in waiting queue and he switches app, his session and position in queue are kept
- Guest can now cancel a call while in waiting queue
Bugfixes:
- ACD: if network is lost while in queue, guest is notified and can rejoin if network is back
- ACD: if guest is in waiting queue and he switches app, his session and position in queue are kept
Visual Support
6.0.3 Build 0
XAPK
APKs
20. September 2023
18.06 MB
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 16cb2dbc49bf1607c916df39edbeb189dbdca49e
Size: 18.06 MB
What's New:
Bugfix:
- in some special webRTC cases, app could crash
- in some special webRTC cases, app could crash
Visual Support
6.0.1 Build 0
APK
30. Juni 2023
39.96 MB
Requires Android: Android 7.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 50d5c6a716d27be6e54d517fe52cdb8cf633ef62
Size: 39.96 MB
What's New:
Digital Flows: added Accuracy to GPS
Visual Support
6.0.1 Build 0
XAPK
APKs
30. Juni 2023
18.06 MB
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 141861b6a6aa32dff30bff6b0cf6e3c15c5cfcb3
Size: 18.06 MB
What's New:
Digital Flows: added Accuracy to GPS
Visual Support
6.0.0 Build 6
XAPK
APKs
7. Juni 2023
18.06 MB
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 125618dde0f64ed381ad41c7250adbc27d554904
Size: 18.06 MB
What's New:
Features
- Digital Flows: now able to load an URL in the same webView
Bugfixes
- Agent cannot stop a video sharing
- Case reports broken because of chat messages
- Digital Flows: now able to load an URL in the same webView
Bugfixes
- Agent cannot stop a video sharing
- Case reports broken because of chat messages
Visual Support
6.0.0 Build 3
APK
26. Mai 2023
39.96 MB
Requires Android: Android 7.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 13f05fa2bd831ae781aab529675b31b9b8a1803a
Size: 39.96 MB
What's New:
Features
- Android Audio implementation
- Android 13 support
- Digital Flows: ability to limit video capture time
- Digital Flows: Webview UI controls added
- 4K Snapshots
- Media capture UI and features improvements
- Consent popup redesigned
- Live translation improvement
Bugfixes
- various bugfixes
- Android Audio implementation
- Android 13 support
- Digital Flows: ability to limit video capture time
- Digital Flows: Webview UI controls added
- 4K Snapshots
- Media capture UI and features improvements
- Consent popup redesigned
- Live translation improvement
Bugfixes
- various bugfixes
Visual Support
6.0.0 Build 3
XAPK
APKs
31. Mai 2023
18.06 MB
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: e74a39465adca7c19f8a504353cc4925e3e27eca
Size: 18.06 MB
What's New:
Features
- Android Audio implementation
- Android 13 support
- Digital Flows: ability to limit video capture time
- Digital Flows: Webview UI controls added
- 4K Snapshots
- Media capture UI and features improvements
- Consent popup redesigned
- Live translation improvement
Bugfixes
- various bugfixes
- Android Audio implementation
- Android 13 support
- Digital Flows: ability to limit video capture time
- Digital Flows: Webview UI controls added
- 4K Snapshots
- Media capture UI and features improvements
- Consent popup redesigned
- Live translation improvement
Bugfixes
- various bugfixes
Visual Support
5.5.1 Build 1
XAPK
APKs
11. Mai 2023
17.86 MB
Requires Android: Android 7.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: c7dd8837b3659bee050a7ad3ffcd481d41aa2348
Size: 17.86 MB
Visual Support
5.4.2 Build 0
APK
1. März 2023
35.91 MB
Variant
Arch
Version
DPI
504021000
1. März 2023
arm64-v8a, armeabi-v7a, x86, x86_64
Android 5.0+
160-640dpi
504021000
2. März 2023
arm64-v8a, armeabi-v7a, x86, x86_64
Android 5.0+
160-640dpi
Visual Support
5.4.2 Build 0
XAPK
APKs
2. März 2023
16.93 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 0ca08addf93271f556809506fbc89c38f7152c1c
Size: 16.93 MB
What's New:
Fixed: device orientation issues
Visual Support
5.4.0 Build 3
XAPK
APKs
15. Februar 2023
16.93 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 1f0d2800a4d7b0a94b91ae2488e1dd1596488c9b
Size: 16.93 MB
What's New:
Digital Flows :
- Media Upload new metadata attribute
- Detection of Flow background/foreground changes
Bugfixes:
- SDF Media Capture: improve storing in Context
- SDF Media Capture: Unable to open video preview
- SDF: Barcode/QR code is offsetted when capturing a DataMatrix code
- SDF: Change UI/UX to start a new Flow
- SDF: error when opening an SDF during an on-going call
- GPS: GPS info incorrectly sent
- Misc: Signed Notes picture doesn't get uploaded
- Media Upload new metadata attribute
- Detection of Flow background/foreground changes
Bugfixes:
- SDF Media Capture: improve storing in Context
- SDF Media Capture: Unable to open video preview
- SDF: Barcode/QR code is offsetted when capturing a DataMatrix code
- SDF: Change UI/UX to start a new Flow
- SDF: error when opening an SDF during an on-going call
- GPS: GPS info incorrectly sent
- Misc: Signed Notes picture doesn't get uploaded
Visual Support
5.3.2 Build 0
XAPK
APKs
19. Januar 2023
16.92 MB
Variant
Arch
Version
DPI
Visual Support
5.3.1 Build 2
APK
25. Dezember 2022
35.9 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 9defccd7400a2df7699f5f7e021ec1920ce3809c
Size: 35.9 MB
What's New:
Bugfixes:
- Fixed: incorrect guest name in case reports
- Fixed: Digital Flows: Undefined OCR result, Webview integration
- Fixed: in some situations, app crashes after initiating a call
- Fixed: incorrect guest name in case reports
- Fixed: Digital Flows: Undefined OCR result, Webview integration
- Fixed: in some situations, app crashes after initiating a call
Visual Support
5.3.1 Build 2
XAPK
APKs
5. Januar 2023
16.91 MB
Variant
Arch
Version
DPI
Visual Support
5.3.0 Build 5
APK
9. Dezember 2022
35.88 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 9bfde95c64fa3c2ebdbe2f4b520fc17cf662cea9
Size: 35.88 MB
What's New:
SDF
- save data on the device even if there is a network loss
- continue a SDF which isn’t finished yet
- run multiple SDF on the same device
- receive push notifications
- Compress image weight
Geolocation
- Elevation data are now retrieved to be collected in case and call reports
Security
- Support for True SSL mode
Bug fixes
- Various bug fixes on Case reports, Co-Browsing and SDF
- save data on the device even if there is a network loss
- continue a SDF which isn’t finished yet
- run multiple SDF on the same device
- receive push notifications
- Compress image weight
Geolocation
- Elevation data are now retrieved to be collected in case and call reports
Security
- Support for True SSL mode
Bug fixes
- Various bug fixes on Case reports, Co-Browsing and SDF
Visual Support
5.3.0 Build 5
XAPK
APKs
13. Dezember 2022
17.42 MB
Variant
Arch
Version
DPI
Visual Support
5.2.2 Build 0
APK
6. Oktober 2022
35.93 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: c0611d2941d349ec8cd1bab6623d1afbc5df5297
Size: 35.93 MB
Visual Support
5.2.2 Build 0
XAPK
APKs
7. Oktober 2022
16.64 MB
Variant
Arch
Version
DPI
Visual Support
5.2.1 Build 0
APK
4. Oktober 2022
35.93 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: da4fbac3f27adae98a7c2918314a6abcc00bf8ad
Size: 35.93 MB
What's New:
- Fixed: connection issue on external ACD calls
Visual Support
5.2.0 Build 6
APK
20. September 2022
35.93 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 74c2a73a7a33f213008e0fa66ecfca6055c89e32
Size: 35.93 MB
Visual Support
5.2.0 Build 6
XAPK
APKs
20. September 2022
15.94 MB
Variant
Arch
Version
DPI
Visual Support
5.1.6 Build 0
APK
7. September 2022
35.97 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 65d0510b172659c0a489c61f32e6f2373f22e41e
Size: 35.97 MB
What's New:
Various bugfix
Visual Support
5.1.6 Build 0
XAPK
APKs
15. September 2022
17.6 MB
Variant
Arch
Version
DPI
Visual Support
5.1.4 Build 0
XAPK
APKs
9. August 2022
15.92 MB
Variant
Arch
Version
DPI
Visual Support
5.1.2 Build 2
XAPK
APKs
20. Juni 2022
16.62 MB
Variant
Arch
Version
DPI
Visual Support
5.0.1
XAPK
APKs
18. April 2022
15.7 MB
Variant
Arch
Version
DPI
Visual Support
5.0.0
XAPK
APKs
7. April 2022
15.7 MB
Variant
Arch
Version
DPI
Visual Support
4.9.0
APK
10. Februar 2022
10.99 MB
Requires Android: Android 4.2+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: c307b5655cf7a940c6e2fff6848bc1d9512c3802
Size: 10.99 MB
What's New:
Improvements to the No-App Experience. This feature is currently available as a beta release.
Visual Support
4.9.0
XAPK
APKs
10. Februar 2022
11.21 MB
Variant
Arch
Version
DPI
Visual Support
4.8.1.1
APK
20. Januar 2022
10.99 MB
Requires Android: Android 4.2+
Architecture: arm64-v8a
Screen DPI: 160-640dpi
SHA1: 7f1f5de639510e22a646f373e4611d9ff2009af1
Size: 10.99 MB
What's New:
Bug fixes:
Mobile Agent Contact list app on Android 11
Mobile Guest Audio could not use speaker mode
Exiting agent or guest gallery share turns off agent video
Using Snapshot and Display disables the guest camera
Mobile Agent Contact list app on Android 11
Mobile Guest Audio could not use speaker mode
Exiting agent or guest gallery share turns off agent video
Using Snapshot and Display disables the guest camera
Visual Support
4.8.1.1
XAPK
APKs
20. Januar 2022
11.2 MB
Variant
Arch
Version
DPI
Visual Support
4.7.0
XAPK
APKs
9. Dezember 2021
10.48 MB
Requires Android: Android 4.2+
Architecture: armeabi-v7a
Screen DPI: 160-640dpi
SHA1: c84291e5df8050040f9359a3ee30c2723c691415
Size: 10.48 MB
Visual Support
4.6.0
XAPK
APKs
12. Oktober 2021
10.5 MB
Requires Android: Android 4.2+
Architecture: armeabi-v7a
Screen DPI: 160-640dpi
SHA1: d8048fac226ffb4dc95a68cab4152b0fe4b6ee8a
Size: 10.5 MB
What's New:
Language list retrieval is now dynamic.
Speech Translation events are added to case reports.
Recording platform Improvements.
Speech Translation events are added to case reports.
Recording platform Improvements.
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