BeyondTrust Support
5.6 19
v2.2.19-a4cdef93 by Bomgar Corporation
About Support
Support (Package Name: com.bomgar.thinclient.android) is developed by Bomgar Corporation and the latest version of BeyondTrust Support 2.2.19-a4cdef93 was updated on July 13, 2023. BeyondTrust Support is in the category of Business. You can check all apps from the developer of BeyondTrust Support and find 200 alternative apps to BeyondTrust Support on Android. Currently this app is for free. This app can be downloaded on Android 6.0+ on APKFab or Google Play. All APK/XAPK files on APKFab.com are original and 100% safe with fast download.
You can dramatically broaden service desk reach with the new BeyondTrust Android Customer Client. Employees and end users with popular Android-powered mobile devices can get the fullest support they need to be more productive while mobile. Once connected to a Remote Support Representative, you can securely chat and receive support from the Representative by allowing them to view your screen, view your mobile devices system information, and share your live camera feed.
Feature Overview:
Screen Sharing – Share your device’s screen in real-time.
BeyondTrust InSight – Extend your representative’s vision by streaming live video.
Chat – Chat back and forth with your representative.
Note: The BeyondTrust Android Customer Client works with existing BeyondTrust installations with version 19.1 or greater and support sites with trusted CA-signed certificates.
The File Transfer feature has been removed from this app due to Google Play Store app approval restrictions. If you require the File Transfer feature to support your users, please contact BeyondTrust Support for other options.
BeyondTrust Support users can optionally approve the use of an Accessibility Service to allow a Representative to further support and manage their device. When starting a Support Session, the app may request that the Support Accessibility Service be enabled in order to grant the connected Remote Support Representative key and gesture input capabilities while they view the display through Screen Sharing. No personal information is collected by this Accessibility Service.
Feature Overview:
Screen Sharing – Share your device’s screen in real-time.
BeyondTrust InSight – Extend your representative’s vision by streaming live video.
Chat – Chat back and forth with your representative.
Note: The BeyondTrust Android Customer Client works with existing BeyondTrust installations with version 19.1 or greater and support sites with trusted CA-signed certificates.
The File Transfer feature has been removed from this app due to Google Play Store app approval restrictions. If you require the File Transfer feature to support your users, please contact BeyondTrust Support for other options.
BeyondTrust Support users can optionally approve the use of an Accessibility Service to allow a Representative to further support and manage their device. When starting a Support Session, the app may request that the Support Accessibility Service be enabled in order to grant the connected Remote Support Representative key and gesture input capabilities while they view the display through Screen Sharing. No personal information is collected by this Accessibility Service.
Support 2.2.19-a4cdef93 Update
New issue submission option to request a support session.Bug fixes.
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Support Features
Previous Versions
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Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 08181346d2fa7e33f21cc461e54cc05152bc8323
Size: 16.81 MB
What's New:
New issue submission option to request a support session.
Bug fixes.
Bug fixes.
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: f8dcfb2ea39af7937caff9e9a56bfff4ecd0ce3c
Size: 16.19 MB
What's New:
Bug Fixes
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 9173391ecf9fcb4124c7f860f079a146d72a281a
Size: 16.18 MB
What's New:
Web Browser and Image Gallery session tab deprecation.
Updated translation coverage, including new Russian localization.
Bug fixes.
Updated translation coverage, including new Russian localization.
Bug fixes.
Requires Android: Android 6.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 160-640dpi
SHA1: 0ad2a0cb743c92a454780e748bf51c5c4f46b95d
Size: 16.21 MB
What's New:
Support for full device control.
Chat notifications will now appear if the app is not in focus.
Chat notifications will now appear if the app is not in focus.
More Information
Package Name:
Update Date:
2023-07-13
Latest Version:
2.2.19-a4cdef93
Need Update:
Available on:
Requirements:
Android 6.0+
Report:
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