使い方サポート
1.0 326
v6.7 by KDDI株式会社
About 使い方サポート
使い方サポート (Package Name: com.kddi.newsupport) is developed by KDDI株式会社 and the latest version of 使い方サポート 6.7 was updated on July 26, 2025. 使い方サポート is in the category of Tools. You can check all apps from the developer of 使い方サポート. Currently this app is for free. This app can be downloaded on Android 5.0+ on APKFab or Google Play. All APK/XAPK files on APKFab.com are original and 100% safe with fast download.
We provide information tailored to your interests, and also provide a wide range of functions to solve your problems (initial setup support/operation support/diagnosis via smartphone/contact function)!
*Only customers with an au contract or UQ mobile contract and an au ID can use the app (povo contract customers cannot use it).
Support for chat functions on Android™ versions below 7.0 and iOS versions below 15 will end on August 7, 2025.
～Main functions～
1. Carefully selected information delivery
・AI learns about your interests and concerns and picks out useful information that is perfect for you
2. Contact function/contact reservation function
・Telephone and chat inquiry function and telephone inquiry reservation function
3. Fun and easy-to-learn smartphone course
・Smartphone course where you can learn how to use smartphones and tablets at your own pace and in a fun way
4. Smartphone diagnosis function
・Easily diagnoses smartphone symptoms and operational problems, and provides easy-to-understand solutions
・Deletes cache to free up memory and helps your smartphone operate smoothly and resolve problems
*For devices with Android 10 or higher, data cleaning is performed on the user area (the area that stores data for each downloaded application).
*For devices with Android 11 or higher, data cleaning is performed using the data clear function built into Android 11.
5. Network speed check function
・When you think your communication speed is slow, you can measure the network speed to understand your usage environment and get advice on how to improve your speed.
6. Operation method support
・Easy-to-understand guidance on how to use not only smartphones and tablets, but also apps you are interested in, and how to connect and operate devices that connect to smartphones and tablets, such as TVs and audio equipment.
7. Initial setup support
・A specialized advisor will help you with initial setup and data transfer when purchasing a smartphone or tablet
*Only customers with an au contract or UQ mobile contract and an au ID can use the app (povo contract customers cannot use it).
Support for chat functions on Android™ versions below 7.0 and iOS versions below 15 will end on August 7, 2025.
～Main functions～
1. Carefully selected information delivery
・AI learns about your interests and concerns and picks out useful information that is perfect for you
2. Contact function/contact reservation function
・Telephone and chat inquiry function and telephone inquiry reservation function
3. Fun and easy-to-learn smartphone course
・Smartphone course where you can learn how to use smartphones and tablets at your own pace and in a fun way
4. Smartphone diagnosis function
・Easily diagnoses smartphone symptoms and operational problems, and provides easy-to-understand solutions
・Deletes cache to free up memory and helps your smartphone operate smoothly and resolve problems
*For devices with Android 10 or higher, data cleaning is performed on the user area (the area that stores data for each downloaded application).
*For devices with Android 11 or higher, data cleaning is performed using the data clear function built into Android 11.
5. Network speed check function
・When you think your communication speed is slow, you can measure the network speed to understand your usage environment and get advice on how to improve your speed.
6. Operation method support
・Easy-to-understand guidance on how to use not only smartphones and tablets, but also apps you are interested in, and how to connect and operate devices that connect to smartphones and tablets, such as TVs and audio equipment.
7. Initial setup support
・A specialized advisor will help you with initial setup and data transfer when purchasing a smartphone or tablet
使い方サポート 6.7 Update
【重要なお知らせ】※2025年8月7日をもってAndroid™ 7.0未満およびiOS15未満におけるチャット機能のサポートを終了します。
いつもご利用ありがとうございます。
動画やマンガを通して楽しくスマホの使い方を学ぶ『楽しく学ぼう 動画・マンガ』を追加しました。
また、より快適にご利用頂けるよう改修を行いました。
今後とも使い方サポートアプリをよろしくお願いいたします。
Read More
使い方サポート Features
Previous Versions More
使い方サポート
6.7
APK
July 24, 2025
40.07 MB
Variant
Arch
Version
DPI
使い方サポート
6.6
APK
April 27, 2025
42.8 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: ed6a86abeffb88d05455f466a70bf7632c4c7bc9
Size: 42.8 MB
What's New:
いつもご利用ありがとうございます。
快適にご利用頂けるよう改修を行いました。
今後とも使い方サポートアプリをよろしくお願いいたします。
快適にご利用頂けるよう改修を行いました。
今後とも使い方サポートアプリをよろしくお願いいたします。
使い方サポート
6.5
APK
February 21, 2025
42.82 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: b726c1a01b0a7d630fe7e5b75517bda7ae64ce86
Size: 42.82 MB
What's New:
いつもご利用ありがとうございます。
快適にご利用頂けるよう改修を行いました。
今後とも使い方サポートアプリをよろしくお願いいたします。
快適にご利用頂けるよう改修を行いました。
今後とも使い方サポートアプリをよろしくお願いいたします。
使い方サポート
6.4
APK
December 31, 2024
42.96 MB
Requires Android: Android 5.0+
Architecture: arm64-v8a, armeabi-v7a, x86, x86_64
Screen DPI: 120-640dpi
SHA1: 6474b3e58c5a4d959caea31d9a50bd146617a68b
Size: 42.96 MB
What's New:
いつもご利用ありがとうございます。
快適にご利用頂けるよう改修を行いました。
今後とも使い方サポートアプリをよろしくお願いいたします。
快適にご利用頂けるよう改修を行いました。
今後とも使い方サポートアプリをよろしくお願いいたします。
More Information
Package Name:
Update Date:
2025-07-26
Latest Version:
6.7
Need Update:
Available on:
Requirements:
Android 5.0+
Report:
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