- Escalate incidents with ease — Manually escalate an incident to the next support layer when needed. - Custom snooze durations — Choose how long you'd like to snooze notifications and reminders.
- Escalate incidents with ease — Manually escalate an incident to the next support layer when needed. - Custom snooze durations — Choose how long you'd like to snooze notifications and reminders.
- Priority-Based Notification Rules – Customize notifications based on incident priority. - Secondary Phone Number – Add a backup phone number for notifications and escalations.
- Priority-Based Notification Rules – Customize notifications based on incident priority. - Secondary Phone Number – Add a backup phone number for notifications and escalations.