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ServiceDesk Plus MSP

ServiceDesk Plus MSP

5.6 19

v5.9 by ManageEngine

Download Android APK - 24.89 MB

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SDP MSP

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About SDP MSP

SDP MSP (Package Name: com.manageengine.sdp.msp) is developed by ManageEngine and the latest version of ServiceDesk Plus MSP 5.9 was updated on April 19, 2024. ServiceDesk Plus MSP is in the category of Business. You can check all apps from the developer of ServiceDesk Plus MSP and find 192 alternative apps to ServiceDesk Plus MSP on Android. Currently this app is for free. This app can be downloaded on Android 5.0+ on APKFab or Google Play. All APK/XAPK files on APKFab.com are original and 100% safe with fast download.

ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. This app lets your technicians create, access and resolve requests from any place, anytime. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. It also gives you better user experience.
App features:
* Filter requests based on criteria such as unassigned, pending, open etc.
* View, create, edit and delete requests.
* Perform actions (pick up, assign, close, reply) for requests.
* Work log, notes and resolutions can be added/modified for each request.

SDP MSP Features

Business

Previous Versions More

ServiceDesk Plus MSP 5.9 APK

April 19, 2024 24.89 MB

Requires Android: Android 5.0+

Architecture: arm64-v8a, armeabi-v7a, x86, x86_64

Screen DPI: 120-640dpi

SHA1: b4032bfc2576c1df2674cba509a78ad6a4ab8e21

Size: 24.89 MB

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ServiceDesk Plus MSP 5.7 APK

March 12, 2024 14.95 MB

Requires Android: Android 5.0+

Screen DPI: 120-640dpi

SHA1: 3b18eb2458799269da9a1bb489a43f01507bcb64

Size: 14.95 MB

What's New:

Version 5.7:
1. Introducing FAFR Support from SDPMSP 14700: Administrators can effortlessly enable field and form rules by navigating to Admin Templates & Forms Field and Form Rules and selecting the "Enable Field and Form Rules for Mobile App" option. Scripts execution is not supported now.
2. Supported Priority matrix from SDPMSP 14700: Priority will be updated based on Urgency & Impact fields.

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ServiceDesk Plus MSP 5.6 APK

October 18, 2023 15.2 MB

Requires Android: Android 5.0+

Screen DPI: 120-640dpi

SHA1: ae8a3573ffe414b94a73a953f2164706f2f7db46

Size: 15.2 MB

What's New:

Version 5.6:
1. Supported Two Factor Authentication loginTFA from SDPMSP 14500
2. Reply templates supported from SDPMSP 14500
3. Issue ID - 21868: Add request, multi line description entered in mobile will be reflected in web.
4. Issue ID - 22226: Crash is fixed when technician approve the change.

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ServiceDesk Plus MSP 5.5.2 APK

September 7, 2023 14.24 MB

Requires Android: Android 5.0+

Screen DPI: 120-640dpi

SHA1: 207cca7769402c2b45bc87f5b20bf52332f6d6c7

Size: 14.24 MB

What's New:

Version 5.5.2:
1. App is Compatibility with Android 12 & 13.
2. Media & Camera Permissions:
From Android 12, the app no longer requires separate media permissions. Instead, only the camera permission will be requested.
3. Push Notification Permission:
From Android 12, the app will ask for push notification permission. This suggests that the app is adapting to Android 12's permissions model, where apps need to explicitly request notification permissions to ensure user privacy and control.

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More Information

Package Name:

com.manageengine.sdp.msp

Category:

Business Apps

Update Date:

2024-04-19

Latest Version:

5.9

Need Update:

Submit latest version