- Complete navigation and visual redesign
- New onboarding process
- Improved self-service features
- Network status indicator
- Service call status with editing
- Home screen notifications for outages
Description (Existing Description edited)
The MyFrontier App lets you manage your Frontier Communications account so you can view/pay bills, see past billing statements and payments, and make other changes to your account and communication settings. The app also provides quick access to support topics in our help center in addition to contact information (including call back assist), at your fingertips.
Additional self-service functionality is available that allows you to check the status of your service order or trouble ticket and even manage your set-top box. The app is optimized for both smart phones and tablets. Set-up your Frontier ID today to start using the MyFrontier app!
With our simple, user-friendly My Frontier app, it’s easy to manage your Frontier Communications account on the go. The app is a must-have for customers of:
- Frontier High-Speed Internet (broadband, fiber, DSL, or Satellite)
- Frontier TV Services (including Frontier DISH® Frontier FIOS®, Vantage TV, FrontierTV and FreedomTV™)
Do more with your account from your smart phone or tablet with these easy-to-use tools and features!
- Easily reset your password
- Update your billing address
- Link and unlink your Frontier accounts
- Sign-up for paperless billing
Billing and Payments
- Make a one-time payment or schedule your payment
- Set-up and manage payment methods
- Enroll in Auto Pay
- Access your current bill and past year of billing statements
- View your payment history
- Reboot your modem or TV Set-top box
- View and update Trouble ticket or Order Status
- Read our FAQs to quickly find the answers you need
We are continuing to enhance the MyFrontier app to make it your complete Frontier Communications self-service tool.
A registered Frontier ID is required to pay bills and view 13 months of billing history.
• Enhanced Network Diagnostics
• Bug Fixes
• Verbiage Updates
• Sign-In Improvements
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